If your employer withholds child support payments from your pay and sends it to the State Disbursement Unit (SDU), your employer should continue to send these payments to the SDU as usual. The SDUs in Alabama, Louisiana, Mississippi and Texas are open for business and successfully receiving payments from employers. The SDUs are forwarding child support payments to areas where there is mail delivery.

If your employer sends funds directly to the custodial parent, information on mail delivery in the affected areas is available on the USPS Service website at http://www.usps.com/communications/news/serviceupdates.htm. The site provides daily updates on delivery status for the various classifications of mail.

In either case, if the family receiving the child support has been displaced, they may wish to notify the USPS by filing a change-of-address form. Customers can change their address by:

• calling 1-800-ASK-USPS (1-800-275-8777); or
• visiting the USPS web site at https://moversguide.usps.com/; or
• going to any post office to complete a change-of-address form.

If you have questions, you can contact the affected states at:

• Alabama - Child Support Hurricane Hotline at 1-800-951-1274 or e-mail childsupportstorm@dhr.state.al.us
• Louisiana - The Louisiana Customer Service Center at 1-800-256-4650 or 1-225-922-8100 or e-mail lacsc@dss.state.la.us.
• Mississippi - Child Support Hurricane Hotline at 1-866-388-2836 or e-mail poluade@mdhs.state.ms.us
• Texas - 1-800-252-8014

The child support agencies are asking displaced families to let them know their new locations. They can do that through the above contacts as well.