Office of Communications

330 C Street, SW
4th Floor
Washington, D.C. 20201
Phone: (202) 401-9215 Phone
Fax: (202) 205-9688 Fax


The Office of Communications (OC) or "Comms" develops, directs, and coordinates public affairs and communication services for ACF. It provides leadership, direction and oversight in promoting ACF's public affairs policies, programs, and initiatives. OC oversees Freedom of Information Act requests, digital communications, and also provides printing and distribution services for ACF.

Comms is headed by a Director who reports to the Assistant Secretary through the Deputy Assistant Secretary for External Affairs. The Office is organized as follows:

  • Office of the Director: provides leadership and direction to the Office of Communications in administering its responsibilities. The Office provides direction and leadership in the areas of public relations policy and internal and external communications services. It serves as advisor to the Assistant Secretary for Children and Families through the Deputy Assistant Secretary for External Affairs in the areas of public affairs; provides advice on strategies and approaches to be used to improve public understanding of and access to ACF programs and policies; and coordinates and serves as ACF liaison with HHS' Assistant Secretary for Public Affairs. The Office serves as Regional Liaison on public affairs issues.
  • Division of News and Media: Division of News and Media develops and implements public affairs strategies to achieve ACF program objectives in coordination with other ACF components. It coordinates news media relations strategy; responds to all media inquiries concerning ACF programs and related issues; develops fact sheets, news releases, feature articles for magazines and other publications on ACF programs and initiatives; and manages preparation and clearance of speeches and official statements on ACF programs. It coordinates regional public affairs policies and public affairs activities pertaining to ACF programs and initiatives.
  • Division of Digital Information: manages the ACF website, social media accounts, audio-visual, publications, and printing management systems for ACF. It manages preparation and clearance of all ACF audio-visual products, publications, and graphic designs, including planning, budget oversight and technical support. It provides centralized graphics design services to ACF. It reviews requests for proposals for contracts and grants that involve publications, audio-visual materials and/or public information and education activity. It manages all ACF digital content, 508 compliance, and other federal laws and regulations governing digital media.
  • Division of Freedom of Information Act (FOIA): implements elements of ACF's Open Government Initiative. The FOIA division receives requests under the FOIA statue, elicits the requested records from program offices, reviews the records and redacts accordingly, and provides responses to the requestor.

The public may request ACF information under FOIA. The Electronic Reading Room page has instructions on how to make a request and provides contact information. You will also find links to items people ask for most often.

You can also mail or fax your request to:

ACF Freedom of Information Officer
Administration for Children and Families
330 C Street, SW
4th Floor
Washington, D.C. 20201
(888) 747-1861 Phone
(202) 401-4829 Fax

Last Reviewed: November 17, 2015
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