Author Archives: The Federal Office of Child Support Enforcement

Tribal programs gaining in number and strength

Tribal child support programs are growing by leaps and bounds. With the latest tribe—Red Cliff Band of Lake Superior Chippewa in Bayfield, WI—joining us this July, the national child support program now boasts 56 fully comprehensive tribal programs and six … Continue reading

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Engaging with both moms and dads

Unlike many social services programs, child support regularly interacts with both parents. Child support agencies in states, tribes and local jurisdictions often provide educational materials, such as brochures, fliers, posters, videos, infographics and website information about what to expect and how … Continue reading

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Today’s child support program helping fathers

The child support program continues to evolve as families change. Our Father’s Day issue of the Child Support Report highlights innovative strategies that child support programs are using to work with both parents to increase the support that children receive … Continue reading

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Mother’s Day message for my colleagues

I am now a grandmother of five. My children have all left home and two of them have started their own families. I can say hands down that the most important, most challenging, and most fun job I have ever had … Continue reading

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Employers key in driving child support collections to families

The nation’s employers are a key partner in the child support program. Employers conduct core child support functions, which include reporting newly hired employees, implementing child support and medical support orders, and remitting child support payments. The OCSE FY 2012 … Continue reading

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Technology – the ‘band boards’ of our program

About 10 years ago, we decided to remodel our house—mostly infrastructure work. We decided to replace the roof and siding, install modern doors, put in more windows, and—the fun project—remodel the kitchen.  One morning, our contractor said, “You need to replace … Continue reading

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History demonstrates child support lifts children out of poverty

For poor families in America, 1964 was a defining year because it set the stage for many of the social safety net programs we have today, including the child support program. While our program was not enacted for another decade, … Continue reading

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Ten challenges for the New Year

In my previous Commissioner’s Voice column, I talked about the three generations in our society and three generations of our child support program and how the generational shifts in our society have impacted the way we do business. I gave … Continue reading

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Serving three generations of families

The need for child support is as old as history. Families have always been complicated and diverse. But the way we obtain support for children has to change with every generation, as each faces different challenges, has different values, and … Continue reading

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Reaching diverse customers through visual communications

Infographics are everywhere. A staple on websites across the internet, those colorful, poster-like illustrations grab our attention and help us visualize data. They can display facts and figures, research and surveys, ideas and trends, or simply a marathon route. Infographics … Continue reading

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