State Survey Analysis Report

Download this document in Word (1,076 KB) or PDF (1.28 MB)

Process for Identifying and Handling Improper Payments

5. Please describe your process for identifying and handling improper payments and include all aspects of the process through resolution.

All 25 State agencies provide descriptions of processes used for identifying and handling improper payments. Most State agencies list several methods used to identify improper payments, including establishing standardized eligibility practices for verifying client information, quality control audits or monitoring reviews, computer data matching, third party referral, or ad-hoc reports that identify error-prone circumstances. State agencies include detailed descriptions of procedures for handling improper payments, including descriptions of rules and regulations, and citing policy and procedures from program manuals. Descriptions varied in length from a short paragraph to several pages. (See Appendix 5.)

Methods Used to Identify a Total Amount of Improper Payments >>