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Administration for Children and Families US Department of Health and Human Services
The Office of Child Support Enforcement Giving Hope and Support to America's Children

Report on Military and Child Support

DC-9238

September 22, 1992

TO STATE IV-D DIRECTORS

RE: Report on the Military and Child Support

Dear Colleague:

The Inspector General recently did a report on the military and child support. In that report they said that our Military Handbook was not in the hands of the worker. We keep hearing this over and over that material we send out there is in a file cabinet or at the state office, but that front line workers don't have the information.

I went back to see who we had mailed the handbook to and found that we had sent 200 to each state.

I don't really know what to do about this except to suggest that we feel every front line worker should at a minimum have the following publications on their desk: Interstate Referral Guide, Military Handbook, Interstate Remedies and your state's procedures manual.

If you need more of our publications, we will certainly work with you and try to furnish what you need. We will be sending you a disk containing the Interstate Referral Guide in October and you can use that to produce a document for your workers.

If you have any suggestions on how we can get our publications in the workers hands, I would appreciate hearing them. We can't seem to lick this problem.

Sincerely,

Allie Page Matthews

Deputy Director

Office of Child Support

Enforcement