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State Contact and Program Information
Puerto Rico
Click on the link below to the specific contact and program information:
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STATE DISBURSEMENT UNIT (SDU) CONTACTS |
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| Contact Information |
Address (For Payments) |
Wilberto Rosario, Supervisor, Collection Unit
Phone: (787) 767-1500, ext. 2738 or 2719
Email: wrosario@asume.gobierno.pr
Silvia Bula-Bula, Auxiliary Administrator
Phone: (787) 767-1500, ext. 2754
Email: sbula@asume.gobierno.pr |
ASUME
P.O. Box 71420 (Interstate payments)
San Juan, PR 00936-8520
P.O. Box 71442 (Employers' payments)
San Juan, PR 00936-8542
Address for Returning Interstate Payments
ASUME
P.O. Box 71420 (Interstate)
San Juan, PR 00936-8520 |
| Vendor/E-Payments |
The SDU bank is Banco Popular de Puerto Rico (BPPR).
Web-based payment service for noncustodial parents:
Website: http://www.gobierno.pr/ASUME/Inicio/
Credit card payments accepted from non-custodial parents
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| STATE EFT/EDI CONTACTS |
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| Contact Information |
Address |
Lizette Serrano-Pabon, Assistant Deputy Administrator
Case Management Area
Phone: (787) 767-1500, ext. 2772
Fax: (787) 767-1852
Email: lserrano@asume.gobierno.pr |
Administración para el Sustento de Menores (ASUME)
Area de Manejo de Casos
P.O. Box 70376
San Juan, PR 00936-8376
Banco Popular, ACH-EDI Processing (638)
P.O. Box 362708
San Juan, PR 00936-2708 |
| Readiness Status |
Receiving and Sending |
| Requires Electronic Payments? |
No |
| Web-based Payments? |
Web-based payment service for noncustodial parents:
Website: http://www.gobierno.pr/ASUME/Inicio/
Credit card payments accepted from non-custodial parents
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| STATE INCOME WITHHOLDING INFORMATION |
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| Contact Information |
Silvia Bula-Bula - Assistant IV-D Director
Phone: (787) 767-1500, ext. 2704
Email: sbula@asume.gobierno.pr
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| When to Start Withholding |
7 business days after 1st payday |
| When to Send Payment ("within" the # of days stated, after payday) |
7 business days |
| Mandatory Deductions |
Federal, State, city taxes, FICA |
| Exception to Federal CCPA Limits |
None |
| Allocation of Orders |
Prorate |
| When to Send Termination Notice (of employees with orders only) |
30 days after termination |
| How Long to Retain Order After Employee's Termination |
Orders to be kept on file until 30 days after termination |
| Maximum Admin Fee (optional) |
Will be stated on order (up to $1 per payment) |
| Legislative Cite |
8 L.P.R.A. §523 |
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| STATE LUMP SUM INFORMATION |
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| Contact Information |
Address |
ASUME
Phone: (787) 767-1500, ext. 2772, 2704 or 2769
Fax: (787) 767-1852 |
ASUME
P.O. Box 70376
San Juan, Puerto Rico 00936-8376 |
| Is there a State definition of Lump Sums? |
No, however, Guidelines for Establishment and Modification of Child Support and state law defines income to be considered in arriving at the obligation amount. As such, lump sum payments would be included. For example, lump sum payments associated with lottery winnings, workers compensation settlements, bonus payments, severance payments. |
| Are Employers required to report lump sums? Cite the State law for lump sums. |
Guidelines for Establishment and Modification of Child Support
Art.4(15) |
| What is the threshold amount for lump sum to be reported? |
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| How long must the employer hold the lump sum? |
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| Is the IWO used for lump sums? |
No. |
| Are other processes or document(s) used to attach lump sums? |
Under special/unusual circumstances, the wage withholding process may be used. |
| Is the CCPA applied to lump sum payments? |
No. |
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| STATE NEW HIRE REPORTING INFORMATION |
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| Contact Information |
Administration for Child Support Enforcement
State New Hire Registry
P.O. Box 70376
San Juan, PR 009368376
Phone: (787) 767-1500
Fax: (787) 767-3882; 765-1313
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| Reporting Time Frame (non-magnetic media only) |
20 days |
| Data Elements |
W-4 elements, employer's State ID number, date of birth, date of hire, State of hire, salary |
| Method of Transmission |
mail, fax |
| Reporting of Independent Contractors |
No |
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| STATE MEDICAL SUPPORT CONTACTS |
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| Contact Information |
Address |
Jamilla Canario Morales
Phone: (787) 767-1500, ext. 2700
Fax: (787) 772-9352
Email: jcanario@asume.gobierno.pr |
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| Priority for Withholding |
No information available at this time. |
| State Statute on Medical Support |
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| Reasonable Cost Definition |
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State Electronic Interstate Exchange Matrix - Puerto Rico
| Legend - Background Color Code |
REC Receiving EFT/EDI Transactions From This State |
SEND Sending EFT/EDI Transactions To This State |
R/S Receiving And Sending EFT/EDI Transactions To/From This State |
SAME
Same State - No Exchanges |
BLANK
Does Not Send Or Receive EFT/EDI Transactions To/From This State |
Exchanges with Highlighted States
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