dc-95-03

Dear Colleague DC-95-03


Training of Trainer (TOT) Course

DC95-03

January 17, 1995

TO ALL STATE IV-D DIRECTORS

Re:  Training of Trainer (TOT) Course

Dear Colleague:

I am pleased to announce that the Federal Office of Child Support 
Enforcement's (OCSE) National Training Center is planning to conduct 
a delivery of the Training of Trainers (TOT) course.  The course will 
be conducted at the Ramada Inn Old Town in Alexandria, Virginia on 
March 27 - March 31, 1995.

The TOT course is built around the 5-D Training Process, a systematic 
approach for assessing training needs and for designing, developing, 
delivering, and evaluating training.  Improvements to the course 
include changes made in the topic areas used to illustrate the 5-D 
Process.  These include Paternity Establishment as contained in the 
Omnibus Budget Reconciliation Act of 1993 and the Uniform Interstate 
Family Support Act.  

The 5-D Process can be applied to adapt generic prepackaged training 
to child support enforcement (CSE) specific needs; to adapt CSE 
packages developed at the Federal level to meet needs specific to 
State programs or local offices; and to design customized in-house 
training.

TOT training is designed for persons who are responsible for all or 
most of the following activities:

     183    conducting training needs assessments and synthesizing the
          information for purposes of designed course specifications;

     183    setting instructional goals and objectives;

     183    selecting instructional strategies and methods;

     183    designing and producing specific instructional activities
          and materials;

     183    conducting multiple course deliveries; and

     183    evaluating training.


Page 2 - Dear Colleague

The intent is to help State CSE agencies improve their training 
capabilities in accordance with individual needs.  Additional 
benefits can accrue as a result of TOT training.  For example, by 
sharing training capabilities across local agencies, organizations 
throughout the CSE Program can increase their know-how to design 
effective job-oriented training which can measurably improve employee 
performance.

Final arrangements for this delivery will be made once we know the 
number of staff who plan to attend.  The intensive nature of the TOT 
curriculum is such that we must limit enrollment to no more than 25 
participants.  Acceptance, as in the past, will be on a "first-come, 
first served" basis, so I urge you to review your needs and respond 
as quickly as possible.

A Participant Registration Profile and agenda are enclosed for your 
convenience.  Please remind staff who plan to attend the training to 
complete the form and return it to Roy Nix at the National Training 
Center no later than March 3, 1995.  He will provide each registered 
participant with more information (e.g., location of hotel, etc.).  
While there is no charge for this course, travel and related expenses 
must be borne by participants' CSE agencies.  These expenses, of 
course, are eligible for Federal financial participation at the 
regular 66 percent matching rate.

For further information about TOT or other National Training Center 
activities, please call Roy Nix at (202) 401-9391 or write to:  OCSE, 
National Training Center, 370 L'Enfant Promenade SW, 4th Floor, 
Washington, DC 20047.

                              Sincerely,


                              David Gray Ross
                              Deputy Director
                              Office of Child Support
                                 Enforcement

Enclosures

cc:  CSE Program Managers (ACF Regions I - X)
     Regional CSE Training Liaisons
     State Training Liaisons 



          CHILD SUPPORT ENFORCEMENT TRAINING OF TRAINERS

                              AGENDA


Day One (Monday)

1:00 - 2:00              Welcome and Introductions

2:00 - 2:30              Training Overview

2:30 - 2:45              BREAK

2:45 - 5:00              Diagnosing Training Needs


Day Two (Tuesday)

9:00 - 10:30             Designing Training  

10:30 - 10:45            BREAK

10:45 - 12:00            Designing Training (Con't) 

12:00 - 1:00             LUNCH

1:00 - 3:15              Designing Training (Con't)

3:15 - 3:30              BREAK

3:30 - 5:00              Developing Training 


Day Three (Wednesday)

9:00 - 10:30             Developing Training (Con't)

10:30 - 10:45            BREAK

10:45 - 12:00            Developing Training (Con't)

12:00 - 1:00             LUNCH

1:00 - 2:30              Developing Training (Con't)

2:30 - 2:45              BREAK

2:45 - 5:00              Developing Training (Con't)



Day Four (Thursday)

9:00 - 10:30             Delivering Training 

10:30 - 10:45            BREAK

10:45 - 12:00            Delivering Training (Con't)

12:00 - 1:00             LUNCH

1:00 - 2:30              Delivering Training (Con't)

2:30 - 2:45              BREAK

2:45 - 5:00              Delivering Training (Con't)


Day Five (Friday)

8:30 - 10:15             Delivering Training (Con't)

10:15 - 11:30            Determining the Difference

11:30 - 12:00            5-D Process

                    TRAINING OF TRAINERS IN THE
                 CHILD SUPPORT ENFORCEMENT PROGRAM
                   PARTICIPANT REGISTRATION FORM

Please complete the information below and return to:

                            Mr. Roy Nix
                     National Training Center
               Office of Child Support Enforcement 
                    370 L'Enfant Promenade, SW
                       Washington, DC 20447

Name:                          Title:                            

Office Mailing Address:                                          

City, State, Zip Code:                                           

Telephone Number:                                                


The information you provide on this form will assist the National 
Training Center staff in tailoring the training to your needs.

1. How long have you worked in the Child Support Enforcement Program?






2. How long have you held your current position?




3. Describe any training you have completed in "training of 
   trainers."  Examples might include curriculum design and 
   development, training delivery, evaluation techniques, etc.







4. Describe the overall duties/responsibilities of your position.







5. Have you designed and/or developed curriculums which you have 
   subsequently used in a training course.  If so, please describe.






6. How many people do you train (e.g., in a typical training session, 
   in a year)?




7. What kinds of training do you typically conduct (e.g., one-on-one, 
   small group, large group)?




8. Please describe your typical audience (e.g., front-line workers, 
   first level supervisors, mid-level managers, etc.)




9. This course is divided into five major topics as listed below.  
   Reflecting on your responsibilities and needs as a trainer, please 
   rank the importance of these topics.  Rank the most important #1, 
   the least important #5.
   
             Diagnose the Performance Problem (Needs Assessment)

             Design Training

             Develop Training

             Deliver Training

             Determine the Difference (Evaluation)




10.What specific skills would you like to develop or improve through 
   this course?






   
11.  Any other comments?