Melissa Paige Jaacks, Chief of Staff

Melissa Paige Jaacks is the chief of staff for the Administration for Children and Families (ACF) in the U.S. Department of Health and Human Services. Jaacks brings executive leadership in both financial management and program operations in large government organizations and corporations to her appointment at ACF.

Prior to joining ACF, Jaacks served as managing partner for PinPoint Results in Tallahassee, Florida, where she provided strategic consultation services to health and human service agencies and non-profits on several diverse projects including the SACWIS project, implementation of the Fostering Connections Act, and development of long-term care alternatives for elders in rural counties.

From 2005 to 2009, Jaacks served as the assistant secretary for administration at the Florida Department of Children and Families. During her tenure she managed administrative services of $3 billion statewide for human services agencies providing services that included child welfare, substance abuse, mental health, public assistance, child care licensing and refugee services. She also served as acting deputy secretary during the 2009 legislative session.

Before joining DCF, Jaacks worked for Big Bend Community Based Care in Tallahassee, Florida as chief executive officer. In this position, she successfully completed the transition of state-provided child welfare services for eight counties from DCF to Big Bend, a non-profit community organization. As a result of that initial success, Big Bend was asked by DCF to assume responsibility for an additional six counties and completed that transition successfully as well.

Jaacks is licensed as a certified public accountant and holds a Bachelor of Science degree from Florida State University.

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