Second Error Rate Pilot Report
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Table of Contents |
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| Executive Summary | ||
| I. Introduction | ||
| A. Background | ||
| B. Objective of the Second Pilot | ||
| II. Methodology | ||
| A. Overview of the Process to Measure Improper Payments | ||
| B. Fieldwork Preparation | ||
| C. Generating the Sample | ||
| D. Customizing Record Review Worksheets | ||
| E. Site Visits | ||
| F. Conducting Record Reviews | ||
| G. Completing the Data Entry Form | ||
| H. Computing Error Rates | ||
| I. State Response Form | ||
| III. Measuring Improper Payments in Five States | ||
| A. Improper Payments Process | ||
| B. Standards, Processes, and Procedures | ||
| C. Automation | ||
| IV. Findings and States' Responses | ||
| A. Florida | ||
| 1. Results | ||
| 2. Florida Responses | ||
| B. Kansas | ||
| 1. Results | ||
| 2. Kansas Responses | ||
| C. New Jersey | ||
| 1. Results | ||
| 2. New Jersey Responses | ||
| D. Oregon | ||
| 1. Results | ||
| 2. Oregon Responses | ||
| E. West Virginia | ||
| 1. Results | ||
| 2. West Virginia Responses | ||
| F. Conclusion | ||
| 1. Summary of Results | ||
| 2. Most Common Errors | ||
| 3. Interpretation of Missing Documentation Errors | ||
| 4. Coding of Missing Documentation Error Types | ||
| 5. Review Process and Missing Documentation Error | ||
| 6. Interpretation of Income Errors | ||
| 7. Coding of Income Error Types | ||
| 8. Interpretation of Hours of Care Errors | ||
| 9. Summary of State Responses | ||
| V. Cost Analysis | ||
| A. Objectives of the Cost Analysis | ||
| B. Conceptual Design | ||
| C. Measuring the Costs to Conduct the Error Rate Pilot | ||
| D. Cost Analysis Worksheet Development | ||
| E. Preparation and Site Visit Costs | ||
| F. Record Review Costs | ||
| 1. Four States in the First Pilot | ||
| 2. Five States in the Second Pilot | ||
| VI. Recommendations | ||
| A. Management of the Error Rate Methodology Process | ||
| 1. State Project Team Formation and Responsibilities | ||
| B. Provision of Instructions and Managing the Review Process | ||
| 1. State Review Team Selection and Training | ||
| 2. Instructions for Error Interpretation and Coding | ||
| 3. Record Review Site | ||
| C. Use of the Instruments | ||
| 1. Record Review Worksheet Development and Use | ||
| 2. Data Entry Form | ||
| 3. Cost Analysis Form | ||
| 4. State Response Form | ||
| D. Modifications to Improve Reliability across Future Pilot States | ||
| E. Implications for ongoing Technical Assistance | ||
| Appendix A. Florida | ||
| A. Organizational Structure | ||
| B. Overview of the Child Care Eligibility Process | ||
| C. Improper Payment Process | ||
| D. Case Review Process | ||
| E. Automation | ||
| F. Next Steps | ||
| Florida Site Visit Participants | ||
| Appendix B. Kansas | ||
| A. Organizational Structure | ||
| B. Overview of the Child Care Eligibility Process | ||
| C. Improper Payment Process | ||
| D. Case Reviews | ||
| E. Automation | ||
| F. Next Steps | ||
| Kansas Site Visit Participants | ||
| Appendix C. New Jersey | ||
| A. Organizational Structure | ||
| B. Overview of the Child Care Eligibility Process | ||
| C. Improper Payment Process | ||
| D. Case Review Process | ||
| E. Automation | ||
| F. Next Steps | ||
| New Jersey Site Visit Participants | ||
| Appendix D. Oregon | ||
| A. Organizational Structure | ||
| B. Overview of the Child Care Eligibility Process | ||
| C. Improper Payment Process | ||
| D. Case Reviews | ||
| E. Automation | ||
| F. Next Steps | ||
| Oregon Site Visit Participants | ||
| Appendix E. West Virginia | ||
| A. Organizational Structure | ||
| B. Overview of the Child Care Eligibility Process | ||
| C. Improper Payments | ||
| D. Case Review Process | ||
| E. Automation | ||
| F. Next Steps | ||
| West Virginia Site Visit Participants | ||
| Appendix F. Record Review Worksheet Template | ||
| Appendix G. Data Entry Form | ||
| Appendix H. Error Rate Cost Analysis | ||
| Appendix I. State Response Form | ||
| Appendix J. Site Visit Agenda | ||
| Appendix K. Summary Of Pilot Study States | ||
| List of Exhibits | ||
| Exhibit 1. Florida Findings | ||
| Exhibit 2. Kansas Findings | ||
| Exhibit 3. New Jersey Findings | ||
| Exhibit 4. Oregon Findings | ||
| Exhibit 5. West Virginia Findings | ||
| Exhibit 6. Summary of Findings | ||
| Exhibit 7. Frequency of Elements in Error | ||
| Exhibit 8. Dollar Amounts of Elements in Error | ||
| Exhibit 9. Preparation, Training and Site Visit Costs for Nine Pilot States | ||
| Exhibit 10. Cost of Record Review Process for Four States in the First Pilot | ||
| Exhibit 11. Cost of Record Review Process for California | ||
| Exhibit 12. Cost of Project Tasks for Five States in the Second Pilot | ||
| Exhibit A-1. Florida Record Review Worksheet | ||
| Exhibit B-1. Kansas Record Review Worksheet | ||
| Exhibit C-1. New Jersey Record Review Worksheet | ||
| Exhibit D-1. Oregon Record Review Worksheet | ||
| Exhibit E-1. West Virginia Record Review Worksheet | ||
Prepared for:
Child Care Bureau
Office of Family Assistance
Administration for Children and Families
1250 Maryland Ave. SW, 8th Floor Washington, DC 20024
Under Contract Number 233-02-0093
Task Order Number 08
Prepared by:
Walter R. McDonald & Associates, Inc.
12300 Twinbrook Parkway, Suite 310
Rockville, MD 20852
June, 2007