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The Office of Child Support EnforcementGiving Hope and Support to America's Children

Seventh National Child Support Enforcement Conference

July 1, 1997 DCL-97-36

TO ALL STATE IV-D DIRECTORS

RE: OCSE's Seventh National Child Support Enforcement Conference

Dear Colleague:

As you may know, the Federal Office of Child Support Enforcement's (OCSE) Seventh National Child Support Enforcement Conference will be held September 15-17, 1997, at the Radisson Plaza Hotel at Mark Center in Alexandria, Virginia.

The theme for this year's conference is: Child Support's New Era:

Strengthening Agencies to Strengthen Families (Changing CSE Through Partnerships, Collaboration, and Technology). Our conference was designed for State and Federal IV-D professionals, with an emphasis on welfare reform changes, leadership training for CSE administrators, training for trainers and CSE attorneys, while continuing our focus on cross-program collaboration with our new and existing partners.

Enclosed is a tentative agenda and Participant Registration Form. Please inform the appropriate staff about the opportunity as soon as possible. The registration deadline is August 15, 1997. I am happy to announce that this year, there will be no registration fee.

On the enclosed agenda, we have identified the general focus of each workshop with the following markers: <PROGRAM> <TRAINING>

<MANAGEMENT> <TECHNOLOGY>

You are not required to attend specific workshops. These indicators were designed to give you an idea of the subjects covered. The conference notebook will have detailed descriptions for you.

You will also find enclosed housing information and a Housing Reservation Form. Hotel rooms are available for $124 per night (single or double). Participants should reserve a room as soon as possible. The hotel guarantees this rate and room availability through August 15, 1997. For your convenience, you may extend your stay at the conference rate if rooms are available. Please contact the hotel directly to make your arrangements.

The hotel is located just 15 minutes from Washington's National Airport. Complimentary shuttle service is available to and from the airport, the Pentagonand Pentagon City Mall or Metro for all guests and conference attendees. Call the hotel at (703) 845-1010 with your arrival information and they will tell you where to meet the shuttle.

If you have any questions or need additional information, please contact the following: (Contact Information Deleted 2/15/2007 - No Longer Current)

We look forward to seeing you in September.

Sincerely,

David Gray Ross

Deputy Director

Office of Child Support

Enforcement

Enclosures

cc: ACF HUB Directors

ACF Regional Administrators

ACF Assistant Regional Administrators

CSE Regional Program Managers

CSE Regional Training Liaisons

State CSE Training Liaisons

7th NATIONAL OCSE CONFERENCE

TENTATIVE AGENDA

MONDAY

TUESDAY

WEDNESDAY

7:30 am - 4 pm

Registration

7:30 am - 4 pm

Registration

8:00 am - 12:00 noon

Registration

8:00 am - 8:30 am

Light Fare

8:00 am - 8:30 am

Light Fare

8:00 am - 8:30 am

Light Fare

8:30 am - 4:30 pm

TECHNOLOGY DEMONSTRATIONS

8:30 am - 10:00 am

PLENARY

TECHNOLOGY EXPLOSION

10:00 am - 4:30 pm

TECHNOLOGY DEMONSTRATIONS

8:30 am - 4:30 pm

TECHNOLOGY DEMONSTRATIONS

8:30 am - 10:00 am

WORKSHOPS

A: Creative Problem-Solving for a Changing World (Part 1)

<MANAGEMENT>

B: Disc-to-Go (CBT Classroom) <TRAINING/TECHNOLOGY>

C: I'm OK - You're All Right

(Part 1) <PROGRAM>

D: Getting the Workplace Technology of Your Dreams???

<TECHNOLOGY> REPEAT

E: Win-Win Performance Agreements with Your Internal Customers <MANAGEMENT>

F: Case Registries <PROGRAM>

G: International Cases

<PROGRAM>

H: Paternity Establishment Outreach <PROGRAM>


10:00 am - 10:15 am

BREAK

10:00 am - 10:30 am

BREAK


10:15 am - 11:30 am

WORKSHOPS

A: Keep them on Track: A Road Map for Conducting Effective Orientation <TRAINING>

B: Disc-to-Go (CBT Classroom) <TRAINING/TECHNOLOGY>

C: Converting Deadwood into Objets D'Art <MANAGEMENT>

D: Getting the Workplace Technology of Your Dreams???

<TECHNOLOGY>

E: Under Pressure

<MANAGEMENT>

F: Employer Outreach for New Hire Reporting <PROGRAM>

G: Effective Interstate Remedies: Practical Applications to Use in a Mobile Society <PROGRAM>

REPEAT

H: Incentives and Sanctions: Meeting PWRORA Requirements <PROGRAM>

10:30 am - 12 NOON

WORKSHOPS

A: Creative Problem-Solving for a Changing World (Part 2)

<MANAGEMENT>

B: Disc-to-Go (CBT Classroom) <TRAINING/TECHNOLOGY>

C: I'm OK - You're All Right

(Part 2) <PROGRAM>

D: Win-Win Performance Agreements with Your External Customers <MANAGEMENT>

E: CSE Systems <PROGRAM/TECHNOLOGY>

F: Satellite Technology 102

<TECHNOLOGY/TRAINING>

G: Fatherhood Forever: Access and Visitation

<PROGRAM>

H: Face-to-Face: A Profile in Interviewing Skills (Part 1)

<PROGRAM>


12 noon - 1:15 pm

LUNCHEON with SPEAKER

12 noon - 1:30 pm

LUNCH (on your own)

MONDAY

TUESDAY

WEDNESDAY

1:00 pm - 1:30 pm

OPENING CEREMONIES

1:30 pm - 2:30 pm

PLENARY SESSION

The Changing Environment/Role of CSE

1:30 pm - 2:45 pm

WORKSHOPS

A: Personality-Driven Leadership

(Part 1) <MANAGEMENT>

B: Disc-to-Go (CBT Classroom) <TRAINING/TECHNOLOGY>

C: Collaborating with Other Programs: What's Happening and How to Do It <PROGRAM>

D: Internet in CSE Program: Net Results for Child Support

<PROGRAM/TECHNOLOGY>

E: Transition Issues in FPLS/Locate

<PROGRAM>

F: Centralized Collections: Planning, Partnerships & Pulling it Off <PROGRAM>

G: Working with the "Errant" Parent: Building a New Relationship with the NCP <PROGRAM>

H: Big 8 and Metro Project Initiatives <PROGRAM>

1:30 pm - 2:45 pm

WORKSHOPS

A: Boundaries Spanner

<MANAGEMENT>

B: Disc-to-Go (CBT Classroom) <TRAINING/TECHNOLOGY>

C: Measuring Up: Audit Self-Assessment Units

<MANAGEMENT>

D: Internet in CSE Program: Net Results for Child Support

<PROG/TECH> REPEAT

E: Tribal CSE <PROGRAM>

F: Law Enforcement Partnerships: Service of Process/Locator Networks

<PROGRAM>

G: Fatherhood Initiatives

<PROGRAM>

H: Face-to-Face: A Profile in Interviewing Skills (Part 2)

<PROGRAM>

2:30 pm - 3:00 pm

BREAK

2:45 pm - 3:15 pm

BREAK

2:45 pm - 3:15 pm

BREAK

3:00 pm - 4:30 pm

WORKSHOPS

A: Starting From Scratch: A Basic Recipe for CSE

<PROGRAM>

B: Disc-to-Go (CBT Classroom) <TRAINING/TECHNOLOGY>

C: Breaking out of E-Mail Jail <MANAGEMENT>

D: New Hire Reporting at the State Level <PROGRAM>

E: Effective Interstate Remedies: Practical Applications to Use in a Mobile Society <PROGRAM>

F: Achieving Self-Sufficiency Through TANF-Child Support Interface <PROGRAM>

G: Financial Institutions - Your Newest

Partners in Child Support <PROGRAM>

H: Privacy, Security, and Confidentiality of Data <PROGRAM>

3:15 pm - 4:30 pm

WORKSHOPS

A: Personality-Driven Leadership

(Part 2) <MANAGEMENT>

B: Disc-to-Go (CBT Classroom) <TRAINING/TECHNOLOGY>

C: Collaborating with Other Programs: What's Happening and How to Do It <PROGRAM> REPEAT

D: Debt Collection Act/Administrative Offset <PROGRAM>

E: Internet Interactive

<TRAINING/TECHNOLOGY>

F: Medical Support: Barriers to Ensuring Health Care Coverage and Possible Solutions <PROGRAM>

G: Don't Lose Interest!! (Successful Distribution Training) <PROGRAM>

H: From Judicial to Administrative Processes: Expedited Process/Automated Actions <PROGRAM>

3:15 pm - 4:30 pm

ROUNDTABLES

The Power of Vision: CSE Making a Difference

5:00 pm - 7:00 pm

NETWORKING RECEPTION



* * * * * * TECHNOLOGICAL DEMONSTRATIONS * * * * * *

Technology is indeed one of child support's new partners. Advances in video conferencing, imaging, and communications technology are being used across the country in child support training and program functions. Our demo area will highlight several of these technologies so that you can experience them first-hand. AVAILABLE THROUGHOUT CONFERENCE

ADMINISTRATION FOR CHILDREN AND FAMILIES

OFFICE OF CHILD SUPPORT ENFORCEMENT

SEVENTH NATIONAL CHILD SUPPORT ENFORCEMENT CONFERENCE

CONFERENCE REGISTRATION FORM

Name:

Title:

Organization/Agency:

Address:

City/State/Zip:

Telephone: FAX:

E-mail address:

Special Assistance (dietary or other)

PROFESSION TYPE Please return registration form to:

Please check one per column Lourdes Henry

Office of Child Support Enforcement

_ State _ Front Line Worker 370 L'Enfant Promenade, SW

_ Federal _ Trainer 4th Floor East

_ Private _ Attorney Washington, DC 20447

_ Other _ Management (202) 401-5440 (voice)

_ Other (202) 401-5547 (fax)

LHENRY@ACF.DHHS.GOV

REGISTRATION DUE BY AUGUST 15th.

HOUSING RESERVATION FORM

RADISSON PLAZA HOTEL at MARK CENTER

5000 Seminary Road/Alexandria, VA 22311

Direct # - (703) 845-1010; FAX (703) 845-7662

Reservations - (800) 333-3333

Group Name - 7th NATIONAL CHILD SUPPORT ENFORCEMENT CONFERENCE

Reservations received after August 15th will be accepted on a space and rate availability basis only.

Arrival Date: Time: Departure Date:

**Check in time is 3:00 p.m. Check out time is 12:00 noon

Guest Name:

Sharing room with:

Agency/Company:

Address:

City/State/Zip:

Telephone:

Accommodation Preference:

Single $113.20+ tax ($124 total) 1BR Suites $250+ tax

Double $113.20+ tax ($124 total)

Room Preference: Smoking Non-smoking

Special Assistance (please indicate need)

Please guarantee my reservation with a credit card or the enclosed first night's advance deposit for $124.

(Circle one) AX VISA MC DINERS CLUB DISCOVER 3M

Credit Card # Expiration Date

Name on card Signature

Any reservation not guaranteed is automatically canceled by 6 p.m. (day of arrival). A guaranteed reservation or payment assures that a room will be held on your day of arrival. You will be billed for the first night's revenue if the reservation is not canceled by 6 p.m. (day of arrival). (Contact Information Deleted 2/15/2007 - No Longer Current)

ADMINISTRATION FOR CHILDREN AND FAMILIES

OFFICE OF CHILD SUPPORT ENFORCEMENT

SEVENTH NATIONAL CHILD SUPPORT ENFORCEMENT CONFERENCE

HOUSING INFORMATION

RADISSON PLAZA HOTEL at MARK CENTER

5000 Seminary Road/Alexandria, VA 22311

Direct # - (703) 845-1010; FAX (703) 845-7662

Reservations - (800) 333-3333

Group Name - 7th NATIONAL CHILD SUPPORT ENFORCEMENT CONFERENCE

Reservations received after August 15th will be accepted on a space and rate availability basis only.

The Seventh National Child Support Enforcement Conference will be held at the Radisson Plaza Hotel at Mark Center in Alexandria, Virginia. The hotel offers a complete Business Center with secretarial support, express check in/check out, 24-hour room service, valet, car rental, notary, and many other services and amenities. Guests also enjoy coffee makers, alarm clocks, full-sized ironing boards and irons, and two telephones with data ports in each room. Non-smoking and ADA-accessible rooms are available for your convenience.

TRANSPORTATION

From National Airport: The Radisson offers a complimentary shuttle service to and from the airport. When you arrive, use the courtesy phones near the baggage area to call the hotel [or call direct at (703) 845-1010] for pick-up, then walk to the "Shuttle Pick-up" area.

From downtown Washington, DC/National Airport by car: Take I-395 South towards Richmond for seven (7) miles. Exit at #4 (Seminary Road West). Continue one (1) block; the hotel is on the left.

From Richmond: North to I-395 exchange to Alexandria and Washington, DC. Take exit #4 (Seminary Road West). Continue one (1) block; the hotel is on the left.

From Baltimore: Take I-95 South to Virginia for approximately thirty (30) miles. Take Exit

I-395 North towards Washington, DC. Take exit #4 (Seminary Road West). Continue one (1) block; the hotel is on the left.

From Dulles Airport:

By car - Take Dulles Access Road to I-495 South towards Richmond. Take I-395 North towards Washington, DC (exit left). Stay on I-395 north - exit #4 (Seminary Road West). Continue one (1) block; the hotel is on the left.

Shuttle - The Washington Flyer is a van service that provides transportation from Dulles Airport to Washington National Airport. The cost is $15.00. Please go to the Washington Flyer booth and request transportation. Reservations are required for the return trip to Dulles. Please call (703) 685-1400.

PARKING

Open and covered parking is available at the hotel. Parking is $4 per day.


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