State Survey Analysis Report

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VIII. Prevention of Improper Payments

Priorities for Preventing and Reducing Improper Payments

13.  Please describe your top 3 priorities for preventing and reducing improper payments (e.g., training/meetings for providers on rules and responsibilities, training for agency staff on correct implementation of rules and responsibilities; clear communication with parents on rules and responsibilities; use of information technology.)

All 25 State agencies provide narrative responses of their top three priorities for preventing and reducing improper payments. State agencies most frequently cite the following four priority areas:

• Seventeen State agencies cite training of providers and agency staff (AL, CT, GA, KS, KY, MA, MN, MO, NE, NC, OH, OK, PR, UT, WA, WV, WI).
• Sixteen State agencies report using information technology (AZ, CT, GA, KS, KY, MD, MN, MO, MT, NE, NH, NC, OK, WA, WV, WI).
• Ten State agencies report using clarifying procedures (AL, AZ, CA(DE), KY, MA, MN, NE, NH, WV,WI).
• Nine State agencies cite conducting audits or reviews of case records (AZ, CA(DE), KS, MO,MT, NC, OK, PR,WV).

Descriptive responses of 25 State agencies’ top three priorities for preventing and reducing improper payments are included in Appendix 13.

VIII. - Activities to Verify Accuracy of Information >>