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Office of Community Services skip to primary page contentIncreasing the Capacity of Individuals, Families and Communities

Technical Assistance

Introduction | Providing Technical Assistance Overview

Delivering Training Overview

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Summary of Training
As an intermediary, you probably intend to deliver workshops, seminars or a conference with a unique focus. Training is a direct way to build capacity with a large number of nonprofit organizations in a limited amount of time. To assure that your training is effective, you need to take a systematic approach to designing and delivering your training.

Your training plan should include these five phases: analyze, design, develop, implement and evaluate.

Helpful Training Reminders
  • Don’t assume you know their needs

  • Don’t train on what you are good at instead of what they actually need

  • Don’t begin creating content before you write objectives

  • Don’t wait until the last minute to create the training experiences

  • Don’t underestimate the amount of time needed for the workshop

  • Don’t use inexperienced instructors

  • Don’t use instructors unfamiliar with the world of FBCOs

  • Don’t forget to evaluate your training

  • Do adopt a systematic approach to designing and delivering training

  • Do take time to do a needs assessment

  • Do consider many approaches to delivering training

  • Do draft a design document

  • Do craft objectives before you develop the training experience

  • Do look for existing lesson plans and media you can use

  • Do write an instructor guide

  • Do ask for feedback from others at every phase

  • Do evaluate your training process and outcomes

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Introduction | Providing Technical Assistance Overview