Query Interstate Cases for Kids
17th National Office of Child Support Enforcement
Training Conference
September 9-12, 2007
Omni Shoreham Hotel
Washington, DC
QUICK
Moving Forward with New Ways to Support Evolving Business Needs
What Is QUICK?
| QUICK is Real Time View financial and basic case information |
QUICK is One-on-One Review a single case |
| QUICK Saves Time Response in seconds |
QUICK is Secure
The application uses encryption |
Purpose
- Provide States with a secure interface to access and view information from other States' systems
- Provide meaningful data in a consistent format
- Standard data definitions
- Presented in a format with similar "look and feel"
Benefits of Using QUICK
- View information in real-time, i.e., the latest information available in the other State
- Provides some information not available through other electronic means
- Improves communications between States
- The system rather than the worker responds to questions
- Improves consistency of data definitions
- Saves time and money on phone calls, voice mail, snail-mail, faxes - definitely much quicker
- Improves customer service response time
Who Is Committed To QUICK?
- Six States are in production
- Arizona, Colorado, North Carolina, North Dakota, Pennsylvania and Virginia
- Twelve States are currently developing QUICK
- Georgia, Illinois, Maine, Maryland, Nebraska, New Jersey, Ohio,
Oklahoma, Puerto Rico, Vermont, Washington, West Virginia
- Six States are conducting a feasibility analysis
- Connecticut, Florida, Iowa, Massachusetts, Texas, and Wisconsin
- Average response time is between 3 - 11 seconds
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Giving Hope and Support to America's Children