Author Archives: The Federal Office of Child Support Enforcement

Is there more we can do to help moms?

March is National Women’s History Month and a good time to consider how women—and, more specifically, moms—are faring in today’s economy. First, the good news: we are seeing an upward trend nationally in the number of newly hired employees for … Continue reading

categories Child Support tags , , Comment 9 Comments

New Ways to e-Communicate—Are they Right for You?

No matter where we work, we depend on email. And more and more, we depend on newer forms of electronic communication, too. On many government websites, we find buttons that connect us with new media and social media websites. We … Continue reading

categories Child Support tags Comment 2 Comments

Our Program’s Turning Point in Technology

The child support program has a deep culture of innovation and investment in technology.  Technology makes it possible to locate parents and enforce support for 17.5 million children. Technology also can help us identify effective enforcement strategies, intervene early when payments … Continue reading

categories Child Support tags Comment Leave a comment

Welcoming Back Parents in the Military

Over the past decade, the child support program has come to view both parents as its customers. We can’t do right by children unless we extend a helping hand to those mothers and fathers who need it. This is particularly … Continue reading

categories Child Support tags , Comment Leave a comment

Our Growing Tribal Child Support Programs

The number of tribal child support programs is growing—and many children are thriving as a result. Today, 42 tribes operate comprehensive programs and another 10 tribes manage start-up programs on their way to becoming comprehensive. Other tribes have expressed an … Continue reading

categories Child Support tags , Comment Leave a comment

Helping Domestic Violence Survivors Pursue Child Support Safely and Confidentially

Economic dependence is one of the main reasons that women remain with or return to an abusive partner. The research says that more than 90 percent of custodial mothers who face the risk of domestic violence want and need to … Continue reading

categories Child Support tags Comment 4 Comments

‘Family-Centered Services’ Means Good Customer Service

Part of the meaning of “family-centered services” is providing good customer service. It means developing the habit of seeing yourself and your office through the eyes of the parents who interact with you, and reorganizing your work to become more … Continue reading

categories Child Support tags Comment 6 Comments

State Services Portal – A Giant Step for Our Electronic Communications

The many systems that connect caseworkers around the country have become very important to the child support program. Child support professionals are able to help families get child support payments more quickly, and families are then better able to help … Continue reading

categories Child Support tags , Comment 1 Comment

Improving Our Outreach to Hispanic and Latino Parents

The United States population is becoming more diverse. The U.S. Census Bureau estimates that by 2050, Hispanics and Latinos will constitute 30 percent of the U.S. population, up from 16.3 percent in 2010. We know that the composition of the … Continue reading

categories Child Support tags , , Comment 1 Comment

Spreading the Message on Our Commitment to Fatherhood

The child support program is one of the few government programs that systematically reach men, and the only one to do so in their roles as fathers. Because the program serves so many children—a quarter of all children and half … Continue reading

categories Child Support tags , Comment 3 Comments