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National Human Services IT Resource Center

Template: Quality Assurance Plan Outline

        Click here to download the MS Word (89.0 KB)        

Project Name Release 1.0 QA Plan

APPROVED BY:

PREPARED BY:

Note: Include all revisions to the QA Plan.

1.       Introduction

1.1 Purpose

This plan describes:
The function of  Quality Assurance (QA)
The mission of QA organization.

1.2 Scope

Describe the QA function on the project.

1.3 Tailoring Guidelines

Section 1.2 Scope

Define parts of the software life cycle in which QA will be involved.

Section 3.0 Project.

Define the actual deliverables as well as the way QA will be involved with the project.

Section 4.0 Standards, Practices, Conventions, and Metrics.

Point to the actual standards, practices, conventions, and metrics of the project.

Section 5.1 Evaluations and Audits.

Define the actual evaluations and audits that will be performed for the project.

Sections 5.2, Available Effort; 5.3, Schedule; and 5.4, Training.

Reflect the specific project activities and deliverables.

1.4 Reference Documents

Specify the names of relevant reference documents for your project or organization.

1.5 Plan Maintenance

Define how changes to this Plan are managed and controlled.

2.   Overview and Philosophy

2.1 Background

2.1.1 Define Quality Assurance

Describe the QA organizational mission and how it supports and interacts with other organizations within the HS Agency.

2.1.2 QA Tasks for Key Personnel

List the roles that compose the QA organization and the key people and teams that are involved in the QA process. 

2.2 Goals

2.2.1 QA Goals

Describe the quality goals for project such as reducing a certain class of defect to an acceptable range

2.2.2 Objectivity

Describe how the QA organization will assure objectivity in reviewing the project activities and products.

2.3 The Role of QA Engineer

The QA Engineer has the following role:

Benefits to the project include:

3.   Project

3.1 Technical Description of Project

Provide a brief technical description of the project or reference where one can be found (e.g., the IT Evolution Plan).

3.2 QA Relationship to the Project

Describe how QA will support the project

4.   Standards, Practices, Conventions, and Metrics

4.1 Purpose

Provide a short overview of the items in this section and how they will be used for assuring quality.

4.2 System/Software Development Process

List each phase in the development cycle and give a brief description of each.

4.3 Documentation Standards

Reference, by name and version, all standards that will be used by the Project Team for this project. This may be just a pointer to another document. Items from the Agency Technical Architecture Set may be identified

4.4 Metrics

4.4.1 QA Metrics

If there are project-specific QA metrics that will be added to this standard list, identify them here.

4.4.2 Project Metrics

The Project Team collects project metrics.

4.5 Reports

Define all reports that are created by the QA Team for this project.

5.      QA Activities

5.1    Evaluations and Audits

5.1.1    Process Evaluations

This should contain the list of all processes that you plan to evaluate.

5.1.2    QA Work Product Audit Process

Include the list of process documents and  work products that QA will evaluate.

5.1.3    Escalation Criteria

Describe how noncompliances are handled and escalated to the appropriate management level.

5.1.4   Corrective Action Tracking System

Describe how noncompliances are tracked to closure.

5.2    Available Effort

This section describes the current effort available to perform the tasks outlined in Section 5.3.

5.3    Schedule

List each process, product, and service that QA will evaluate for this project.

5.4    Training

Define all QA- related training.

Appendices:

A.      Change Procedures and Log .
Describe or reference how changes to this document will be handled.

B.      Acronyms .
List acronyms and abbreviations used in this document.

C.      Glossary .
List all special terms and reserved words defined within this document.

D.      Breakdown of Estimated QA Costs.
Describe how the QA costs were estimated.

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Last Updated: May 4, 2005