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State Contact and Program Information

Puerto Rico

Click on the link below to the specific contact and program information:

State Disbursement Unit (SDU) Contacts
State EFT/EDI Contacts
State Income Withholding Information
State Lump Sum Information

State Medical Support Contacts
State New Hire Reporting Information
State Electronic Interstate Exchange Matrix

STATE DISBURSEMENT UNIT (SDU) CONTACTS		Previous State; Next State
Contact Information		SDU Address
Wilberto Rosario, Supervisor, Collection Unit Phone: 787-767-1500, ext. 2738 or 2719 Email: wrosario@asume.gobierno.pr Lizette Serrano-Pabon, Assistant Deputy Administrator Case Management Area Phone: 787-767-1500, ext. 2772 Fax: 787-767-1852 Email: lserrano@asume.gobierno.pr Angel Ramos-Vicente, Auxiliary Administrator Phone: 787-767-1500, ext. 2754 Email: angelramos@asume.gobierno.pr		Employers: ASUME PO Box 71442 San Juan, PR 00936-8542 Returning Interstate Payments: ASUME PO Box 71420 San Juan, PR 00936-8520
Vendor/E-Payments	The SDU bank is Banco Popular de Puerto Rico (BPPR). Web-based payment service for noncustodial parents: Website: www.gobierno.pr/ASUME/Inicio/ Credit card payments accepted from non-custodial parents.

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STATE EFT/EDI CONTACTS		Previous State; Next State
Contact Information		Address
Lizette Serrano-Pabon, Assistant Deputy Administrator Case Management Area Phone: 787-767-1500, ext. 2772 Fax: 787-767-1852 Email: lserrano@asume.gobierno.pr Roberto Hernandez, EFT contact for employers Phone: 787-767-1500 Fax: 787-767-3882 Email: rhernandez@asume.gobierno.pr		Administración para el Sustento de Menores (ASUME) Area de Manejo de Casos PO Box 70376 San Juan, PR 00936-8376 Banco Popular, ACH-EDI Processing (638) PO Box 362708 San Juan, PR 00936-2708
Readiness Status	Receiving and Sending
Requires Electronic Payments?	No
Web-based Payments?	Web-based payment service for noncustodial parents: Website: http://www.gobierno.pr/ASUME/Inicio/ Credit card payments accepted from noncustodial parents.

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STATE INCOME WITHHOLDING INFORMATION	Previous State; Next State
Contact Information
Mayra Siaca, Auxiliary Administrator Phone: 787-767-1500, ext. 2810 Email: msiaca@asume.gobierno.pr
When to Start Withholding	7 business days after 1st payday
When to Send Payment ("within" the # of days stated, after payday)	7 business days
Mandatory Deductions	Federal, state, city taxes, FICA
Exception to Federal CCPA Limits	None
Allocation of Orders	Prorate
When to Send Termination Notice (of employees with orders only)	30 days after termination
How Long to Retain Order After Employee's Termination	Orders to be kept on file until 30 days after termination
Maximum Admin Fee (optional)	Will be stated on order (up to $1 per payment)
Legislative Cite	8 L.P.R.A. §523

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STATE LUMP SUM INFORMATION		Previous State; Next State
Contact Information		Address
ASUME Phone: 787-767-1500, ext. 2850 Fax: 787-767-3882		ASUME PO Box 70376 San Juan, Puerto Rico 00936-8376
Is there a State definition of Lump Sums?	No, however, Guidelines for Establishment and Modification of Child Support and state law defines income to be considered in arriving at the obligation amount. As such, lump sum payments would be included. For example, lump sum payments associated with lottery winnings, workers compensation settlements, bonus payments, severance payments.
Are Employers required to report lump sums? Cite the State law for lump sums.	Guidelines for Establishment and Modification of Child Support Art.4(15)
What is the threshold amount for lump sum to be reported?
How long must the employer hold the lump sum?
Is the IWO used for lump sums?	No
Are other processes or document(s) used to attach lump sums?	Under special/unusual circumstances, the wage withholding process may be used.
If the lump sum is earnings as defined by the CCPA, does your state limit the withholding to a greater degree than the CCPA limitation?
If the lump sum is not earnings as defined by the CCPA, does your state limit the withholding/ attachment?

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STATE NEW HIRE REPORTING INFORMATION		Previous State; Next State
Contact Information		Address
State New Hire Registry PO Box 191020 San Juan, PR 00919-1020 Phone: 787-754-5353 Fax: 787-765-1313		PO Box 191020 San Juan, PR 00919-1020
Reporting Time Frame (non-magnetic media only)	20 days
Data Elements	W-4 elements, employer's state ID number, date of birth, date of hire, state of hire, salary
Method of Transmission	mail, fax
Reporting of Independent Contractors	No

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STATE MEDICAL SUPPORT CONTACTS		Previous State; Next State
Contact Information		Address
Addo Perez-Valentin Phone: 787-767-1500, ext. 2700 Fax: 787-772-9352 Email: aperez@asume.gobierno.pr
Priority for Withholding	No information available at this time
State Statute on Medical Support
Reasonable Cost Definition

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State Electronic Interstate Exchange Matrix - Puerto Rico

*Legend - Background Color Code*
REC Receiving EFT/EDI Transactions From This State	SEND Sending EFT/EDI Transactions To This State	R/S Receiving And Sending EFT/EDI Transactions To/From This State	SAME Same State - No Exchanges	BLANK Does Not Send Or Receive EFT/EDI Transactions To/From This State

Exchanges with Highlighted States

Alabama [R/S]	Alaska [R/S]	Arizona [R/S]	Arkansas [R/S]	California [R/S]	Colorado [R/S]
Connecticut [R/S]	Delaware [R/S]	Dist. of Columbia [SEND]	Florida [R/S]	Georgia [R/S]	Guam [BLANK]
Hawaii [R/S]	Idaho [R/S]	Illinois [R/S]	Indiana [R/S]	Iowa [R/S]	Kansas [R/S]
Kentucky [R/S]	Louisiana [R/S]	Maine [R/S]	Maryland [R/S]	Massachusetts [R/S]	Michigan [R/S]
Minnesota [R/S]	Mississippi [R/S]	Missouri [R/S]	Montana [R/S]	Nebraska [R/S]	Nevada [R/S]
New Hampshire [R/S]	New Jersey [R/S]	New Mexico [R/S]	New York [R/S]	North Carolina [R/S]	North Dakota [R/S]
Ohio [R/S]	Oklahoma [R/S]	Oregon [R/S]	Pennsylvania [R/S]	Puerto Rico [SAME]	Rhode Island [R/S]
South Carolina [BLANK]	South Dakota [R/S]	Tennessee [R/S]	Texas [SEND]	Utah [R/S]	Vermont [R/S]
Virginia [R/S]	Virgin Islands [BLANK]	Washington [R/S]	West Virginia [R/S]	Wisconsin [R/S]	Wyoming [R/S]

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Last Reviewed: May 2, 2012