Author Archives: The Federal Office of Child Support Enforcement

Technology – the ‘band boards’ of our program

About 10 years ago, we decided to remodel our house—mostly infrastructure work. We decided to replace the roof and siding, install modern doors, put in more windows, and—the fun project—remodel the kitchen.  One morning, our contractor said, “You need to replace … Continue reading

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History demonstrates child support lifts children out of poverty

For poor families in America, 1964 was a defining year because it set the stage for many of the social safety net programs we have today, including the child support program. While our program was not enacted for another decade, … Continue reading

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Ten challenges for the New Year

In my previous Commissioner’s Voice column, I talked about the three generations in our society and three generations of our child support program and how the generational shifts in our society have impacted the way we do business. I gave … Continue reading

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Serving three generations of families

The need for child support is as old as history. Families have always been complicated and diverse. But the way we obtain support for children has to change with every generation, as each faces different challenges, has different values, and … Continue reading

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Reaching diverse customers through visual communications

Infographics are everywhere. A staple on websites across the internet, those colorful, poster-like illustrations grab our attention and help us visualize data. They can display facts and figures, research and surveys, ideas and trends, or simply a marathon route. Infographics … Continue reading

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The Affordable Care Act will help parents and children in our caseload

We have 40 million people in our child support caseload, including about 24 million adults. A third of the people in our caseload have incomes below the federal poverty level. According to a recent Urban Institute analysis of Census data (now … Continue reading

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What is our medical support road map?

On Oct. 1, 2013, enrollment in the Health Insurance Marketplace will begin under the Affordable Care Act (ACA), while coverage will begin on Jan. 1, 2014. Child support agencies have an important role to play in connecting uninsured parents and their … Continue reading

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New campaign targets children of incarcerated parents

On June 12, just before Father’s Day, the White House hosted a Champions of Change event honoring 12 individuals who have dedicated themselves to supporting children of incarcerated parents and their caregivers. Some of these children and caregivers attended the … Continue reading

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Health care options for families

One of the “bubbles” in the child support bubble chart is health care coverage. In identifying family-centered strategies over the last four years, I have highlighted family health care needs. Through our medical support activities, the child support program has … Continue reading

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Child support program engages veteran and military families

May highlights veterans and military families. In addition to National Military Appreciation Month, May hosts Armed Forces Day (May 18) and of course Memorial Day (the 27th).  Also, May 10 is Military Spouse Appreciation Day. As child support workers, we … Continue reading

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