Eight States Require Electronic Child Support Payments

California, Florida, Illinois, Indiana, Massachusetts, Oregon, Pennsylvania, and Virginia have all passed legislation or regulations requiring employers to remit their child support payments electronically. The criteria for determining whether your company must submit electronic payments vary by State.

California: Employers in California who are required to file State taxes electronically are required to remit their child support payments electronically. The California State Disbursement Unit is fully operational, and employers are encouraged to begin converting paper checks to electronic payments. California offers a web-based payment service for employers and non-custodial parents:

CA SDU Electronic Help Desk
1 (866) 325-1010 (toll-free)
www.casdu.com (Click on "Set up your account")
casdu-electronichelpdesk@firstdatacorp.com

Top of Page

Florida: Employers in Florida with 10 or more employees or who pay $30,000 or more in State taxes annually are required to remit their child support payments electronically. Florida offers two web-based payment services:

ExpertPay (free to employers) 1-800-403-0879 customer.service@expertpay.com www.expertpay.com

OR

www.myfloridacounty.com (fee to employers: $5 per 20 payments) 1-877-326-8689 Email: webmaster@myfloridacounty.com

Top of Page

Illinois: Employers in Illinois with 250 or more employees or fewer than 250 employees but paying on 10 or more orders are required to remit child support payments electronically. Illinois offers a web-based payment service for employers:

ExpertPay (free to employers)
1-800-403-0879
customer.service@expertpay.com
www.expertpay.com

Top of Page

Indiana: Employers in Indiana with more than 50 employees and having more than one employee with an income withholding order are required to remit their child support payments electronically. Indiana also has a non-compliance fine of $25 per employee, per pay period. Indiana offers a web-based payment service for employers:

IN Child Support Payment System (free to employers)
1-317-232-4893
www.mychildsupport.in.gov

Top of Page

Massachusetts: Employers in Massachusetts with five or more employees who have child support orders are required to remit child support payments electronically. Also, employers with a history of irregular or untimely payments or other instances of failure to remit child support payments may be required to remit electronically. Massachusetts offers a web-based payment service for employers:

ExpertPay (free to employers)
1-800-403-0879
customer.service@expertpay.com
www.expertpay.com

Top of Page

Oregon: Employers in Oregon with five or more employees and who have received one or more orders; employers with fewer than five employees but have received orders against more than one employee; employers required to pay taxes electronically; or employers who have failed to withhold or pay correctly and timely, according to law, are required to remit child support payments electronically effective April 1, 2007. Oregon offers a web-based payment service for employers:

CSPay (free to employers)
1-866-907-2857
EFTHelp@doj.state.or.us (CSPay help desk)
www.dcs.state.or.us/employers (Oregon child support office’s web site)

Top of Page

Pennsylvania: Employers in Pennsylvania with 15 or more employees and who are paying on two or more orders are required to remit child support payments electronically. Also, employers with a history of two payments that have been returned for insufficient funds will be required to remit electronically. There is a monetary sanction for failure to comply. Pennsylvania offers a web-based payment service:

ExpertPay (free to employers)
1-800-403-0879
customer.service@expertpay.com
www.expertpay.com

For more information on electronic payments in Pennsylvania:
Call PA-SCDU Customer Service: 1-877-676-9580 or
Email: pa-childsupp-2.fc-sls@acs-inc.com

Top of Page

Virginia: Employers in Virginia with 100 or more employees and payroll processing firms with at least 50 employer clients are required to remit child support payments electronically. This legislation is effective July 1, 2007. Virginia offers a web-based payment service:

Virginia $4Kids
(804) 726-7277 (Vendor is First Data.)
E-mail: cheryl.parker@dss.virginia.gov
https://newhirereporting.com/va-newhire (for information and enrollment forms)
Credit card payments accepted through Western Union (Code City: VADSS).
Telephone payments accepted.

For more information on converting to electronic payments for child support, contact your state Child Support Enforcement agency or Nancy Benner at nancy.benner@acf.hhs.gov or (202) 401-5528. Visit the Federal Office of Child Support Enforcement’s web site at http://www.acf.hhs.gov/programs/cse and click on "Information for Employers."