Toll-Free Phone Number for Trafficking Victim Verification -- 1-866-401-5510
State Letter #02-25
TO: STATE REFUGEE COORDINATORS
NATIONAL VOLUNTARY AGENCIES
MUTUAL ASSISTANCE ASSOCIATIONS
OTHER INTERESTED PARTIES
FROM: Nguyen Van Hanh, Ph.D.
Office of Refugee Resettlement
SUBJECT: Toll-Free phone number for Trafficking Victim Verification - 1-866-401-5510
The Office of Refugee Resettlement (ORR) is pleased to announce that the trafficking victim verification phone line is now toll-free. This toll-free number maintains the last 7 digits of the old trafficking victim verification phone line and simply replaces the old area code (202) with the toll-free antecedent (866).
Victims of a severe form of trafficking in persons may be eligible to receive a certification or eligibility letter from ORR. This letter makes victims eligible for certain benefits and services under any Federal or State program or activity funded or administered by any Federal agency to the same extent as a refugee. Prior to the provision of benefits, benefit-issuing agencies must call the toll-free trafficking victim verification line at 1-866-401-5510 in order to verify the validity of ORR-issued letters and also to inform ORR of the benefits for which a victim has applied.
At this time, the INS Systematic Alien Verification for Entitlements (SAVE) system does not contain information about victims of severe forms of trafficking. ORR is working with the INS on this issue, and further instructions will be released as soon as possible. Until further notice, benefit-issuing agencies should not contact the SAVE system to confirm eligibility for benefits for victims of severe forms of trafficking.
For further information about the new toll-free number for trafficking victim verification, please contact Antoinette Aqui, telephone: 202-401-4825, Neil Kromash, telephone: 202-401-5702, or Jay Womack, telephone: 202-401-5525.