Balanced Scorecard Method
Synopsis
The Balanced Scorecard approach was developed to address the need to establish a broad perspective of Enterprise performance rather than relying on traditional financial or accounting measures. The Balanced Scorecard can be applied during the Strategic Management for Human Services' IT activities to help translate overall HS Agency goals into appropriate IT performance measures.
The following information on the Balanced Scorecard is available. Click on the link to go to the item.
| Balanced Scorecard Method Description: MS Word Format (107 KB) HTML Format |
Overview of the Balanced Scorecard approach, includes:
|
| Balanced Scorecard Report Worksheet Examples: MS Word Format (90.5 KB) HTML Format |
Example performance measurements worksheets for State HS Agency and IT Organization |
| Balanced Scorecard Worksheet Templates MS Word Format (109 KB) HTML Format |
Templates for the Performance Measure Report Worksheet |
| Balanced Scorecard Selected References MS Word Format (28.5 KB) HTML Format |
Selected References |
| Lessons Learned MS Word Format (21.5 KB) HTML Format |
Lessons learned using the Balanced Scorecard approach |