dcl9358.htm

December 01, 1997

DC93-58

TO ALL STATE IV-D DIRECTORS

Dear Colleague:

I am pleased to announce that the Federal Office of Child Support Enforcement's (OCSE) National Training Center is planning to conduct a delivery of the Training of Trainers (TOT) course. The course, newly revised and scheduled for April 25 - 29, 1994 will be conducted at OCSE headquarters in Washington, DC.

The TOT course is built around the 5-D Training Process, a systematic approach for assessing training needs and for designing, developing, delivering, and evaluating training. Improvements to the course include changes made in the topic areas used to illustrate the 5-D Process. These include Paternity Establishment and Medical Support, as contained in the Omnibus Budget Reconciliation Act of 1993, and the IRS Full Collections Process. In addition, the course now features a strengthened evaluation component.

The 5-D Process can be applied to adapt generic prepackaged training to CSE-specific needs; to adapt CSE packages developed at the Federal level to meet needs specific to State programs or local offices; and to design customized in-house training.

TOT training is designed for persons who are responsible for all or most of the following activities:

þconducting training needs assessments and synthesizing the information for purposes of designing course specifications;

þsetting instructional goals and objectives;

þselecting instructional strategies and methods;

þdesigning and producing specific instructional activities and materials;

þconducting multiple course deliveries; and

þevaluating training.

Page 2 - Dear Colleague

The intent is to help State child support enforcement agencies improve their training capabilities in accordance with individual needs. Additional benefits can accrue as a result of TOT training. For example, by sharing training capabilities across local agencies, organizations throughout the CSE Program can increase their know-how to design effective job-oriented training which can measurably improve employee performance.

Final arrangements for this delivery will be made once we know the number of staff who plan to attend. The intensive nature of the TOT curriculum is such that we must limit enrollment to no more than 25 participants. Acceptance, as in the past, will be on a "first-come, first-served" basis, so I urge you to review your needs and respond as quickly as possible.

A Pre-Registration Profile is enclosed for your convenience. Please remind staff who plan to attend the training to complete the form and return it to Phil Sharman at the National Training Center no later than December 20. While there is no charge for this course, travel and related expenses must be borne by participants' child support enforcement (CSE) agencies. These expenses, of course, are eligible for Federal financial participation at the regular 66 percent matching rate.

For further information about TOT or other National Training Center activities please call Phil Sharman at (202) 401-4626 or write to: OCSE, National Training Center, 370 L'Enfant Promenade SW, 4th Floor, Washington, DC 20047.

Sincerely,

Robert C. Harris

Acting Deputy Director

Office of Child Support

Enforcement

Enclosure

cc:CSE Program Managers (ACF Regions I - X)

Regional CSE Training Liaisons

State Training Liaisons

TRAINING OF TRAINERS IN THE

CHILD SUPPORT ENFORCEMENT PROGRAM

April 25 - 29, 1994

PARTICIPANT REGISTRATION FORM

Please complete the information below and return by Dec. 30, 1993 to:

Mr. Phil Sharman

National Training Center

Office of Child Support Enforcement

370 L'Enfant Promenade, SW

Washington, DC 20447

Name: Title:

Office Mailing Address:

City, State, Zip Code:

Telephone Number:

The information you provide on this form will assist the National Training Center staff in tailoring the training to your needs.

1.How long have you worked in the Child Support Enforcement Program?

2.How long have you held your current position?

3.Describe any training you have completed in "training of trainers." Examples might include curriculum design and development, training delivery, evaluation techniques, etc.

4.Describe the overall duties/responsibilities of your position.

5.Have you designed and/or developed curriculums which you have subsequently used in a training course. If so, please describe.

6.How many people do you train (e.g., in a typical training session, in a year)?

7.What kinds of training do you typically conduct (e.g., one-on-one, small group, large group)?

8. Please describe your typical audience (e.g., front-line workers, first level supervisors, mid-level managers, etc.)

9.This course is divided into five major topics as listed below. Reflecting on your responsibilities and needs as a trainer, please rank the importance of these topics. Rank the most important #1, the least important #5.

Diagnose the Performance Problem (Needs Assessment)

Design Training

Develop Training

Deliver Training

Determine the Difference (Evaluation)

10.What specific skills would you like to develop or improve through this course?