Making policies work for families

Kids counting coinsMoms and dads raising children on their own work hard to keep the rent paid, milk in the refrigerator, and growing children in shoes. It’s a struggle to manage on a tight budget. The child support program collected $28.6 billion for almost 16 million children in 2015. Ninety-five percent of the money collected was paid to families. However, the remaining 5 percent, or $1.3 billion, was kept by the government to repay cash assistance through the Temporary Assistance for Needy Families (TANF) or foster care program funded under title IV-E of the Social Security Act. That is because families are required to sign over their rights to support when they apply for cash assistance. Even after they stop receiving assistance, the government keeps a share of the support collected. Read More: Making policies work for families

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National Child Support Strategic Plan

Image of child looking forward with the words "National Child Support Strategic Plan for 2015-2019" on it.The national child support program has a long history of program innovation, performance measurement, and continuous improvement. Every five years, our community engages in a consensus-building process to create a new national strategic plan that will further strengthen the program and lead it into the future.

This month, we are publishing the National Child Support Strategic Plan for 2015-2019. The plan reflects the collaborative efforts and diverse perspectives of the state, tribal, and county child support agencies that — along with the federal Office of Child Support Enforcement — make up the national program. The plan is organized around five principles that represent a coherent vision for the future of the program.

FAMILIES FIRST

A family-centered child support program partners with parents to promote consistent support payments. Read More: National Child Support Strategic Plan

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How the President’s FY 2017 Budget Strengthens Child Support

Graphic of White House with the words "Administration's FY2017 budget " on it.I am pleased to describe the child support-related legislative proposals included in the Administration’s FY 2017 Budget. We are renewing a number of prior proposals for efforts to ensure that children benefit when support is paid, promote access and visitation, improve program efficiency, and for dedicated research funding. We’re adding new proposals to further strengthen enforcement. And, this year, we’re proposing a Child Support Technology Fund to promote the replacement of aging child support systems.

Below are the six areas of legislative proposals related to child support. These summaries offer a quick read on the proposals; for more details, see our FY 2017 Budget fact sheet. It is a supplement at the end of the February-March 2015 Child Support Report (CSR).

Read More: How the President’s FY 2017 Budget Strengthens Child Support

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Reflecting on our accomplishments

Toddler Glazing Out WindowThe start of a new year is a good time to look back. We have been through a lot of changes in the past seven years. Let’s start with some of the sobering ones.

The Economy

The economic downturn affected parent earnings and child support program funding alike. During the height of the recession, support collected through income withholding declined by 3 percent, while support collected from unemployment insurance tripled between 2008 and 2010.

At the same time, the child support program experienced significant decreases in program funding and staffing levels. Our peak funding year was 2008 — before the recession — when program expenditures were $5.87 billion in nominal dollars. Since then, funding has declined over 3 percent to $5.69 billion in 2014. Structural labor market changes, increasingly complex families, and reduced program resources have all taken their toll.

Read More: Reflecting on our accomplishments

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2015 was a busy year…

40th_banner_image_PNGThis year is the child support program’s 40th anniversary. For four decades, the program has fostered a culture of performance, innovation, and change. When I talk with child support professionals across the country, I hear a strong commitment to service, a deep engagement in the daily work of the program, and a willingness to do what it takes to accomplish our mission: collecting child support for children. We are always trying to do better. I think the phrase I hear most often from child support employees is that “The work is never boring!”

And indeed, it is not, for we are in the business of helping families succeed. Change has been our constant theme. Changes in the family structure, job market, and customer demographics since 1975 have required us to steadily adapt our services to the realities of today’s diverse families. From the beginning, we’ve looked to changing technologies for more effective and efficient processing of our caseloads. But behind the technologies, behind the dollars, behind the performance numbers are real families, families struggling to make ends meet, families trying to keep it together, families who are doing their best to raise their children. Read More: 2015 was a busy year…

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Celebrating the growth and success of tribal child support programs in honor of Native American and Alaska Native Heritage Month

2015_native_american_heritage-2In honor of Native American and Alaska Native Heritage Month, OCSE celebrates the growth and success of tribal child support programs.

Today, one in ten federally recognized tribes — 59 out of 566 — operate comprehensive child support programs. Another four tribal programs are in the start-up phase. Many tribes have incorporated traditional practices into a holistic tribal family-centered service delivery model. Read More: Celebrating the growth and success of tribal child support programs in honor of Native American and Alaska Native Heritage Month

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Domestic violence survivors in the case load

Black and white head shot of woman, thoughtful,October is Domestic Violence Awareness Month. We know that domestic violence is an every month concern for child support agencies, but October provides an extra reminder of the critical role safe access to child support services plays for survivors and their families. In the September 2015 Child Support Report, we feature a number of articles addressing the need for domestic violence safeguards and resources for parents receiving child support services.

In talking with child support professionals over the past year about the connection between child support and domestic violence, I’ve consistently heard the following theme: “We know domestic violence is a huge issue for families in our caseload and we want to do more to enhance safe access to child support, but we’re not really sure where to start.” Just like one size doesn’t fit all parents when it comes to delivering child support services, there’s not one approach to developing a comprehensive response to domestic violence. With that in mind, OCSE has developed new resources for child support agencies to use as a roadmap for starting the process of enhancing safe access to child support. These resources draw on the experiences of your peers in other states and jurisdictions. Read More: Domestic violence survivors in the case load

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40 years of progress: Technology and innovation

Representation of 40th Anniversary Infographic

40th Anniversary Infographic

This year is the 40th anniversary of the national child support program. Check out our 40th Anniversary infographic on our website to see some of the ways we’ve changed!

Thanks primarily to technology and proactive income withholding, our collections have increased from less than $1 billion to $28 billion, and our cost-effectiveness ratio has increased from $3.25 to $5.25 over the past four decades. Today, 75 percent of collections are made through payroll deductions. By the end of the year, almost all child support programs will use our centralized electronic income withholding (e-IWO) process through OCSE’s child support portal, under new legislation enacted by the Congress last fall. Read More: 40 years of progress: Technology and innovation

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Improving compliance through respect and procedural fairness

Graphic of man's body pointing to the words Trust and RespectAs I travel and talk with caseworkers around the country, I hear your commitment and passion for our program mission, and see your hard work day in and day out to collect child support for children. The child support program has the reputation for being one of the best run programs in government. What we are all after is compliance with support obligations. When support payments come in regularly, custodial parents can budget for the money so there isn’t a household crisis every month. Read More: Improving compliance through respect and procedural fairness

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Honoring dads on Father’s Day

Father holding his daughter while she sits on a counter

A father and his daughter attend a Family Bonding Activity at the Father’s Support Center in St. Louis, MO.

We’re always looking for ways to increase the effectiveness of our child support program, particularly in three major areas, modernizing technology, increasing procedural fairness, and gathering evidence of programs that work. In honor of Father’s Day, our June Child Support Report focuses on programs and initiatives that help fathers deepen their financial and emotional commitments to their children.

For more than 20 years, OCSE has been involved in efforts to secure consistent support for children through programs to improve parental responsibility and increase child support collections. Ongoing research and evaluation efforts are designed to yield the evidence required for developing and replicating program models.
Read More: Honoring dads on Father’s Day

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