Over the past decade, the child support program has come to view both parents as its customers. We can’t do right by children unless we extend a helping hand to those mothers and fathers who need it. This is particularly the case for military families who have put themselves on the line for our country.
In her article in the December Child Support Report, Gwen Anderson, military liaison for Delaware’s child support program, talks about this changing approach to noncustodial parents. Gwen personifies the commitment to collaboration that we share in our program. As Gwen says, collaboration with military and veteran organizations “can offer great rewards for the child support agency, both parents, and most importantly, the children.”
The story about Delaware is one of several in the newsletter about projects that demonstrate that the child support program is becoming a place where military families can turn to for help with child support-related concerns.
I am proud to see child support professionals around the country reach out to military and veteran parents. You may be a specialized military liaison, attorney, caseworker, call center staff, or receptionist. Whatever your role, the time you invest in helping parents manage their child support cases and related family issues is time invested in children.
We’ve added a new section on the OCSE website—Working with our Military and Veteran Parents—that links to three new fact sheets and other resources. The fact sheets are part of a broader OCSE initiative to reach out to parents who are currently deployed or returning to civilian life. Over the coming months, we will continue to develop information that we hope will be useful to you, military and veteran organizations, and families.
Please submit a comment on this blog to share your examples of working with military and veteran families in the child support program.