Tag Archives: Family-Centered Services

Changes in motherhood and youth

Every Mother’s Day, I gave my mom a gift—the potholders I wove on the loom myself or the ashtray with my picture on the bottom that I made at school. I would hide the present in my closet because my … Continue reading

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‘Family-Centered Services’ Means Good Customer Service

Part of the meaning of “family-centered services” is providing good customer service. It means developing the habit of seeing yourself and your office through the eyes of the parents who interact with you, and reorganizing your work to become more … Continue reading

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