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Office of Community Services skip to primary page contentIncreasing the Capacity of Individuals, Families and Communities

Outcomes Measurement

Performance Indicators | Creating a Plan for Your Outcome Measurement System

Data Collection Methods

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Instrument Development and Pre-Testing
This guidebook does not include information on how to create the instruments you’ll need for data collection, although there are many resources available to help with this task (see the the Appendix). The Appendix also has a checklist you can use to assess survey and interview instruments and two examples of surveys related to organizational capacity-building.

You need to pre-test each data collection instrument you create. To pre-test, you try out your tools with a small group of people who are representative of those you intend to include in your data collection. For a survey or interview, you must include people who are like those who will complete the survey or interview during your actual data collection. For observation, you must try out your form with individuals who will complete it during data collection. For record review, you must test the record extraction form with the individuals who will do the work to pull information from your records.

During the pre-test phase, you want people’s help in checking the wording of questions, the content, the clarity of instructions and the layout and format. You’ll also want to know how long it took and whether any problems arose. Most importantly, you want to see if you get the responses you expect and the information you need.

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Performance Indicators | Creating a Plan for Your Outcome Measurement System