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State Survey Analysis Report

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APPENDIX 19. MAINTAINING DATA ON FRAUDULENT PAYMENTS

19. Does your agency maintain data on fraudulent payments in the program as a subset of your improper payments data?

23 State agencies responded to Question 19 (Appendix 19: pp. 118–122)

State Maintains data Most recently completed fiscal year Next most recently completed fiscal year Methods used for finding occurrences of fraud and effectiveness Does not maintain data Other entities in the State that maintain fraudulent payments
% of fraudulent payments Month / Year % of fraudulent payments Month / Year
Alabama           ü
Arizona           ü This information is not tracked separately based on whether or not there was a fraud conviction on a case. The Office of Accounts Receivable (OARC) is the recoupment entity for a myriad of human service programs in Arizona, and provides totals recouped per program without any additional detail. This information can be pulled manually, if needed.
California (DE)           ü
California (DSS)           ü CDSS does not have complete data.
Connecticut ü         CT has not determined the total program error or fraud error as a percentage of the total. However, the DSS Client Fraud and Recoveries Unit maintains a separate database on all C4K fraud. In SFY 2005,42 cases totaling $458,432 were referred for prosecution. For SFY 06 to date, 21 cases were referred for prosecution with a total value of $233,722.  
District of Columbia           ü
Georgia ü 30% Jun-05 45% Jun-04  
Kansas ü 1% Sep-05     1. Fraud Hotline- somewhat effective
2. Client/Provider reports- very effective
3. Case Worker reviewing file- very effective
4. Quality Assurance Reviews- very effective
5. State Audits- very effective
6. Supervisor case reads- very effective
 
Kentucky ü 60% Jun-05 40% Jun-04 The following methods were utilized for the Child Care Program since inception.
Effective? List of Methods of Fraud Detection
1 Very Service Agent performs Recipient Case Review
2 Somewhat Hotline Call
1 Very Agency Referrals
 
Maryland           ü Angelia Butler, Office of the Inspector General, 410-585-5371
Massachusetts           ü Unknown at this time. Massachusetts’ State Auditor’s Office has a Bureau of Special Investigations which may collect some information. For more information please contact Howard Olsher, Director of State Audits (617) 727-6200 ext. 156.
Mississippi           ü Please contact the Office for Children and Youth for referral to the Monitoring Division for purposes of this survey at 601-359-4555.
Montana           ü
Nebraska ü 14% Sep-05 11% Sep-04 For provider fraud, the ICC auditors request records from the USDA Child and Adult Care Food Program to determine if the program was in compliance with capacity limits and if the records match attendance records submitted to our agency. They have found this to be very effective.
For both providers and clients/parents, the auditors have found that attendance calendars that have the exact same schedule every day with no variations for sickness, vacation, holidays, school attendance, and the same drop off and pick up times are an indication of possible fraud. They have found this to be somewhat effective.
 
New Hampshire ü 50% Jun-05 68% Jun-04 New Hampshire is reliant on fraud referrals to detect fraud. Other than New Hire employment matches along with historical wage matches with the New Hampshire Department of Employment Security an audit or screening function does not yet exist. The aforementioned cross matches are limited to recipients of child care rather than providers.  
North Carolina           ü
Ohio ü   Dec-04   Dec-03 concerned citizen reports, caseworker discovery, connection to other programs for which we conduct matches  
Puerto Rico ü   Sep-05      
Utah ü 27% Jun-05 35% Jun-04 • Random case reviews by supervisors: Somewhat effective.
• Investigations on problematic cases: Very effective.
• Reviewing past child care every three months by caseworkers: Very effective.
• Tax payer referrals: Somewhat effective
 
Washington           ü
West Virginia           ü
Wisconsin ü 8% Jun-05 3% Jun-04  
         
Total: 11         12
Average:   27.10%   33.70%  
         
Those that did not provide an answer:    
Missouri        
Oklahoma            

* Minnesota’s response is separated from the table due to a lengthy response:

The Minnesota Department of Human Services’ Program Assessment and Integrity Division, in cooperation with county agencies, is responsible for preventing and reducing recipient fraud in most of the State’s cash, child care, health care and Food Support programs.

 

The work falls into three broad categories:

    • An intensely focused, “front-end” process to identify fraud early and prevent overpayments by denying, stopping or reducing benefits to ineligible applicants and recipients

    • Traditional criminal investigative procedures for addressing welfare fraud, as a crime of theft, through theState’s civil or criminal justice systems.
    • A collections program that uses various means to recover money from recipients who were ineligible for benefits

 

Front-end process

The Fraud Prevention Investigation Program, Minnesota’s front-end program, is a nationally recognized model for quickly resolving issues of questionable eligibility for public assistance. Through this investigative process, eligibility workers refer potentially fraudulent applications and open cases to trained investigators. Currently, 52 of the 87 counties in Minnesota participate in the FPI program. In 2004, they:

    • Completed more than 8,000 investigations; in 45 percent of them, benefits were stopped or reduced
    • Found and corrected information discrepancies in 70 percent of the investigations; this aspect of fraud investigations contributes to fewer errors found during State and federal quality control reviews
    • Identified more than $13.5 million in cost-avoidance (not paying benefits to ineligible applicants and recipients) and overpayments
    • Saved or collected $4.91 for every $1 spent in the program in administrative costs
    • Identified more than 400 recipients in the program who committed fraud and were disqualified from public assistance.

 

Criminal investigations

When investigations find that individuals did not provide complete or accurate information to receive public assistance, the counties and Minnesota Department of Human Services take actions to prevent them from participating in public assistance programs. Some welfare fraud cases rise to the felony theft level and require involvement of the criminal justice system. In 2004:

    • Investigators completed more than 2,000 criminal investigations; in 59 percent of them, investigators proved benefits had been illegally obtained and, at a minimum, overpayments were assessed
    • Investigators disqualified recipients in 490 instances from programs
    • Recipients, in 89 cases prior to trial, admitted guilt and agreed to restitution, with sentencing deferred.

 

Welfare fraud cases that go to trial may receive publicity which raises awareness of the possibility of detection and helps deter fraud.
Both these methods are very effective in the prevention and deterrence of fraud in the welfare programs.

While no report is required, one is produced on a monthly basis with the results of the fraud referrals and findings received from the counties. This information is shared within the Department and with other county partners to assist in improving performance.

Same for the front end/ Fraud Prevention Investigation (FPI) Program. While no report is required, we do compile statistics and issue county agencies an annual program evaluation report. By State statute, the administrative costs of funding the FPI program must be cost neutral to the State. Here is the statute reference: http://www.revisor.leg. State.mn.us/stats/256/983.html


Appendix 20 >>