Author Archives: The Federal Office of Child Support Enforcement

Model Tribal System readying for launch

Today 58 tribes operate start-up or comprehensive child support programs—10 more than a year ago. These tribal programs are reaching custodial and noncustodial parents in their communities, helping them support their children financially and enrich their children’s lives emotionally, in … Continue reading

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Change management in the child support program

“Managing change in the workplace” is a catchphrase in today’s government and business worlds. Within our child support community, we, too, are exploring ways to manage change in our program.    In many ways, the child support program exemplifies a “culture … Continue reading

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New poverty data matter to our program

On Sept. 12, the U.S. Census Bureau released its annual household income report, Income, Poverty and Health Insurance Coverage in the United States: 2011. Each year, child support professionals eagerly anticipate this release as we develop our priorities and projects … Continue reading

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Preparing for an emergency

When an earthquake shook the East Coast a year ago, damage in DC was minimal, although OCSE staff was a bit rattled. However, the experiences of many of our colleagues in child support offices around the country have been far … Continue reading

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Two U.S. Supreme Court decisions

June 20 marked the one-year anniversary of the U.S. Supreme Court decision in the Turner v. Rogers case. (See the July 2012 Child Support Report.)  Mr. Turner, the noncustodial parent, was ordered to pay $51.73 per week in child support. … Continue reading

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On Father’s Day, the importance of being a father

The role of fathers in the American family is changing. Fathers who live with their children are spending more time with them and taking part in a wider range of activities, according to a recent Pew Research Center analysis. Almost … Continue reading

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Changes in motherhood and youth

Every Mother’s Day, I gave my mom a gift—the potholders I wove on the loom myself or the ashtray with my picture on the bottom that I made at school. I would hide the present in my closet because my … Continue reading

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Interoperable computer systems will mean better customer service

Technology has the power to help break down silos between state health and human services programs and improve customer service. The promise of interoperable computer systems is that families will not have to go through multiple applications, interviews and appointments … Continue reading

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Is there more we can do to help moms?

March is National Women’s History Month and a good time to consider how women—and, more specifically, moms—are faring in today’s economy. First, the good news: we are seeing an upward trend nationally in the number of newly hired employees for … Continue reading

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New Ways to e-Communicate—Are they Right for You?

No matter where we work, we depend on email. And more and more, we depend on newer forms of electronic communication, too. On many government websites, we find buttons that connect us with new media and social media websites. We … Continue reading

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