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Operational Guidance

Published: July 9, 2012


Are you meeting your obligations regarding housing for refugees?

The US Department of State issued guidelines regarding housing in April of 2001. This "Operational Guidance to Resettlement Agencies" describes the minimum standards for Reception and Placement services which is expected to be provided by voluntary agencies under their Cooperative Agreement with the Department of State. However, the guidance recognizes that "compliance with some aspects of this guidance may not always be possible." Agencies are expected to use their "best efforts" to meet the standards, and to document occasions when full compliance is not possible.

Check with your national Voluntary Agency for additional information on compliance with the Operational Guidance.