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Chapter 2
The Review Teams

Each Child and Family Services Review (CFSR) is a two-phase process that comprises a Statewide Assessment and an onsite review of child and family services outcomes and program systems. States determined not to be in substantial conformity with these outcomes and systemic factors then develop and implement a Program Improvement Plan (PIP).

The reviews are conducted jointly by Federal and State representatives, with Federal staff providing overall guidance during the planning and implementation of the review. During the review process, Federal and State teams conduct the activities associated with the two phases and the PIP process: these include a Statewide Assessment Team (State); Onsite Review Team (Federal and State); and PIP Development Team (State). States may appoint different personnel to each team; however, they are encouraged to provide some overlapping membership between teams to ensure the transfer of experience and knowledge. The Statewide Assessment Team, for example, is encouraged to begin thinking about the program improvement process during the Statewide Assessment phase.

The State child welfare agency administrator appoints a senior State staff person (State Lead) to provide oversight to the State teams and to all State review activities. This point person serves as the liaison to the Children's Bureau Central and Regional Office staff, and Federal contractors; participates in all review-planning activities; and oversees, as appropriate, the staff designated to plan and conduct the review. This person also may serve as the State Team Leader during the onsite review (as described below), or the agency administrator may appoint another senior staff person to fill that role.

The State leadership then appoints members to the review teams. The Statewide Assessment Team and PIP Development Team are made up of State agency staff and representatives of the principal agencies, organizations, or groups working on child welfare issues in the State. The Onsite Review Team comprises both Federal staff and trained consultants and State and local child welfare agency staff and their external partners. (The consultants are part of a national pool of experienced child welfare professionals managed by the Child Welfare Review Projects. 1)

The State leadership also assigns responsibility for establishing a communication system to ensure that information about the CFSRs is released to the media and the public throughout the review process.

This chapter describes the roles and responsibilities of the teams that conduct activities in each of the two review phases and the PIP process. Later chapters describe the responsibilities of these teams in the context of the review process: the Statewide Assessment Team's responsibilities in chapter 3; the Federal, State, and Federal contractor responsibilities in conducting the onsite reviews in chapters 4 and 6; and the PIP Development Team's responsibilities in chapter 7.

A. Composition of the Review Teams

The following factors should be considered in forming the Statewide Assessment, Onsite Review, and PIP Development Teams:

All review team members receive an orientation to and/or training about key components of the CFSRs. The State child welfare agency provides an orientation to the Statewide Assessment and PIP Development Teams. The Children's Bureau Regional Office and Children's Bureau-funded National Resource Centers can provide support to the State child welfare agency in preparing these orientations. The Children's Bureau, via the Child Welfare Review Projects, provides training to consultants and the State members of the Onsite Review Team regarding the onsite review.

The following sections describe the structure and functions of each of the review teams.

B. Statewide Assessment Team
B.1. Structure

States must include broad representation from within and outside the child welfare agency in forming a team to conduct the Statewide Assessment. The team should include representatives of organizations consulted in developing the CFSP and APSRs and who are expected to be involved in developing and implementing the PIP. States also should consider including on the Statewide Assessment Team individuals from within and outside the State child welfare agency who have the skills and background to serve as case record reviewers and interviewers and who are available to serve on the Onsite Review Team.

The following are suggested participants in the Statewide Assessment Team:

B.2. Functions

Members of the Statewide Assessment Team may engage in the following types of activities:

C. Onsite Review Team
C.1. Structure

The Onsite Review Team comprises both Federal and State staff, with trained consultant reviewers supplementing the Federal component of the team. Federal staff select the Federal and consultant reviewers, while State agency officials choose the State Review Team members, who may be State agency staff or external representatives. The overall team is divided into four local site teams; two teams operate at the metropolitan site and one each at the other two local sites. The chart below shows the structure of the Onsite Review Team.

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The following are the roles of the Onsite Review Team members:

The Onsite Review Team also may include the following individuals, who supplement the Federal Review Team during the onsite review:

The participation of Children's Bureau Regional Office staff from other Regions and CSPs is subject to the approval of the Children's Bureau Central and Regional Offices and the availability of reviewer positions on the review team; CSPs also must participate in training provided through the Child Welfare Review Projects.

In all, the Onsite Review Team comprises approximately 65 people. About half of these are Federal representatives, and half are State representatives: 23 Federal reviewers, 23 State reviewers, 3 Team Leaders (2 Federal representatives and 1 State), and up to 4 Local Site Leaders for each of the 4 teams that operate in the 3 sites. These numbers are subject to adjustment, depending on variations among State reviews, such as the sample size and logistical issues, and the structure of the review team in the State's largest metropolitan site.

In addition, State staff members in each of the three review sites serve as Local Site Coordinators, who are responsible for setting up interviews, making logistical arrangements, and ensuring that case records are available to be reviewed. (Local Site Coordinators are not members of the Onsite Review Team.)

C.2. Functions
C.2.1. Team Leaders

As mentioned above, a designated NRT member leads each onsite review, serving as the NRT Team Leader. A Children's Bureau Regional Office staff person and State child welfare agency staff person serve as the Children's Bureau Regional Office Team Leader and State Team Leader, respectively. Team Leaders have the following responsibilities:

C.2.2. Local Site Leaders

The Onsite Review Team is divided into local teams that are assigned to the three review sites. A designated NRT member leads each local team, serving as the NRT Local Site Leader. Children's Bureau Regional Office staff and a specially trained consultant may serve as Co-Local Site Leaders with the Federal Local Site Leader, and a State child welfare agency staff person serves as the State Local Site Leader. Local Site Leaders have the following responsibilities:

C.2.3. Reviewers

Onsite Review Team members have the following responsibilities:

C.2.4. Local Site Coordinator

The State assigns a Local Site Coordinator to manage the logistical arrangements for each of the three review sites. These Local Site Coordinators are State staff members whose functions are different from those of the State Local Site Leader; the Local Site Coordinators are not members of the Onsite Review Team, but are the review team's liaison to the child welfare agency at the review sites.

The Local Site Coordinators have the following responsibilities:

D. PIP Development Team
D.1. Structure

The State should consider which individuals will serve on the PIP Development Team, as necessary, when composing its Statewide Assessment and Onsite Review Teams. This will enable the State to begin focusing on the program improvement process during the two phases of the review process. Moreover, the PIP Development Team then will comprise individuals who have experience with, and knowledge about, the overall review process and findings.

The following are suggested participants on the PIP Development Team:

D.2. Functions

PIP Development Team members have the following responsibilities:


1 The Child Welfare Review Projects supports the Children's Bureau in administering the CFSRs. back

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