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Section 3 Child Protective Services Investigations

 

graphic of paper doll childrenA CPS agency receives reports alleging that a child or children have been maltreated, determines whether such reports should be investigated or not, conducts investigations or assessments to determine whether a child has been maltreated or is at risk of maltreatment, and decides whether to take any further action on behalf of protecting the child. This section discusses the activities of the CPS agency from accepting reports to conducting investigations.

3.1 Screening of Reports (SDC)
Of the reports alleging child maltreatment that were made to CPS agencies in 1997, a number were screened out or not investigated. Twenty–five States were able to provide the number of reports that were screened out. These States received a total of 1,682,960 reports, of which 517,620 (30.8 percent) were screened out (appendix E, table E–1).

One set of standards for deciding whether or not to investigate a report of child abuse was established by the Child Welfare League of America. These standards specify that an accepted report include an alleged victim under the age of 18, the child’s parent or caregiver as the alleged perpetrator, an allegation meeting the statutory definition of possible abuse or neglect, and sufficient information for the agency to identify and locate the child. 4

State contacts discussed additional circumstances under which a report might be screened out. For example, one State contact explained that a report related to custody issues, poverty issues, educational neglect or truancy, an unborn child, or juvenile delinquency would be screened out. Another State representative noted that a shortage of available workers could influence the decision to screen out a report.

3.2 Sources of Reports (SDC)
Based on data from 42 States, professional reporters, including educators, law enforcement officials, social service personnel, medical personnel, mental health personnel, child day care providers, and substitute care providers, accounted for 777,637 reports (53.6 percent) of alleged maltreatment that were referred for investigation. Other relatives, friends and neighbors, parents, and alleged victims contributed 382,239 reports (26.4 percent.) Another 290,523 reports (20.0 percent) originated from anonymous or unknown sources, other sources, and alleged perpetrators. Educators initiated 236,719 reports (16.3 percent) and were the largest single source (figure 3–1). Law enforcement personnel constituted the second largest source, contributing 193,007 reports (13.3 percent). The distribution of report sources has remained virtually constant since 1990.

Figure 3–1 Source of Reports, 1997 (SDC)

bar graph showing distribution of source of reports

N=1,450,399 reports from 42 States

3.3 Children in Reports Referred for Investigation (SDC)
Based on data received from 45 States, it was estimated that nationwide nearly 3 million children were reported to CPS agencies as alleged victims of maltreatment.5 Some children may have been reported and counted more than once during the year.

The national rate of children who were the subjects of reports was estimated to be 42.0 children per 1,000 children in the general population.6 (Throughout this report, "general population" refers to the population of children younger than 18 years of age in the Nation or in the States being discussed; the term "child population" is also used to refer to this group.) This rate is an increase from 39.1 per 1,000 children in the general population (appendix E, table E–2) in 1990. More than two–thirds of all jurisdictions reported or were estimated to have 1997 rates between 30 and 59 children per 1,000 children.7

The variation in rates may be influenced by differences in definitions of child maltreatment or agency policies and procedures. For example, States that included risk for maltreatment or types of maltreatment not included by other States may have had higher rates of reports accepted for investigation. The factors that influence screening practice will also affect the number of reports accepted for investigation.

3.4 Workers Responsible for CPS Screening, Intake, Investigation, and Assessment (SDC)
Thirty–eight States reported that a total of 18,843 workers were responsible for screening, intake, investigation, and assessment of reports. Typical job titles for these CPS workers included social worker, family resource specialist, caseworker, call floor counselor, and hotline supervisor. Twenty–four States differentiated between the number of workers who conducted investigations and assessments and the number who did screening and intake. These 24 States reported that of 9,941 CPS workers, 1,145 (11.5 percent) were responsible for screening and intake.

Fourteen States reported on the number of screened–in and screened–out reports and the number of CPS workers, including those who conducted intake and screening functions. To determine the number of investigation workers, the reported number of screening and intake workers was subtracted from the reported number of all CPS workers. Based on data from 14 States, it is estimated that investigation and assessment workers completed 81 investigations per worker during the course of the year (appendix E, table E–3). An investigation may have included more than one child and more than one allegation of maltreatment.

3.5 Conducting Investigations (SDC)
Most States require workers to respond to reports within specific time limits. Many States indicated that the response to a "most serious" or "emergency" report must be made "immediately" or "within 24 hours." Many States allow workers to respond to less serious reports within a week.

While several States described such standards, only six were able to provide actual average response times for the different priority standards. A few States reported the percentage of investigations that were initiated within the specified time requirements.

3.6 Investigations of Reports (SDC)
Forty–six States reported on the dispositions of approximately 1,486,000 investigations of alleged abuse or neglect. Figure 3–2 shows that 502,610 investigations (33.8 percent) resulted in a disposition of either substantiated or indicated child maltreatment. Another 834,353 investigations (56.2 percent) resulted in a finding that child maltreatment was not substantiated. In the four jurisdictions that identified intentionally malicious or false reports in unsubstantiated investigations, the 1,291 reports constituted approximately 1.0 percent of the 128,520 unsubstantiated dispositions. The 28,081 "Closed without a finding" reports accounted for 1.9 percent of all dispositions. The 120,614 other investigation dispositions accounted for 8.1 percent of all dispositions.

Figure 3–2 Dispositions of Investigated Reports, 1997 (SDC)

Pie chart showing distribution of dispositions of investigated reports

N=1,485,658 reports from 46 States. "Other" includes In Need of Services, Unknown, and Other.

3.7 Report Sources and Dispositions (DCDC)
Based on data from the 16 States that submitted 1997 case–level data to the DCDC, 129,340 substantiated or indicated reports (58.8 percent) were referred by legal, medical, social service, or education professionals (table 3–1). Legal and medical professionals had more than half of their reports substantiated or indicated; the figures were 40,794 (66.1 percent) and 27,717 (57.8 percent), respectively.

Table 3–1 Reports by Source and Disposition (DCDC)

Report Source Disposition Total
Substantiated Indicated Unsubstantiated Closed No Finding Other/Unknown
Social Services/Mental Health >17,992 >11,056 >28,809 529 1,786 60,172
% within Report Source 29.9% 18.4% 47.9% 0.9% 3.0% 100.0%
% within Disposition 13.3% 13.1% 12.4% 16.7% 18.8% 12.9%
Medical Personnel 19,974 7,743 19,487 153 620 47,977
% within Report Source 41.6% 16.1%> 40.6% 0.3% 1.3% 100.0%
% within Disposition 14.7% 9.2% 8.4% 4.8% 6.5% 10.3%
Legal Personnel 29,105 11,689 19,935 244 789 61,762
% within Report Source 47.1% 18.9% 32.3% 0.4% 1.3% 100.0%
% within Disposition 21.5% 13.9% 8.5% 7.7% 8.3% 13.3%
Educational Personnel 18,806 12,975 34,918 234 1,323 68,256
% within Report Source 27.6% 19.0% 51.2% 0.3% 1.9% 100.0%
% within Disposition 13.9% 15.4% 15.0% 7.4% 13.9% 14.7%
Substitute Care Provider/Foster Parent 1,949 1,166 4,154 27 142 7,438
% within Report Source 26.2% 15.7% 55.8% 0.4% 1.9% 100.0%
% within Disposition 1.4% 1.4% 1.8% 0.9% 1.5% 1.6%
Alleged Victim 1,114 1,189 2,918 31 114 5,366
% within Report Source 20.8% 22.2% 54.4% 0.6% 2.1% 100.0%
% within Disposition 0.8% 1.4% 1.3% 1.0% 1.2% 1.2%
Parent 6,164 8,117 19,757 205 745 34,988
% within Report Source 17.6% 23.2% 56.5% 0.6% 2.1% 100.0%
% within Disposition 4.5% 9.6% 8.5% 6.5% 7.8% 7.5%
Other Relative 7,463 7,433 18,164 471 1,082 34,613
% within Report Source 21.6% 21.5% 52.5% 1.4% 3.1% 100.0%
% within Disposition 5.5% 8.8% 7.8% 14.9% 11.4% 7.4%
Friends Neighbor 5,664 7,509 18,667 177 465 32,482
% within Report Source 17.4% 23.1% 57.5% 0.5% 1.4% 100.0%
% within Disposition 4.2% 8.9% 8.0% 5.6% 4.9% 7.0%
Alleged Perpetrator 261 85 302 1 4 653
% within Report Source 40.0% 13.0% 46.2% 0.2% 0.6% 100.0%
% within Disposition 0.2% 0.1% 0.1% 0.0% 0.0% 0.1%
Anonymous Reporter 7,667 8,175 30,859 424 1,236 48,361
% within Report Source 15.9% 16.9% 63.8% 0.9% 2.6% 100.0%
% within Disposition 5.7% 9.7% 13.2% 13.4% 13.0% 10.4%
Other 13,000 6,151 24,280 383 1,161 44,975
% within Report Source 28.9% 13.7% 54.0% 0.9% 2.6% 100.0%
% within Disposition 9.6% 7.3% 10.4% 12.1% 12.2% 9.7%
Unknown 6,383 1,010 10,922 286 43 18,644
% within Report Source 34.2% 5.4% 58.6% 1.5% 0.2% 100.0%
% within Disposition 4.7% 1.2% 4.7% 9.0% 0.5% 4.0%
Total 135,542 84,298 233,172 3,165 9,510 465,687
% within Report Source 29.1% 18.1% 50.1% 0.7% 2.0% 100.0%
% within Disposition 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

4 Child Welfare of America, Inc., Standards of Excellence: CWLA Standards of Excellence for Services for Abused or Neglected Children and Their Families, revised edition (Washington, DC: Author, 199), 30.(back)
5 The national estimate of children reported as alleged victims was obtained by calculating a weighted average rate based on all States that reported in a given year, then multiplying the State population by this average rate for each State that was unable to provide these data. The national estimate includes the 50 States, the District of Columbia, Puerto Rico, the Virgin Islands, and Guam.(back)
6 The State rate of children reported as alleged victims of maltreatment was obtained by dividing the number of alleged child victims by the state child population and multiplying by 1,000. The national rate was obtained by dividing the total number of allegedchildd victims by the total number of children in the States that reported these data and multiplying by 1,000.(back)
7 Population and race data on children younger than 18 years of age by State were supplied by the U.S. Bureau of the Census. Estimates of the population of States by age, sex, race, and Hispanic origin for 1990–1997 can be accessed at http://www.census.gov/population/estimates/state/sasrh/sasrh97.txt. Estimates of the population of Puerto Rico Municipios and demographic components of population change (PR–96–2) can be accessed at http://www.census.gov/population/estimates/puerto–rico. Estimates of the population of Puerto Rico Municipios, July 1, 1997, and demographic components of population change for April 1, 1990, to July 1, 1997, can be accessed at http://www.census.gov/population/estimates/puerto–rico/prunnet.txt. Data for Guam and the Virgin Islands (International Database, Table 004) can be accessed at http://www.census.gov/ipc/www/idbsum.html.(back)