Author Archives: The Federal Office of Child Support Enforcement

Reaching diverse customers through visual communications

Infographics are everywhere. A staple on websites across the internet, those colorful, poster-like illustrations grab our attention and help us visualize data. They can display facts and figures, research and surveys, ideas and trends, or simply a marathon route. Infographics … Continue reading

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The Affordable Care Act will help parents and children in our caseload

We have 40 million people in our child support caseload, including about 24 million adults. A third of the people in our caseload have incomes below the federal poverty level. According to a recent Urban Institute analysis of Census data (now … Continue reading

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What is our medical support road map?

On Oct. 1, 2013, enrollment in the Health Insurance Marketplace will begin under the Affordable Care Act (ACA), while coverage will begin on Jan. 1, 2014. Child support agencies have an important role to play in connecting uninsured parents and their … Continue reading

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New campaign targets children of incarcerated parents

On June 12, just before Father’s Day, the White House hosted a Champions of Change event honoring 12 individuals who have dedicated themselves to supporting children of incarcerated parents and their caregivers. Some of these children and caregivers attended the … Continue reading

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Health care options for families

One of the “bubbles” in the child support bubble chart is health care coverage. In identifying family-centered strategies over the last four years, I have highlighted family health care needs. Through our medical support activities, the child support program has … Continue reading

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Child support program engages veteran and military families

May highlights veterans and military families. In addition to National Military Appreciation Month, May hosts Armed Forces Day (May 18) and of course Memorial Day (the 27th).  Also, May 10 is Military Spouse Appreciation Day. As child support workers, we … Continue reading

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The child support program plays many roles in minority health

Two major health care dates are approaching rapidly: October 2013 when the Health Insurance Marketplace opens for enrollment and January 2014 when health coverage begins. Have you considered what this means to your program? Many of the families we serve … Continue reading

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Three Tiers—a roadmap of strategies to improve program performance

High performing states use a mix of strategies to boost child support performance. These strategies can be grouped into three tiers. They are:  Focus on the fundamentals. Make sure that computer systems, new hire reporting, and income withholding (e-IWO) are … Continue reading

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Statistics are critical to our program

I just learned (via the U.S. Census Bureau) that 2013 is International Year of Statistics. A page full of statistics can be scary to some, but statistics is one of my favorite words. In OCSE, we have a division of … Continue reading

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Setting our sights high in 2013

This New Year, I want to first congratulate all of you—child support professionals in state, tribal and local agencies, and in OCSE offices around the country—for setting your sights high on helping children, parents and families throughout 2012, and succeeding … Continue reading

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