American Society for Quality

The American Society of Quality (ASQ) is a society of individual and organizational members dedicated to the ongoing development, advancement, and promotion of quality concepts, principles, and techniques. ASQ has more than 120,000 individual and 1,100 organizational members. ASQ sponsors several professional quality certification programs. As a part of their programs they identify the skills and knowledge the individuals should possess. For example a Quality Assurance professional should be familiarity with the topics in the ASQ Certification Quality Manager Body of Knowledge at http://www.asq.org/cert/types/cqm/bok.html

Crosstalk 

A free newsletter from US Air Force's Software Technology Support Center (http://www.stsc.hill.af.mil/Crosstalk/crostalk.html) that contains software engineering and process improvement articles from a practitioner's point of view. Many Crosstalk articles have been written on the role of Quality Assurance in meeting business objectives. Other articles have been written on configuration management.  For example, see "CCB-An Acronym for Chocolate Chip Brownies?  A Tutorial on Control Boards" by Reed Sorensen, in the March 1999 issue.

Quality Assurance Institute

The Quality Assurance Institute (QAI) is an international organization consisting of member companies in search of effective methods for detection (software quality control) and prevention (software quality assurance). QAI sponsors several professional quality certifications and has compiled topics that quality assurance professionals should be familar with, such as those in the Certified Software Quality Analyst Body of Knowledge at http://www.softwarecertifications.com/csqabok/csqabok.htm 

U.S. Navy SPAWAR Systems Center, San Diego, CA

This U.S. Navy site (http://sepo.spawar.navy.mil/sepo/index1.html) contains Capability Maturity Model (CMM)-related software process assets, organized by Software Engineering Institute Software CMM Key Process Areas. For Software Quality Assurance (SQA), the site contains an SQA policy, an SQA process, and a sample SQA Plan. For Software Configuration Management (SCM), the site contains  an SCM policy, a generic SCM plan, and sample SCM desktop procedures.

CM Resource Guide On-Line

Configuration Management II Users Group home page (http://www.cmiiug.com/Sites.htm) contains links to books, conferences, education and training providers, standards, and quality standards.

Configuration Management Information Center (CMIC)

A service Web site sponsored by CMstat and the Product Data Management (PDM) Information Center. Features articles and publications, CMIC User Forum, and CMIC Help Desk. A User forum is available at: http://www.pdmic.com/cgi-bin/mboard/cmic/list.cgi.

Configuration Management Yellow Pages

A collection of references to other Web sites with CM information.  It contains papers on CM (http://www.cmtoday.com/yp/papers.html) as well as links to tool vendors, conferences, CM Web sites, CM training centers,  books and other resources.

Miscellaneous Publications

• Berlack, H. Ronald, and Ronald Berlack, Software Configuration Management (Wiley Series in Software Engineering Practice) John Wiley & Sons: ISBN: 0471530492, 1991.
• Brassard, Michael, and Ritter, Diane, Lawrence, MA, The Memory Jogger^TM II, Goal/QPC, 1994.
• Bryan, William L., and Stanley G. Siegel. Software Product Assurance. Techniques of Reducing Software Risk. New York, New York: Elsevier Science Publishing Co., Inc., 1988.
• Hollocker, Charles P. Software Reviews and Audits Handbook. New York, New York: John Wiley & Sons, Inc., 1990.
• Juran, M.M., and F.M. Gryna. Juran's Quality Control Handbook. 4^th ed. New York, New York: McGraw-Hill, 1988.
• Krasner, Herb. "Using the Cost of Quality Approach for Software." Crosstalk, November 1998.
• Leon, Alexis. A Guide to Software Configuration Management. Artech House Publishers, ISBN: 1580530729, 2000.
• Lyon, David D. Practical CM: Best Configuration Management Practices for the 21st Century. 2nd ed.Raven Publishing Co: ISBN: 0966124847, 1999.
• Perry, William E. Quality Assurance for Information Systems: Methods, Tools, and Techniques. New York: John Wiley & Sons, Inc., 1991.
• Schulmeyer, G. Gordon, and James I. McManus. (Editors), Handbook of Software Quality Assurance, 3^rd ed. Upper Saddle River, New Jersey: Prentice Hall, 1999.

• IEEE Std. 730-1998, IEEE Standard for Software Quality Assurance Plans.

  This standard establishes the minimum required contents of an SQA Plan.
  
  

• ISO/IEC 12207, Information Technology - Software Life-Cycle Processes (international standard) and IEEE/EIA 12207.0-1996 (U.S. implementation).

  This standard describes the major component processes of a complete software life cycle, their interfaces with one another, and the high-level relations that govern their interactions. This standard covers the life cycle of software from conceptualization of ideas through retirement. Section 6.3 presents the Quality Assurance process.

• ISO 9001:2000, Quality Management Systems - Requirements.

  This international standard promotes the adoption of a process approach when developing, implementing, and improving the effectiveness of a quality management system, to enhance customer satisfaction by meeting customer requirements

• ANSI/IEEE Std. 1042-1987, IEEE Guide to Software Configuration Management.

  This guide describes the application of configuration management (CM) disciplines to the management of software engineering projects. For those planning software configuration management (SCM) activities, this guide provides insight into the various factors that must be considered.

• EIA-649, Electronics Industries Alliance (EIA) National Consensus Standard for Configuration Management, August 1998.

  This standard provides an understanding of the technical/program management principles fundamental to configuration management and the best practices used to implement them.

• IEEE Std. 828-1990, IEEE Standard for Software Configuration Management Plans.

  This standard establishes the minimum required contents of a Software Configuration Management (SCM) Plan. It is supplemented by IEEE Std. 1042-1987.