| Alabama |
Gloria Liggins, Tier Technologies, Inc., inbound payments
Phone: (866) 252-4453, ext. 202
Fax: (334) 270-3382
Email: gloria.johnson@dhr.alabama.gov
Kaye Davis, Supervisor, AL Central Registry, outbound payments
Phone: (334) 242-1081
Fax: (334) 242-0606
Email: kaye.davis@dhr.alabama.gov
Madhusudhana Pusarla
Phone: (334) 353-0027
Email: madhusudhana.pusarla@dhr.alabama.gov
Alabama Child Support Payment Center
P.O. Box 241301
Montgomery, AL 36124 |
receiving and sending |
No |
|
| Alaska |
Brandi Reischman
Phone: (907) 269-6750
Fax: (907) 787-3189
Email: brandi.reischman@alaska.gov
Dept. of Revenue/Child Support Enforcement Division
550 W. 7th Avenue, Suite 310
Anchorage, AK 99501-6699 |
receiving and sending |
No |
|
| Arizona |
Andy Wangrycht, SDU Manager
Phone: (602) 771-8395
Email: awangrycht@azdes.gov
Mark Killinger, Technical Liaison
Phone: (602) 322-8682
Email: mkillinger@azdes.gov
AZ Support Payment Clearinghouse (payments only)
P.O. Box 52107
Phoenix, AZ 85072
AZ Support Payment Clearinghouse (correspondence only)
P.O. Box 40458
Phoenix, AZ 85067
|
receiving and sending |
No |
|
| Arkansas |
Ruth Ann Jefferies, Manager, State Disbursement Unit
Phone: (501) 683-7915
Email: ruthann.jefferies@ocse.state.ar.us
Lisa Phillips, Employer Relations EFT Specialist
Phone: (501) 683-0273
Email: Employer.relations@ocse.state.ar.us
Glenda Grigsby, Outbound EFT contact
Phone: (501) 324-8534
Email: glenda.grigsby@ocse.state.ar.us
AR OCSE Clearinghouse, State Disbursement Unit
P.O. Box 8128
Little Rock, AR 72203
|
receiving and sending |
No |
Web-based payment service:
OCSE WebPay (fee to employers)
(800) 216-0224 or (501) 683-7954
Email: employer.relations@ocse.state.ar.us
(for all employers’ issues)
www.childsupport.arkansas.gov
|
| California |
Employer EFT Help Desk: (866) 325-1010
Email: casdu-electronichelpdesk@firstdata.com
Website: www.casdu.com
Rick Barto, Interstate EFT Implementation Coordination
Phone: (916) 845-7547
Email: rick.barto@ftb.ca.gov
Sean Winker, SDU Service Provider Contact
Phone: (916) 576-8847
Email: Sean.winker@bankofamerica.com
California State Disbursement Unit
P.O. Box 989067
West Sacramento, CA 95798-9067
|
receiving and sending pending case reconciliation
|
Yes. Employers who pay their taxes electronically are required to remit their child support payments electronically. |
Web-based payment service (free for employers and non-custodial parents):
CA SDU EFT Help Desk
(866) 325-1010 (toll-free)
Email:
Casdu-electronichelpdesk@firstdata.com
www.casdu.com
Credit card payments accepted. |
| Colorado |
Bilinda McKay-Johnson, FSR Program Manager
Phone: (303) 866-4555
Fax: (303) 866-4377
Email: bilinda.mckayjohnson@state.co.us
Employer Services Unit:
Phone: (800) 696-1468
Email: cse.employer.outreach@state.co.us
Family Support Registry
P.O. Box 2171
Denver, CO 80201-2171 |
receiving and sending |
No |
|
| Connecticut |
Valerie Coulom, EFT Manager
Phone: (860) 787-3020
Email: valerie.coulom@smimail.net
John L. (Jack) Dwyer, EFT Coordinator
Phone: (860) 424-5262
Fax: (860) 951-2996
Email: jack.dwyer@ct.gov
Johanna Dolge, Public Assistance Consultant
Phone: (860) 424-5272
Email: johanna.dolge@ct.gov
CT Department of Social Services, 10th floor
25 Sigourney Street
Hartford, CT 06106-5033
Email: eftmanager@ctchildsupport.com
|
receiving and sending |
No |
Accepts credit card payments from non-custodial parents only |
| Delaware |
Leslie Woods, Social Services Administrator
Phone: (302) 395-6523
Fax: (302) 395-6734
Email: dhss_dcse_eft@state.de.us
Delaware Division of Child Support Enforcement
P.O. Box 15012
Wilmington, DE 19850
Delaware’s Automated Assistance Line/Customer Service
Unit for custodial and non-custodial parents:
Phone:(302) 577-7171 |
receiving and sending |
No |
|
| District of Columbia |
Richard Cooper, SDU Manager
Phone: (202) 202-724-2001
Fax: (202) 724-3710
Email: richard.cooper@dc.gov
Darnell Thomas, Employer Outreach Coordinator (SMI)
Phone: 1-866-470-1469, ext.102
Email: dceftmanager@smimail.net
Herbert Jeter, Audit & Program Management Supervisor
Phone: (202) 724-2131
Email: herb.jeter@dc.gov
District of Columbia Child Support Clearinghouse
P.O. Box 37789
Washington, DC 20013-7789 |
receiving and sending |
No |
Web-based payment service for non-custodial parents only:
https://dc.smartchildsupport.com/
No credit cards accepted
|
| Florida |
Trina Richardson, SDU Project Director
Phone: (850) 205-8258
Email: trina.richardson@acs-inc.com
Tracy Douglas, ACS, Marketing Manager
Phone: (850) 205-8227
Fax: (850) 580-7569
Email: tracy.douglas@acs-inc.com
Joy Aldridge, DOR, SDU Operations Manager
Phone: (850) 413-7234
Fax: (850) 488-6700
Email: aldridgj@dor.state.fl.us
Vickie Morrell, Ancillary Manager
Phone: (850) 205-8226
Fax: (850) 580-7569
Email: Vickie.morrell@acs-inc.com
Florida Department of Revenue/CSE
P. O. Box 8030
Tallahassee, FL 32314-8030
Phone: 1-800-622-5437 (toll-free)
(IV-D agency correspondence only)
|
receiving and sending |
Yes. Employers in FL with 10 or more employers or who pay $30,000 or more in state taxes annual must remit their child support payments electronically. See www.TrackEFT.com,
for information on the steps to take to remit child support pay-
ments electronically to the Florida State Disbursement Unit.
For returning inter-state payments:
DOR/CSE
Attention: Lyn Heath
P.O. Box 8030
Tallahassee, FL 32314-8030
|
Web-based payment services:
ExpertPay (free to employers)
(800) 403-0879
Email: customer.service@expertpay.com
www.expertpay.com
And MyFloridaCounty (fee charged to employers)
(877) 326-8689
Email: webmaster@myfloridacounty.com
www.myfloridacounty.com
Free software offered to employers for e-payments
Credit card payments accepted from non-custodial parents
Custodial or non-custodial parents calling for payment information:
FLSDU customer service (877) 769-0251
Custodial or non-custodial parents calling about enforcement:
(800) 622-5437 (IV-D agency)
Employers needing to verify payments or to
check payments posted:
FLSDU Employer Line (888) 883-0743
Employers calling for EFT refund checks call:
FLSDU Refund Check Line (877) 388-0420
|
| Georgia |
Jo Ann Johnson, GA EFT/EDI Coordinator
Phone: (866) 836-6434, ext. 4407
Email: gaeftmanager@smimail.net
Tabaitha Tallent, GA Outgoing EFT/Employer Outreach
Phone: (770) 834-0831, ext. 4421
Email: tatallent@dhr.state.ga.us
Jimmy Pulliam, Information Technology (Systems)
Email: jpulliam@dhr.state.ga.us
Georgia Family Registry
20th Floor, 2 Peachtree Street
Atlanta, GA 30303 (for correspondence)
or
Family Support Registry
P.O. Box 1800
Carrollton, GA 30112-1800 (for employers)
Family Support Registry
P.O. Box 1700
Carrollton, GA 30112-1700 (for interstate payments)
Family Support Registry
P.O. Box 1600
Carrollton, GA 30112-1600 (for direct payers) |
receiving and sending |
No |
|
| Guam |
Yolanda A. Salalila, Supervisor
Guam State Disbursement Unit
Phone: (671) 475-3324, ext. 669
Fax: (671) 477-2159
Email: Yolanda.salalila@guamcse.net
Balaji Chandran, Saber Corporation (vendor)
c/o Office of the Attorney General
Child Support Enforcement Division
Phone: (671) 477-3282
Email: cbalaji@sabercorp.com
Guam State Disbursement Unit
Office of the Attorney General
Child Support Enforcement Division
287 West O’Brien Drive
Hagatna, GU 96910
Phone: (671) 475-3324, ext. 613
www.guamcse.net
|
receiving only |
No |
|
| Hawaii |
Corinne Yoneda, Accountant /EFT Coordinator
Phone: (808) 692-7013
Email: Corinne.A.Yoneda@hawaii.gov
Child Support Enforcement Agency
601 Kamokila Boulevard, Suite 207
Kapolei, HI 96707
Fax: (808) 692-7134 |
receiving and sending |
No |
|
| Idaho |
| Send all inquiries to IDEFT@dhw.idaho.gov
www.childsupport.idaho.gov
Phone: (800) 356-9868 or 334-2479 in the Boise area
Fax: (208) 332-7229
Beverly Lindsay, IT Manager
Phone: (208) 334-4976
Email: LindsayB@dhw.idaho.gov
Nelio DeCastro, EFT Technical Analyst
Phone: (208) 332-7219
Email: decastrn@dhw.idaho.gov
Vicki Barnes, Program Specialist
Phone: (208) 334-5741
Email: barnesV@dhw.idaho.gov
Llana Yetsko, Automated Program Systems Specialist
Phone: (208) 334-6654
Email: YetskoL@dhw.idaho.gov
Kandace Yearsley, Program Manager
Email: yearslek@dhw.idaho.gov
Address for payments and refunds:
Idaho Child Support Receipting
P.O. Box 70008
Boise, ID 83707-0108
|
receiving and sending |
No |
Web-based payment service:
For non-custodial and custodial parents only:
Pay Child Support Online (Vendor is Access Idaho.)
(800) 356-9868 or 334-2479 in the Boise area
Email: IDEFT@dhw.idaho.gov
www.childsupport.idaho.gov
Fax: (208) 332-7229
Credit card payments only ($7 fee)
|
| Illinois |
Christine Towles
Phone: (630) 221-2329
Email: christine.towles@illinois.gov
Kevin Warren, Operations Manager
Phone: (630) 221-2308
Email: Kevin.warren@acs-inc.com
Illinois State Disbursement Unit
335 East Geneva Road
Carol Stream, IL 60188
Patty D’Andrea, EFT/EDI Outreach Coordinator
Phone: (630) 221-2309
Email: patty.d’andrea@acs-inc.com
Phone: (888) 704-0683 (general, toll-free, outreach number)
Employers' questions: (877) 664-5738
|
receiving and sending |
Yes. Employers with 250 or more employees or fewer than 250 employees and paying on 10 or more child support orders must remit their payments electronically. |
Web-based payment service:
ExpertPay (free to employers)
(800) 403-0879
Email: customer.service@expertpay.com
www.expertpay.com
free software offered to employers for e-payments |
| Indiana |
Mary Francis, EFT/Website Supervisor
Electronic Funds Transfer & Employer Maintenance Unit
Indiana State Child Support Bureau
The Department of Child Services
Phone: (317) 232-0327 or 1-(800)-292-0403
Fax: (317) 234-2618
Email: mary.francis@dcs.in.gov
Peggy Boggs, Financial Manager
Phone: (317) 232-3450
Email: pboggs@fssa.state.in.us
Sai Raj, Technical Support
Email: sraj@fssa.state.in.us
Thelzeda Moore, Manager, Community Outreach
Phone: (317) 232-4874
Email: tmoore@fssa.state.in.us
Indiana State Central Collection Unit
MS11, Room W-361
402 W. Washington Street
Indianapolis, IN 46204
Fax: (317) 233-2655
|
receiving and sending |
Yes. Employers in IN with 50 or more employees and more than one employee with an income-withholding order. There is a fine of $25.00 per occurrence for non-compliance. |
Web-based payment service:
IN Child Support Payment System
(free to employers)
(800) 292-0403 |
| Iowa |
Gloria I. Fernandez, Management Analyst/EFT Interstate
Iowa Collections Service Center
Phone: (515) 242-5297
Email: gfernan@dhs.state.ia.us
For correspondence and other questions:
Andrea Storey, Management Analyst
Employers Partnering In Child Support
501 Sycamore, Suite 500
PO Box 7200
Waterloo, Iowa 50704-7200
Email: astorey@dhs.state.ia.us
Phone: (319) 226-7041
Fax: (319) 226-7150
Terri Pollard, Program Planner 3
Bureau of Collections Central Office
Phone: (515) 242-6096
Email: tpollar@dhs.state.ia.us
For payments:
IA Collection Services Center
P.O. Box 9125
Des Moines, Iowa 50306
Fax: (515) 281-6632
|
receiving and sending |
No |
Employer Website: iowachildsupport.gov (no fee to employers)
(877) 274-2580
Email: csrue@dhs.state.ia.us
Fax: (319) 226-7150
www.iowachildsupport.gov
Separate website for non-custodial (NCP) and custodial parents doing business with IA's Collections Services Center:
https://childsupport.dhs.state.ia.us
An NCP may initiate a payment via the website after IA has processed an application and completed a prenote.
|
| Kansas |
Gina Hoffman, Project Director
Phone: (785) 267-7574, ext. 2-7120
Email: gina.a.hoffman@jpmchase.com
Debra Damman, Deputy Director
Phone: (785) 267-7574, ext. 2-7123
Email: debra.x.damman@jpmchase.com
Rita Touma, Project Manager
Phone: (713) 216-6194
Email: rita.k.touma@jpmchase.com
Kati Musson, Exceptions Supervisor
Phone: (785) 267-7574, ext. 2-7165
Email: Katherine.x.spinelli@jpmchase.com
Jeanette Smith, Customer Service Supervisor
Phone: (785) 267-7574, ext. 2-7164
Email: jeanette.x.smith@jpmchase.com
Pamela Underwood, Payment Processing Supervisor
Phone: (785) 267-7574, ext. 2-7124
Email: pamela.g.underwood@jpmchase.com
Phillip Knox, Accounting Manager
Phone: (785) 267-7574, ext. 2-7121
Email: phillip.b.knox@jpmchase.com
Debra Snead, Inbound EFT
Phone (785) 267-7574, ext. 2-7142
Email: debra.k.snead@jpmchase.com
Nicole Arb, Outbound EFT
Phone (785) 267-7574, ext. 2-7132
Email: Nicole.l.arb@jpmchase.com
Sharon Caster, KPC Contract Administrator
Phone: (785) 267-7574, ext. 2002
Email: Sharon.caster@srs.ks.gov
Jamie Corkhill
Email: Jamie.corkhill@srs.ks.gov
Kansas Payment Center
P.O. Box 758599
Topeka, KS 66675-8599
Fax: (785) 266-1809 |
receiving and sending |
No |
|
| Kentucky |
Loretta Dawson, Accounting Branch Manager
Phone: (502) 564-2285, ext. 4443
Email: Loretta.Dawson@ky.gov
Rosemary Grimes
Phone: (502) 564-2285, ext. 4483
Email: Rosemary.grimes@ky.gov
Trisha Johnson
Phone: (502) 564-2285, ext. 4487
Email: Trisha.johnson@ky.gov
Sandra Barnett, Supervisor Central Processing
Phone: (502) 564-2285, ext. 4481
Email: Sandra.Barnett@ky.gov
Kentucky Child Support
P.O. Box 2150
Frankfort, KY 40602-2150 |
receiving and sending |
No |
|
| Louisiana |
Charlene Worley, Services Manager
Phone: (225) 219-7688
Fax: (225) 342-7397
Email: cworley@dss.state.la.us
Denise Witty, Program Specialist 1
Phone: (225) 219-7691
Email: dwitty@dss.state.la.us
Elizabeth Atwell, Project Manager
Phone: (225) 924-5990, ext. 105
Email: Elizabeth.atwell@acs-inc.com
Charlie Bonfanti, Systems Outreach Manager
Phone: (225) 924-5990, ext. 102
Email: charlie.bonfanti@acs-inc.com
Patricia Cason, Program Specialist 2
Phone: (225) 219-7700
Email: Pcason@dss.state.la.us
Louisiana Centralized Collections Unit
5700 Florida Boulevard; 14th Floor
Baton Rouge, LA 70806 |
receiving and sending |
No |
Web-based payment service:
ExpertPay (free to employers and non-custodial parents)
(800) 403-0879
Email: Customer.service@expertpay.com
www.expertpay.com
Credit card payments accepted from non-custodial parents. Fee is a flat rate, $11.75.
|
| Maine |
Mike Hughes
Phone: (207) 287-2916
Fax: (207) 287-6883
Email: mike.hughes@maine.gov
Maine Department of Human Services
Station 11, Whitten Road
Augusta, ME 04333
|
receiving and sending |
No |
|
| Maryland |
Michael Lovelace, Outreach Manager
Phone: (443) 957-2680
Fax: (443) 957-2697
Email: MDSDU.EFT@acs-inc.com
Karen Davidson, Assistant Director, Maryland System Support and Operations
Phone: (410) 238-3530
Email: kdavidso@dhr.state.md.us
Sheryl Parker, Technical Lead
Phone: (410) 238-3531
Email: sparker2@dhr.state.md.us
Rachael A. McRae, EFT Coordinator
Phone: (443) 957-2676
Email: rachael.mcrae@acs-inc.com
Janean Hudson, Data Processing Functional Analyst
Phone: (410) 238-1208
Email: JHudson@dhr.state.md.us
Tom Perry, Senior Developer
Office of Technology for Human Services
Phone: (410) 238-1346
Email: tperry@dhr.state.md.us
DHR, Child Support Enforcement Administration
311 W. Saratoga Street
Baltimore , MD 21201
|
receiving and sending |
No |
Web-based payment service:
ExpertPay (free to employers and non-custodial parents)
(800) 403-0879
Email: Customer.service@expertpay.com
www.expertpay.com
Credit card payments accepted from non-custodial parents. Fee is a flat rate.
|
| Massachusetts |
Michael Grugnale, Contact Manager
Phone: (617) 328-0525
Fax: (617) 328-3249
Email: grugnale@dor.state.ma.us
Marilyn O'Brien, EFT Coordinator
Phone: (617) 471-6877
Email: marilyn.o'brien@acs-inc.com
Bill Seaver, Deputy Director, CSE Finance
Phone: (617) 626-4112
Email: seaver@dor.state.ma.us
MA Department of Revenue/Child Support Enforcement
100 Cambridge Street
Boston, MA 02114-2509
|
receiving and sending |
Yes. Employers with five or more employees who have orders; also employers with a history of irregular or untimely payments or other instances of failure to remit child support payments. |
Web-based payment service:
ExpertPay (free to employers and non-custodial parents)
(800) 403-0879
Email: Customer.service@expertpay.com
www.expertpay.com
Credit cards accepted. Fee is a percent of payment.
|
| Michigan |
David Mork, MiSDU Director
Phone: (517) 334-6560
Email: morkd@michigan.gov
Dawne Cohoon, EFT Manager
Phone: (517) 318-4605
Email: cohoond@michigan.gov
Michigan State Disbursement Unit
P.O. Box 30037
Lansing, MI 48909
Employer Assistance Line: 1-800-817-0805 |
receiving and sending |
No |
Web-based payment service: (free to employers)
www.misdu.com
(800) 817-0805
misduoutreach@michigan.gov |
| Minnesota |
Deb Spanier
Phone: (651) 431-3324
Fax: (651) 431-7469
Email: DHS.MNCSEFT@state.mn.us
Kimberly Monita, Accounting Officer, Senior
Phone: (651) 431-3323
Email: Kimberly.Monita@state.mn.us
Minnesota Child Support Payment Center
P.O. Box 64329
St. Paul, MN 55164 |
receiving and sending |
No |
|
| Mississippi |
Debra Johnson Cockrell, Division Director
Phone: (601) 359-4315
Jacqueline Brackett, Program Administrator
Phone: (601) 359-4375
Email: jbrackett@mdhs.state.ms.us
Katie Maxey
Phone: (601) 359-9880
Sherry Sullivan, Business Analyst
Phone: (601) 359-4616
Email: ssullivan@mdhs.state.ms.us
Beverly Williams, Lead Programmer Analyst
Phone: (601) 359-4615
Email: bwilliams@mdhs.state.ms.us
Joycelyn Woodall, Programmer Analyst
Phone: (601) 359-4629
Central Receipting and Disbursement Unit (CRDU)
750 N. State Street
Jackson, MS 39202
Fax: (601) 359-4565 |
receiving and sending |
No |
|
| Missouri |
Joe LaBella
Phone: (573) 751-3396
Fax: (573) 761-1628
Email: joseph.r.labella@dss.mo.gov
Matt Luadzers, EFT Coordinator
Phone: (888) 761-3665, ext. 4010
Email: fspceft@smipc.net
Terri Hinzpeter, policy
Phone: (573) 522-3730
Email: terri.hinzpeter@dss.mo.gov
Kay Martellaro, debit cards
Phone: (573) 522-1164
Email: kmartellaro@dss.mo.gov
Michael Kivett, Supervisor I, FRS
Phone: (573) 522-1053
Email: Michael.Kivett@dss.mo.gov
Systems & Methods, Inc.
P.O. Box 109006
Jefferson City, MO 65110
Phone: (888) 761-3665
|
receiving and sending |
No |
Web-based payment service: (free for employers and NCPs)
(888) 761-3665
Email: fspceft@smimail.net
https://mo.smartchildsupport.com
|
| Montana |
Sandy Levengood, EFT/EDI Specialist
Phone: (406) 444-2775
Email: slevengood@mt.gov
Sharon Doyle
Phone: (406) 444-3877
Email: sdoyle@mt.gov
Susan Ramsey
Phone: (406) 444-0924
Email: sramsey@mt.gov
Cora Kelley
Phone: (406) 444-0432
Email: ckelley@mt.gov
Patty Cartin
Phone: (406) 444-0557
Email: pcartin@mt.gov
Child Support Enforcement Division
P.O. Box 202943
Helena, MT 59620-2943
Phone: (406) 444-2775 |
receiving and sending |
No |
Web-based payment service for employers and non-custodial parents:
MT Child Support Payments (fee per transaction of up to 25 payments)
(406) 444-2775
Email: slevengood@mt.gov
http://app.mt.gov/csp
Accept credit card payments (fee charged)
|
| Nebraska |
John Kwiatek, Finance Administrator
Phone: (402) 471-7309
Email: john.kwiatek@hhss.ne.gov
Tom Hinds, Primary contact for employers and payroll service providers
Phone: (402) 471-1173
Email: thinds@treasurer.org
LouAnn Larson-Gaston
Phone: (402) 471-7371
Email: louann.larsongaston@hhss.ne.gov
Troy Reiners
Phone: (402) 471-1349
Email: treiners@treasurer.org
Michelle Raphael
Phone: (402) 471-4146
Email: mraphael@treasurer.org
Nebraska Child Support Payment Center
P.O. Box 83306
Lincoln, NE 68501-3306 |
receiving and sending |
Yes. Effective 8/1/08,
employers in Nebraska with 50 or more employees and who are paying on at least one order are required to remit child support payments electronically.
|
Web-based payment service:
NE Child Support Payment Center (free for employers)
(877) 631-9973
www.nebraskachildsupport.com |
| Nevada |
Mike Worman, Management Analyst I (EFT Coordinator)
Phone: (775) 684-0684
Email: mworman@dwss.nv.gov
Sandi Bailey, Management Analyst III
Phone: (775) 684-0687
Email: sbailey@dwss.nv.gov
State of Nevada
Division Welfare and Supportive Services
State Collection and Distribution Unit (SCaDU)
1470 E. College Parkway
Carson City, NV 89706 |
receiving and sending |
No |
|
| New Hampshire |
Michael Lovely, Office of Finance
Phone: (603) 271-4219
Fax: (603) 271-2896
Email: mlovely@dhhs.state.nh.us
Thomas Pryor, Division of Child Support Services
Phone: (603) 271-4701
Fax: (603) 271-4787
Email: tpryor@dhhs.state.nh.us
Thomas Massa, EFT Coordinator
Phone: (603) 644-1183
Email: thomas.massa@acs-inc.com
Michael Mynsberge
Phone: (603) 644-1183
Email: michael.mynsberge@acs-inc.com
DHHS
129 Pleasant Street
Concord, NH 03301 |
receiving and sending |
No |
Web-based payment service:
ExpertPay (free to employers)
(800) 403-0879
Email: customer.service@expertpay.com
www.expertpay.com
free software offered to employers for e-payments |
| New Jersey |
David Morris, Project Manager
Phone: (609) 570-4263
Email: David.morris@acs-inc.com
Rachael A. McRae, EFT Coordinator
Phone: (609) 570-4256
E-mail: rachael.mcrae@acs-inc.com
Nadia Smirnova, Senior Financial Analyst
Phone: (609) 570-4266
Email: Nadia.Smirnova@acs-inc.com
|
receiving and sending |
No |
|
| New Mexico |
Joseph Anaya, SDU Supervisor
Phone: (505) 476-3917
Email: Joseph.Anaya@state.nm.us
Adam Medina, EFT Coordinator
Phone: (505) 476-3922
Email: Adam.Medina@state.nm.us
Jason Romero
Phone: (505) 827-6205
Email: jason.romero@state.nm.us
NM State Disbursement Unit
P.O. Box 25110
Santa Fe, NM 87504-2348 |
receiving and sending |
No |
An employer may set up a recurring automatic withdrawal for child support payments on NM's web site:
https://elink.hsd.state.nm.us/elink/Default.aspx |
| New York |
Barbara Ruggirello, SDU Project Director
NYS Division of Child Support Enforcement
Phone: (518) 473-0574
Email: barbara.ruggirello@otda.state.ny.us
Val Lamaestra, SDU Operations Manager
Phone: (518) 452-9814, ext. 3100
Email: val.lamaestra@acs-inc.com
Bob Madan, SDU Deputy Project Manager
Phone: (518) 452-9814
Email: Bob.madan@acs-inc.com
Cheryl Danker, SDU Electronic Payment Processing Manager
Phone: (518) 452-9814, ext. 3046
Email: Cheryl.danker@acs-inc.com
NYS Child Support Processing Center
P.O. Box 15363
Albany, NY 12212-5363
Phone: 1-888-208-4485 (Processing Center)
Fax: (518) 452-6340 |
receiving and sending |
No |
Web-based payment service:
ExpertPay (free to employers)
(800) 403-0879
Email: customer.service@expertpay.com
www.expertpay.com |
| North Carolina |
David Steele, Manager, Centralized Collections
Phone: (919) 715-9597
Email: david.steele@ncmail.net
Nancy Hicks, EFT Coordinator
Phone: (919) 255-3823
Email: nancy.hicks@ncmail.net
Jennifer Creech, EFT Coordinator
Phone: (919) 255-3926
Email: Jennifer.creech@ncmail.net
Bobbie Wilkerson, EFT/EDI Outreach Coordinator
Phone: (877) 280-3675, ext. 237
Email: nceftmanager@smipc.net
Daisie Blue, Manager, System Support
Phone: (919) 255-3896
Email: daisie.blue@ncmail.net
Carolyn Perry
Phone: (919) 255-3703
Email: carolyn.perry@ncmail.net
Ralph Leggett, direct deposit and debit card transactions
Phone: (919) 255-3906
Email: ralph.leggett@ncmail.net
North Carolina Child Support Enforcement
PO Box 19807
Raleigh, NC 27619
Fax: (919) 212-4169 |
receiving and sending |
No |
Web-based payment service for employers and non-custodial parents (NCPs): NCPs pay $5 to use credit or debit card. (Vendor is SMI.)
www.ncosc.net/EPP/SunTrust.html
|
| North Dakota |
Jade L. Cork, FACSES Support Specialist
Phone: (701) 328-7515
Email: socorj@nd.gov
Amy Lorge, FACSES Support Specialist
Phone: (701) 328-7512
Email: solora@nd.gov
ND Child Support Office
P.O. Box 7190
Bismarck, ND 58507-7190
Fax: (701) 328-6575 |
receiving and sending |
No |
Web-based payment service:
Employer EFT (free to employers)
Email: soeft@nd.gov
http://www.state.nd.us/humanservices/services/
childsupport/efthomepage.html
or
(800) 251-8685 #2
(701) 328-7515 (for out-of-state employers)
www.childsupportnd.com |
| Ohio |
Joyce Ellinwood, SDU Program Administrator
Phone: (614) 682-2049
Fax: (614) 895-2094
Email: ellinj@odjfs.state.oh.us
Brian Leonard, Marketing Manager, EFT Coordinator
Phone: (614) 682-2061
Email: brian.leonard@acs-inc.com
Dawna Dailey, Administrative Assistant
Phone: (614) 682-2058
Email: dailed@odjfs.state.oh.us
Ohio CSPC
P.O. Box 182497
Columbus, OH 43218-2497
Phone: 1-888-965-2676 (CSPC Customer Support)
|
receiving and sending |
No |
Web-based payment service:
ExpertPay (free to employers)
(800) 403-0879 (outside Ohio)
(888) 965-2676 (within Ohio)
Email: customer.service@expertpay.com
www.expertpay.com
free software offered to employers for e-payments |
| Oklahoma |
Tina Parsons, General Manager for the SDU
Phone: (405) 600-0014
Email: tina.parsons@okdhs.org
Grant Neel, Network Systems Administrator, SDU
Phone: (405) 600-0014
Email: grant.neel@okdhs.org
Jim Hutchinson, Systems Administrator, OKDHS
Phone: (405) 522-0022
Email: jim.hutchinson@okdhs.org
Elizabeth Wilson, Policy Attorney, OKDHS
Phone: (405) 522-2780
Email: elizabeth.wilson@okdhs.org
Lawrence Kelly, Systems Unit, OKDHS
Phone: (405) 522-4842
Email: lawrence.kelly@okdhs.org
OK Department of Human Services
Child Support Enforcement Division
P.O. Box 53552
Oklahoma City, OK 73152
Fax: (405) 600-0018 or (405) 522-2753
Employer Help Desk: (866) 553-2368 (toll-free) |
receiving and sending |
No |
Web-based payment service:
(for employers and non-custodial parents)
Email: okdhs-paycs.com
Vendor is Data Image Systems, an IKON Company.
Credit and debit card payments accepted from non-custodial parents at no cost. |
| Oregon |
Violet Hendricks
Phone: (503) 373-7455, ext. 22249
Email: violet.hendricks@doj.state.or.us
Edward Spencer, System Analyst
Phone: (503) 373-7455, ext. 22258
Email: Edward.j.spencer@doj.state.or.us
Gabe Silva, EFT Specialist
Phone: (503) 986-2423
Email: Gabriel.j.Silva@doj.state.or.us
Davina Coulson, EFT Specialist
Phone: (503) 986-2558
Email: Davina.Coulson@doj.state.or.us
Division of Child Support
Employer Services Central Unit
1495 Edgewater St, NW
Salem, OR 97304
(866) 907-2857
|
receiving and sending |
Effective 4/1/07:
Employers in OR with five or more em-ployees and who have received one or more orders; employers with fewer than five employees but have received orders against more than one employee; employers required to pay taxes electronically; or em- ployers who have failed to withhold or pay correctly and timely, according to law, are required to remit their child support payments electronically.
|
Web-based payment service:
CSPay (free to employers)
(866) 907-2857
www.dcs.state.or.us
Employer Services Central Unit:
(866) 907-2857
EFTHelp@doj.state.or.us for the help desk
www.dcs.state.or.us/employers for the state child support office’s web site
|
| Pennsylvania |
Lisa York, DACSES
Phone: (717) 705-5340
Fax: (717) 787-9706
lisayork@pacses.com
Tammy Barrick, DACSES Financial Unit Supervisor
Phone: (717) 705-5144
Fax: (717) 787-9706
Email: tammybarrick@pacses.com
Danielle Rine, SDU Contact
Phone: (717) 930-1155
Email: Danielle.rine@acs-inc.com
Teri Zeigler, Deputy Project Manager
Phone: (717) 930-1159
Email: teri.zeigler@acs-inc.com
PA Department of Public Welfare - DACSES
1303 N. Seventh Street
Harrisburg, PA 17102
|
receiving and sending |
Yes. Employers with least 15 employees and at least two employees with income-withholding orders; or employers who have presented more than two checks returned for insufficient funds; there is a monetary sanction for failure to comply. Effective 9/6/06. |
Web-based payment service:
ExpertPay, (free to employers)
(800) 403-0879
Email: customer.service@expertpay.com
www.expertpay.com
free software offered to employers for e-payments
For information on PA’s new EFT requirement,
Call PA-SCDU Customer Service: (877) 676-9580 or
Email: pa-childsupp-2.fc-sls@acs-inc.com
|
| Puerto Rico |
Lizette Serrano-Pabon, Assistant Deputy Administrator
Case Management Area
Phone: (787) 767-1500, ext. 2772
Fax: (787) 767-1852
Email: Lserrano@asume.gobierno.pr
Administracion para el Sustento de Menores (ASUME)
Area de Manejo de Casos
P.O. Box 70376
San Juan, PR 00936-8376
Banco Popular, ACH-EDI Processing (638)
P.O. Box 362708
San Juan, PR 00936-2708 |
receiving and sending |
No |
|
| Rhode Island |
Cathleen Collins, Chief Human Services Policy & Systems Specialist
Phone: (401) 458-4403
Fax: (401) 222-2491
Email: ccollins@cse.state.ri
Sharon Papa Rowe, Senior Human Services Policy & Systems Specialist
Phone: (401) 458-4422
Email: paparowe@cse.state.ri.us
RI Department of Human Services
Office of Child Support Services
77 Dorrance Street
Providence, RI 02903
Rhode Island Child Support Information: (401) 458-4400
|
receiving and sending |
No |
|
| South Carolina |
Jim Dingeldine, Information Resource Consultant
Phone: (803) 454-7118
Fax: (803) 454-7197
Email: jdingeldine@cfssc.org
SC CFS Project
1628 Browning Business Center, Suite 100
Columbia, SC 29210
|
not receiving, not sending |
No |
|
| South Carolina (Spartanburg County) |
Betty Donald
Phone: (864) 596-3947
Fax: (864) 596-3898
Email: bdonald@spartanburgcounty.org
Spartanburg Clerk of Court's Office
180 Magnolia Street
Spartanburg, SC 29306
or
P.O. Box 3483
Spartanburg, SC 29304-3483
|
receiving, not sending [translation services by Palmetto Bank] |
No |
|
| South Dakota |
Michelle Wilson, Senior Claims Clerk
Phone: (605) 773-6837
Email: MichelleR.Wilson@state.sd.us
Bonnie Wiehoff, Accountant
Phone: (605) 773-5181
Email: Bonnie.Wiehoff@state.sd.us
Rocco Konop
Phone: (605) 773-7236
Email: rocco.konop@state.sd.us
Division of Child Support (DCS)
700 Governors Drive
Pierre, SD 57501
Fax: (605) 773-7295 |
receiving and sending |
No |
|
| Tennessee |
Richard Paige (outgoing interstate)
Phone: (615) 313-5348
Fax: (615) 532-2713
Email: richard.paige@state.tn.us
Beverly Houseal (incoming from employers and states)
Phone: (615) 889-8711, ext. 106
Fax: (615) 889-8792
Email: bhouseal@tier.com
Jay Butler (incoming from employers and other states)
Phone: (615) 889-8711, ext. 107
Fax: (615) 889-8792
Email: jbutler@tier.com
Department of Human Resources
400 Deaderick Street, 6th floor
Nashville, TN 37248
Email: TNChildSupportEFT@Tier.com |
receiving and sending |
No |
Web-based payment service:
Tennessee Online Child support Payment System
(free to employers and non-custodial parents)
(800) 838-6911
http://www.tennessee.gov/
humanserv/cs/cs_main.htm
Credit card payments accepted with $3.75 convenience
|
| Texas |
William Irby, Manager, Payment Operations Contracts,
Office of the Attorney General (A.G.)
Phone: (512) 460-6915
Email: william.irby@cs.oag.state.tx.us
Connie Klatt, EFT Operations Coordinator
Office of the A.G.
Phone: (512) 460-6479
Email: connie.klatt@cs.oag.state.tx.us
Sue Hall, EFT Operations Coordinator
Office of the A.G.
Phone: (512) 460-6299
Email: sue.hall@cs.oag.state.tx.us
Lynn M.B. McMahon, SDU Operations Manager
Phone: (210) 334-6671
Email: lynn.mb.mcmahon@acs-inc.com
Steve Oberle, SDU EFT Coordinator
Phone: (210) 334-6504
Email: steven.oberle@acs-inc.com
Melissa Angelica, EFT Outreach
Phone: (877) 474-4463 ext. 6537
Email: Melissa.Angelica@acs-inc.com
Maria S. Garza, EFT Team Lead
Phone: (210) 334-6552
Email: maria.garza@acs-inc.com
TX State Disbursement Unit, EFT Employers
Attorney General of Texas Child Support - MC 036
P.O. Box 12017
Austin, TX 78711-2017
Phone: 1-800-850-6442, option 2 or
1-800-252-8014, option 2
Fax: (210) 924-4104 (TxCSDU)
Email: txcsdu-eft.fc-acs@acs-inc.com (general) |
receiving and sending |
No |
Web-based payment service:
ExpertPay (free to employers)
(800) 403-0879
www.expertpay.com
Email: customer.service@expertpay.com
free software offered to employers for e-payments |
| Utah |
Ginny Geary, EFT Coordinator
Phone: (801) 536-8333
Fax: (801) 536-8510
Email: orsempagency@utah.gov
Georgia Wood
Email:gwood@utah.gov
Diane McCarty
Email: dmccarty@utah.gov
Arlene Call
Email: acall@utah.gov
Recovery Services
P.O. Box 45011
St. Lake City, UT 84145-0011 |
receiving and sending |
No |
|
| Vermont |
Melanie Smit, Supervisor, Employer Services Unit
Phone: (802) 241-2776
Email: Melanie.Smit@ahs.state.vt.us
Carol Martin
Phone: (802) 241-1295
Email: Carol.Martin@ahs.state.vt.us
Michael Robie
Phone: (802) 241-2857
Email: Michael.Robie@ahs.state.vt.us
State Disbursement Unit
103 South Main Street
Waterbury, VT 05671-1901 |
receiving and sending |
No |
|
| Virgin Islands |
Sonia J. Thompson, Computer Manager
Email: sthompson@pcsd.gov.vi or sjthompsonvi@hotmail.com
Nisky Center
2nd floor, Suite 500
St. Thomas, Virgin Islands 00802 |
receiving and sending |
No |
|
| Virginia |
Cheryl Parker, EFT/EDI Manager
Phone: (804) 726-7277
Email: cheryl.parker@dss.virginia.gov
Octavia Abney, EFT Supervisor of Outgoing Payments
Phone: (804) 726-7201
Email: Octavia.abney@dss.virginia.gov
VA Child Support Enforcement
7 North 8th Street
Richmond, VA 23219-1849
Fax: (804) 726-7955
|
receiving and sending |
Effective 7/1/07:
Employers with at least 100 employees and payroll processing firms with at least 50 clients shall remit payments by electronic funds transfer.
|
Web-based payment service (free to employers)
Virginia $4Kids
(804) 726-7277 (Vendor is First Data.)
Email: Cheryl.parker@dss.virginia.gov
https://newhirereporting.com/va-newhire (for information)
Credit card payments accepted through Western Union (Code City: VADSS).
Telephone payments accepted.
|
| Washington |
Wendy Cole-Deardorff, EFT/Accounting Services Manager
Phone: (360) 664-5160
Fax: (360) 664-5109
Email: wcoledea@dshs.wa.gov
Steve Tivel, Support Enforcement Officer 4
Phone: (206) 341-7355
Email: stivel@dshs.wa.gov
DSHS/Division of Child Support
712 Pear Street
Olympia, WA 98504
or
P.O. Box 9162
Olympia, WA 98507-9162 |
receiving and sending |
No |
Web-based payment service:
Child Support Internet Payment Service (CSIPS) (free to employers and direct payers)
(800) 468-7422
www.childsupportpayment.dshs.wa.gov
|
| West Virginia |
WV BCSE Employer Relations Unit
Phone: (800) 835-4683 (toll-free)
Phone: (304) 558-1134
Hal M. Pendell, Jr.
Phone: (304) 558-8907
Email: hpendall@wvdhhr.org
Susan Linville, Asst Director of WVBCSE Finance
Phone: (304) 558-8293
Email: susanlinville@wvdhhr.org
Frank Lewis
Phone: (304) 558-1412
Email: franklewis@wvdhhr.org
Jim Williams, Technical Support
Phone: (304) 558-1866
Email: jimwilliams@wvdhhr.org
West Virginia Bureau for Child Support Enforcement
350 Capitol Street
Charleston, WV 25301-3703
Fax: (304) 558-1503 |
receiving and sending |
No |
Web-based payment service:
WV Support Payment Center (vendor is PayConnexion)
(800) 446-5382
https://www.wvdhhr.org/bcseapp
They accept Visa, MasterCard and electronic checks. The system is designed for non-custodial parents as the payers. Direct payers may make a one-time payment or set up recurring payments. $3.00 service fee per transaction. Employers may use it too, but each transaction has to be made separately, and the $3.00 service fee applies to each transaction. Employers who wish to send funds electronically are encouraged to send ACH credit electronic payments.
|
| Wisconsin |
Dave Fehlauer, Marketing Manager, EFT
Incoming from employers and other states
Phone: (414) 615-2422
Fax: (414) 483-7269
Email: dave.fehlauer@acs-inc.com
John Verberkmoes, WI Bureau of Child Support
Outgoing interstate
Phone: (608) 266-2527
Fax: (608) 261-4413
Email: verbejo@dwd.state.wi.us
Wisconsin Support Collections Trust Fund
P.O. Box 07914
Milwaukee, WI 53207-0914 |
receiving and sending |
No |
free software offered to employers for e-payments |
| Wyoming |
Valerie Spencer, Supervisor
Phone: (807) 777-6942
Email: vspenc@state.wy.us
Lynn Kraft, New Employers and Corrections
Phone: (307) 777-6979
Email: lkraft@state.wy.us
Kandi Wilson, New Employers and Corrections
Phone: (307) 777-3398
Email: kwilso2@state.wy.us
Wyoming State Disbursement Unit
Suite C
2617 E. Lincolnway
Cheyenne, WY 82003
or
P.O. Box 1027
Cheyenne, WY 82003-1027
Fax: (307) 777-5301 |
receiving and sending |
No |
|
