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Office of Community Services skip to primary page contentIncreasing the Capacity of Individuals, Families and Communities

Identifying and Promoting Best Practices

Identifying and Promoting Promising Practices Overview | Identifying Best Practices

Understanding Best Practices
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Potential Benefits of Best Practices
It is important to understand the impact identifying and incorporating best practices can have on an organization's success. Best practices can offer intermediaries and FBCOs significant long term benefits including, but not limited to:

  • Improved quality of services offered to clients/beneficiaries.
  • Cost savings resulting from increased productivity and efficiency.
  • Increased quantity of services offered to clients.
  • Improved use of resources by avoiding “reinventing the wheel.”
  • Identification and replacement of poor practices with proven strategies and programs.
  • Increased funding from public and private funders interested in funding programs and strategies based on a proven track record of success.
  • Cost effectiveness resulting from using limited resources for increased impact and outcomes.
  • Increased performance from management and staff.

Key Tasks Regarding Best Practices

  1. Identifying Best Practice Needs among FBCOs—In order to effectively build capacity among FBCOs, it is vital for you to identify the specific training and technical assistance needs of these organizations and to target the promotion of best practices to meet these needs. To do this, you will need to both identify and prioritize the needs of the FBCOs you serve.

  2. Identifying Existing Best Practices— Intermediary organizations can identify existing best practices that have already been validated to meet the criteria of a best practice and that meet the needs of the FBCOs served. The primary way in which you can identify existing best practices is through conducting research examining those practices that have been identified and validated by other social service organizations and academicians.

  3. Identifying and Validating New Best Practices—When new best practices first surface, they often meet only the criteria for a promising practice because they have not yet undergone the validation process necessary to qualify as an effective practice. It is your task to help FBCOs identify, document and validate these potential best practices.

  4. Promoting and Fostering Best Practices among FBCOs—The end goal for intermediary organizations is to identify a number of validated best practices in both the programmatic and organizational dimensions that meet the current and future needs of the FBCOs they serve and then distribute these best practices through providing training and technical assistance.

This guidebook will provide practical tools that can be incorporated into an intermediary organization's training materials to assist in teaching these concepts to FBCOs as a key component of capacity building. For more information and tools for capacity building among FBCOs, see the Delivering Training and Technical Assistance guidebook, part of the National Resource Center's Intermediary Development Series.

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Identifying and Promoting Promising Practices Overview | Identifying Best Practices