U.S. Department of Health and Human Services
Administration for Children & Families
Office of Child Support Enforcement

DCL-98-132   Dec 29, 1998

TO ALL IV-D DIRECTORS

RE: April Workshops on Child Support Enforcement Systems

Dear Colleague:

In March 1998, OCSE hosted a series of three regional workshops focusing on the interrelationships between policy, programs, and child support systems. In response to positive feedback from State participants, OCSE is planning a second series of workshops for April 1999. In keeping with the recommendations of last year’s participants, we will use the same general agenda format whereby your program, policy, and systems staff will discuss various topics together, as a team, in mostly plenary sessions. In addition to these plenary sessions, we will hold roundtable discussions and "techie talks" during lunch.

The April workshops will provide an excellent opportunity for your staff to learn how to use the enhanced systems and automation tools provided by the Personal Responsibility and Work Opportunity Reconciliation Act of 1996 (PRWORA) and other recent legislation to improve the child support enforcement program. Because many States have expressed interest in hearing how other States are making the new tools work for them, this year’s workshops will focus heavily on State panels and audience participation.

The workshops will be offered three times in April at locations across the country. We strongly encourage you to send a mix of program, policy, and systems staff, as well as representatives from the courts. OCSE will pay the hotel expenses for one attendee from your State (the first individual who registers, unless you notify us otherwise). Space is limited, so be sure to fax the enclosed registration form in quickly.

The workshops will take place as follows:
April 6-8: Grand Hyatt, Washington, DC
April 19-21: Adams Mark Hotel, St. Louis, MO
April 26-28: Crown Plaza, Phoenix, AZ

Also enclosed is a preliminary agenda. We would appreciate any suggestions you may have concerning this agenda. Please contact Mike Torpy at (202) 401-5510 or by e-mail at mtorpy@acf.hhs.gov.

In conjunction with the Child Support Enforcement Systems workshops, OCSE is also sponsoring a two-day Risk Management workshop for State child support automation project managers. The training will be provided by the Software Productivity Consortium. The course will focus discussions and exercises on the risk analysis, planning and mitigation strategies related to enhancing a Statewide CSE automation system to meet the new welfare reform requirements. The class size for this Risk Management workshop is limited to 20 staff at each site, so please RSVP to Roger Cronkhite at or (202) 401-6505 or rcronhkite@acf.hhs.gov. The workshops will be held in Washington, DC on April 5 and 9, St. Louis, MO on April 22 and 23, and in Phoenix, AZ on April 29 and 30.

We look forward to seeing you in April!

Sincerely,

David Gray Ross
Commissioner
Office of Child Support Enforcement

Attachments: As stated

cc: Regional Program Managers
CSE Contacts

OFFICE OF CHILD SUPPORT ENFORCEMENT
Child Support Enforcement Systems Workshop
April 1999

 

 

The Impact of PRWORA System Enhancements on CSE Programs

This session will be moderated by a panel of State representatives who will discuss with participants the following topics:

• The development of partnerships with other agencies, financial institutions, and other States to implement and use the system enhancements
• Program and system environments and constraints
• Use of data provided from the enhanced data matches and enhanced tools
• Data reliability
• Program results

Federal Case Registry (FCR) and State Case Registries (SCRs)

Focusing on the future, this interactive panel of Federal and State partners will discuss with participants:

• Status of the Federal and State registries and plans for enhancements
• Updating information on the Federal and State registries
• Use of the new CSENet case information (CSI) transaction
• Courts involvement and use of the registries, including non IV-D orders
• Non-custodial parent access to data for custody and visitation
• Family violence indicator and the override process
• Data quality
• Processing issues

These topics will be presented through an interactive panel of Federal and State partners who will discuss with participants:

• Status of the National and State directories and plans for enhancements
• Cost benefit analysis of the use of new hire information
• Current procedures and data quality
• Employer compliance
• New employer outreach plans
• SSN verification pilots

Using a panel of State and Federal participants, the following topics and best practices will be explored:

• Proactive match processing
• Locate
• Requests
• Information returned
• How to use the data (inter- and intrastate)
• Employer verification notices

Interstate: One-State vs. Two-State Processes

A debate by State participants on the use of one-state establishment and enforce-ment techniques and when it is appropriate to use two-state techniques. Participants will discuss the new tools and their experience with these tools in managing interstate cases.

Interstate Case Processing

This panel discussion, led by State representatives, will focus on the use of:

• Proactive NDNH and FCR data matches
• Direct income withholding
• Income withholding forms
• Limited services for interstate cases in the second State

Financial Institution Data Match (FIDM)

Led by panels of State and Federal CSE staff and representatives of financial institutions, participants will discuss the following:

• Implementation status
• State experiences using FIDM
• Costs and fees for development and operations
• Multistate procedures
• Liens and levies
• Reporting automated enforcement in interstate cases (AEI)
• Development and use of consortia

During this session, led by Federal OCSE staff, participants will receive updated information and hear from other States about their experience with the following:

• Passport Denial Program
• Administrative Offset Program
• Changes occurring to the Federal Tax Refund Offset Program due to its transfer to Financial Management Services (FMS) at the Department of Treasury
• Safeguarding and protecting IRS data

Collection and Distribution of Child Support Payments

Using a panel of Federal and State participants, the following topics will be discussed:

• The impact of the Uniform Interstate Family Support Act (UIFSA) and streamlined case processing on the collection and payment flow for interstate cases
• Implementation of State Disbursement Units (SDUs) and the effect on interstate case processing
• Arrears on Non IV-D orders
• Handling unidentified collections

Security of Data

This session will be led by a Federal OCSE staff person and will focus on the importance of data privacy and security. Effective procedures used to secure information received from the enhanced system matches will be reviewed and discussed.

Potential Roundtable Discussion/Techie Talk Topics

• Non IV-D demo/National Electronic Child Support Resource System (NECSRS) and Computer Based Training (CBT)
• Family Violence/Court issues
• FCR enhancements/State issues on FCR reporting
• Reporting requirements
• Employer outreach
• Consortium for FIDM/Outreach to financial institutions
• Improving the certification review process
• Self assessment

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