The child support program continues to evolve as families change. Our Father’s Day issue of the Child Support Report highlights innovative strategies that child support programs are using to work with both parents to increase the support that children receive from their noncustodial parents.
Erin Frisch, Michigan child support director, describes how her state improved customer service and office efficiency by streamlining case management so that case workers can really help parents.
Former NBA player and fatherhood advocate Etan Thomas observes that “the programs that couple the inspirational messages with the tools to help fathers succeed often work the best.”
Chad Edinger, who prior to coming to OCSE had extensive experience implementing fatherhood and family-centered initiatives in Colorado, surveys child support-coordinated employment programs for noncustodial parents in 30 states and the District of Columbia and describes our National Child Support Noncustodial Parent Employment Demonstration Project, or CSPED.
Susan Brown, Franklin County, Ohio, child support director, emphasizes the importance of research to help us understand and meet the needs of the communities we serve.
Freda Randolph Glenn, operations manager for the San Francisco child support program, describes the county’s innovative work with community colleges so that custodial parents can finish school and noncustodial parents can share parenting time.
Jeff Stocks, our OCSE specialist in Kansas City, partners with Kate Goudy-Haht from Iowa State University to describe a new high school curriculum developed by the Iowa child support program.
And Beatrice Locks reports on $26 million in collections for children and families from OCSE’s Insurance Match program.
This is today’s child support program. I am proud to work for a program that constantly innovates in order to stay true to its mission.