State: Alabama

Website:  http://www.dhr.state.al.us/page.asp?pageid=288

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Sample payment history (CDU Link)

Link to AL CDU Website:
· Last payment (case number, amount, date)

· Forms (payment coupon, employers payment template)
· Search for local child support agency
· References and Resources (services available, how to apply for services)
· Contact Information
AL CDU Website:
· Forms (Address change)
· Resources (child support guidelines, schedule of basis child support obligations)
Administrative Office of Courts Link:
· Forms (47 child support forms)

· Voice Response System

State: Alaska

Website:  http://www.csed.state.ak.us

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Recent case status
· Employer Income assignments

KIDS Online
· Last payment (amount, date)
· Monthly Support Amount
· Total amount owed

· Forms (application for services, paternity establishment, modification of child support, interstate registration, establish direct deposit/withdrawal, 13 additional forms)

· Child support agency locations
· References and Resources (Available services, CSED Publications)
· Caseworker: names, phone, email

Employers:
· New hire information guide
· New Hire Reporting Form
· Multi-media presentation "What every employer needs to know about child support"
Court System Website:
· Forms (application for services, shared custody child support calculation, appearance and waiver of notice hearing)

· Guideline calculator
· EFT Form (fill it out, but must sign and send in)

· Request forms by FAX

State: Arkansas

Website:  http://www.arkansas.gov/dfa/dfa_child_support.html

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (application for services, case review request, child support case information, description and comment on case information)
· Local agency offices
· Contact Information
· References and Resources (Available services, opening a child support case, payment records, OCSE cost recovery schedule, payment Information, updates & announcements, costs of legal action, assignment of support rights)
Employers:
· Forms (employer billing notice and billing list, amount to each family worksheet, employer new hire, wage withholding worksheet, employer notice of pay redirection, worker's compensation reporting, employer's information sheet for setting up a new child support case)
· Employer's guide to child support laws

· Voice Response System

State: Arizona

Website:  https://www.azdes.gov/dcse/

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (Application for Child Support Enforcement, Authorization For Direct Deposit, Authorization To Stop Direct Deposit, Request For Withdrawal Of IV-D Services, Change of Address Notification)
· Local child support agencies and phone numbers
· References and Resources (guiding principles, eligibility requirements, services available, how to apply for services, FAQs, wanted list, 9 pamphlets)
· Contact Us
Employers:
· Forms (New Hire Reporting,
· References and Resources (New hire reporting information (electronic & non-electronic)

· Child Support Guidelines calculator
Employers:
· New Hire Reporting
· Multi-state Reporting

· Voice Response System

· Pamphlets in Spanish

State: California

Website:  http://www.childsup.cahwnet.gov/

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (Paternity declaration, Complaint Resolution, Complaint Amendment, Complaint Transfer, Notice of Complaint Resolution, Request for State Hearing)
· Local child support agencies and phone numbers
· References and Resources (News, FAQ, program information, reference library, brochures, Paternity Opportunity Program, Child Support Handbook, projects)
· Contact Us
· What's New Section
CA Courts Website:
· Forms/Instructions (Set Up Support/ Petition for Custody and Support, Set Up/Change Support Order by Agreement, Change Child Support When Support Is Based on Presumed Income, Set Up/Change Support Order With an Order to Show Cause or Notice of Motion, Change Support Order Using a Simplified Motion, Answer Papers Served With a Governmental Motion/Order to Show Cause, Answer Papers Served With an Order to Show Cause/Motion, Wage Assignment, Delay (Stay) or End a Wage Assignment, Answer Papers Served With a Simplified Motion, Answer Papers Served Asking for Earnings Assignment, Help Get Your License Back, Fee Waiver)

·Policies, Procedures, and Practices (P3) Project access requires password

· Some forms in Spanish

State: Colorado

Website:  http://www.childsupport.state.co.us

State Contact:
Craig Goellner, Systems Director
 (720) 947-5060
Craig.goellner@state.co.us

Curtis Rose, ACSES Technical Management
(720) 947-5000
Curtis.rose@state.co.us

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Needs Assessment of Web functionality.
· Results of survey of CP, NCP, Employer, intra-state caseworker and interstate caseworkers regarding desire web functionality, including screen prints of State CSE web sites.

· Recent case status (can be invoked by other state workers)
· Employer Income assignments

· Current support due
· Last payment (amount, date, distribution)
· Financial statement (payments, credits, adjustments, arrears balance)
· Payment history on case (12" months)

· Another state worker access (financial statement, payment history, current obligation)
· Employer payment history to FSR (including last payment)

· Forms (application, establish direct deposit, establish automated withdrawal, locate assistance, contact case worker)
· Search for local child support agency

· Assist with Locate
· References and Resources (paternity establishment, support enforcement, support order review)
· Contact us (email)

Employers:

Forms (report employee termination, verify employment, income assignment)

· Forms (application)

· Submit info on location of case party

· Guideline calculator
· Modification calculator
· Ability to update personal information (i.e. addresses)
 · Interstate forms submission capability

· Interstate communication

Employers:

· Employer pay-by-web

· Communicate with Caseworker

· In development under a SIP grant.
· Plan to have payment and case status information available to CP, NCP, inter-state caseworkers, other states.

State: Connecticut  

Website:  http://www.dss.state.ct.us/csrc/csrc.htm

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (direct deposit authorization)
· Local child support agencies
· References and Resources (services available, how to apply for services, child support resource center)
· Contact Us
Judicial Branch Website:
· Forms (Withholding order for support)
· Resources (frequently asked questions)
Employers:
· Forms (Employer Remittance, Order to Withhold Income for Child Support, National Medical Support Notice)
· Resources (Employer Handbook, EFT/EDI Information for Employers, National Medical Support Notice information)

· Voice Response System

State: Delaware

Website:  http://www.state.de.us/dhss/dcse

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (In-state application (Parts 1&2), out-of-state application Parts 1,2,3), name change, address change)
· Local child support agencies
· References and Resources (services provided/detailed information, how to apply for services, military activation, FAQ)
· Contact Us
Family Court Website:
· Forms (Child Support Calculation, Modification of Child Support Order, Notice & Motion to Revoke Child Support, Petition for Custody, Petition for Support, Petition for Visitation, Petition to Modify Support Order/Petition for Support Arrears, and others)
· Resources (FAQ)
Employers:
· Resources (New Hire Reporting including instructions for electronic submission(disk, tape), Wage Withholding, Medical Support, Electronic Funds Transfer)

Family Court Link:
· Support Calculator

· Voice Response System

State: District of Columbia  

Website:  http://csed.dc.gov/csed/site/default.asp

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (National Medical Support Notice, application for services)
· References and Resources (services available, how to apply for services, how to apply to locate NCP, paternity establishment, enforcement, how to make payments, FAQ, printable information kit, Instructions for electronic submission of NMSN)
· Contact Information
Employers:
· Forms (New Hire Reporting)
· Resources (New Hire Reporting Information, Employees in the Reserves)

· Forms (Locate NCP,
Service Requests)

State: Florida

Website:  http://www.myfloridacounty.com/services/child_support/

 https://www.myfloridacounty.com/cse/pub/

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Payment History (5" most recent payments)
· Employer Debit (wage withholding)

· Local child support agencies
· References and Resources (FAQ)
· Contact Us
Employers:
· Payment History Details

· Make child support payments on-line using credit card
Employers:
· Wage garnishment (credit card, direct deposit)

State: Georgia

Website:  http://www.cse.dhr.state.ga.us

State Contact:
Diane Scott, Portal Program Director
 (404) 463-8184
 dscott@dhr.state.ga.us

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· OCSE Where's My Check project charter
· Where's My Check Releases/Functionality (Appendix A)

Where's My Check:

· TANF case information
· Case opened date
· Case status

· Payment History (last 6" checks)

Where's My Check:

· Arrears balances (support, spousal, medical, TANF)
· Payment history

· Forms (application for services, punitive father registration, punitive father registry search request)
· References and resources (Child Support Process, Fatherhood program, Fatherhood online newsletter, fact sheet, GA Legal Codes, Guidelines Commission Report, Interstate Case Notification, Mission statement, Most Wanted Evaders, Access and Visitation services, How to sign up for direct deposit, Family Support Registry info., How to establish paternity, FAQs)
· Contact Us (phone, email)
· Local office information (map, phone, fax, address)

Employers:

· Forms (New Hire Reporting, Multistate Registration, File submission layout)

· References and resources (What every employer needs to know about child support (online course), Employer's Desk Guide to Child Support, link to Employer Resources, Employees called up for active duty info, Reporting Basics, FAQs, Electronic Reporting, Multistate Reporting, Reporting Compliance)

Where's My Check:

· Update demographic information
· Forms completion using prompting (application)

Employers:
· Report new hires

· Feedback mechanism

· Voice Hotline System

NOTE: Where's My Check in development

State:  Hawaii

Website:  http://hawaii.gov/ag/csea/

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (calculation worksheets and instructions)
· Local child support agencies
· References and Resources (description of services available, how to apply for services, FAQ, links to ACF materials)
· Contact Us
Employers:
· Forms (links t Multi-State Notification, National Medical Support Notice)
· Resources (New Hire Program)

State: Idaho

Website:  http://www2.state.id.us/dhw/childsupport/index.htm

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (Application for services, Direct Deposit Enrollment)
· Regional Service Centers
· References and Resources (payment notices info, paternity establishment, interstate cases, child in foster care, child support modification, services available, Medicare birth cost reimbursement, military reservist called to active duty, how to apply for services, support payments)
· Contact Information
Employers:
· References and Resources (Employers Guide to Child Support Services, reservist called to active duty, employer's guide to medical support)

· Voice Response System
· Site in Spanish also

State: Illinois

Website:  http://www.ilchildsupport.com/

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (application for services, direct deposit)
· References and Resources (services available, paternity establishment, FAQ, services available for non-assistance customers)
· Local child support agencies
· Contact information
Employers:
· References and Resources (Presentation on National Medical Support, Employer's Guide, income withholding info)
· Forms (Link to National Medical Support Notice)

· Voice Response System

State: Indiana  

Website:  http://www.state.in.us/fssa/children/support/index.html

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (Child support obligation worksheet, post-secondary education worksheet, child support guideline schedule)
· References and Resources (services available, paternity establishment, child support guidelines)
· Local child support agencies
· Contact information & capability to email questions

State: Iowa

Website:  http://childsupport.dhs.state.ia.us ,  http://epics.dhs.state.ia.us

State Contact:
Tish Eakle, Bureau Chief, Child Support Systems
(515) 281-7059
teakle@dhs.state.ia.us

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· EPICS announcement
· CS Website description
· CS website rollout approach

· Payment History (6" months), includes data credited, date received, date processed, amount and source of payment

· Payee is also provided with how the payment is distributed

· Forms (application, establish/change direct deposit, establish/change automated withdrawal)

· Request payment record

· Worksheet to Calculate  Monthly Income for Child Support
· Guidelines charts

· References and Resources (How to apply for services, income withholding, EFT, levying from bank accounts, Federal and State Tax Refunds, Passport sanctions, How to change child support amounts, Suspension of child support, FAQs, What's New, Foster Care Recover Info, Fatherhood info)
· Local child support agency info
· Contact us

· Pay-by-web
Employers (EPICS):
  · Report new hires
  · Report terminations
  · Update demographic information
  · Receive/complete CS forms (employee verification, income withholding, health benefits)

· Voice Response System

State:  Kansas

Website:  http://www.srskansas.org/cse/cse.htm

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Payment record (date range, event, event reason, process date, received date, status, payer/payee, amount, type, ID#)

· Forms (child support worksheet, application for services, payment form, lost/stolen affidavit, feedback form)
· References and Resources (Child Support Enforcement Handbook, examples and scenarios for preparing worksheet, child support schedules, services available)
· Local child support agencies
· Contact information-customer service staff (name, phone, email)
Employers:
· References and Resources (file layout for reporting new hires electronically, income withholding order info and FAQ, EFT info )
· Forms (Link to National Income Withholding, worksheet for computing income withholding, employer payment template)

Employers:
· New Hire Directory access

· Child Support Enforcement Handbook available in Spanish
· Voice Response System

State:  Kentucky

Website:  http://chfs.ky.gov/dcbs/dcs/
 

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (child support worksheet, Worksheet For Monthly Child Support Obligation, Worksheet For Monthly Child Support Obligation Exception)
· References and Resources (Child Support Laws and information, Child support guidelines, FAQ)
· Local child support agencies
· Contact information

· Voice Response System

State:  Louisiana

Website:  http://www.dss.state.la.us/departments/ofs/Support_Enforcement_Services.html

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Payment inquiry

· Forms (obligation worksheet, application for services & instructions)
· References and Resources (Services available, Child support guidelines, FAQ)
· Regional child support agencies

Employers:
· New Hire registration & information (on-line or FTP)

· Voice Response System

State:  Maine

Website:  http://www.state.me.us/dhs/bfi/dser/

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (application for services)
· References and Resources (Services available, Initiatives (lien network, financial data match, license revocation, lottery offset, new hire reporting, tax offset), Child Support Enforcement manual, how payments are distributed, insurance intercept info)
· Regional child support agencies
· Contact Information (including feedback mechanism)
Employers:
· References and Resources (New Hire Reporting instructions)

· Apply for services
Employers:
· New Hire registration (and instructions) - web or email

· Voice Response System
· New Hire Reporting (disk, tape, fax)

State:  Maryland

Website:  http://www.dhr.state.md.us/csea/index.htm

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (application for services, child support worksheet (sole or shared custody), income/expense questionnaire, affidavit of parentage-with instructions)
· References and Resources (Services available, Child Support Guidelines, Working across state lines,  Initiatives (multi-state financial data match, passport denial, tax offset), FAQ)
· Local child support agencies
· Contact Information (including feedback mechanism)
Employers:
· Forms (New Hire Registry)
· References and Resources (New Hire Reporting FAQ and fact sheet)

· Child Support Worksheet
Employers:
· New Hire registration (and instructions)

· Voice Response System

· Videos

State: Massachusetts

Website:  http://www.cse.state.ma.us/

State Contact:
Cheryl L. Traina, Director of Customer Service
617-887-7611
trainac@dor.state.ma.us

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Sample webpages
· Implementation phases

· Case opened date
· Current status
· Actions taken

· Past due support including arrears balance and interest balance
· Payment history-last 12 months
· Payment distribution

· Order Number

· Forms (Application for services, National Medical Support Notice)
· References and resources (Child Support Guidelines, FAQs, Dads make a difference, Laws and policies, Legislative update, News, Program profile (bank match, license suspension, Payment Intercept), Recent press, Publications, Statistics, Vocabulary, 10 most wanted)
· Email Us (general info, tip line, new hire, employer group, central registry, payment intercept program, personal income tax, online filing, trustee tax, corporate excise, website)

·Contact Info (general, new hire, other states, payment intercept, tip line, webmaster)

Employers:

· Forms (New Hire Reporting, sample income withholding)

· References and resources (New Hire Reporting Info., FAQs, programs (New Hire Reporting, Income Withholding, Medical Support)

· Forms completion (application for services, payment intercept)

·Child Support Calculation worksheets
· Direct deposit (setup, cancel, change)
· Update demographic information
· Update case information
· Language translation tool

Employers:

·New Hire Reporting (web or batch uploads)

· Information in Spanish

NOTE: Website display of information and interactive aspect in development

State:  Michigan

Website:  http://www.michigan.gov/fia/0,1607,7-124-5453_5528---,00.html

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (publication order form)
· References and Resources (Services available, Interstate support, Fatherhood is forever, Michigan Child Support and You, Initiatives (Fatherhood Campaign, High School Curriculum)
· Regional child support agencies
· Contact Information
Employers:
· Forms (New Hire Website: New Hire Reporting form/ instructions/ file layout, payment coupon)
· References and Resources (Income Withholding, Medical Support, link to National Medical Support Notice)

Employers:
· New Hire registration (and instructions) - web or email
· Electronic Income Withholding (through MISDU)

State:  Mississippi  

Website:  http://www.mdhs.state.ms.us/cse.html

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms ()
· References and Resources (Paternity establishment, License Suspension program, Access and Visitation program, FAQ)
· Regional child support directors
· Contact US (phone, email)
Employers:
· References and Resources (New Hire reporting, Income Withholding (incl. other states), Medical Support)

Employers:
· New Hire reporting

State:  Missouri  

Website:  http://www.dss.mo.gov/cse/

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Last 3 payments received and disbursed

· Forms (direct deposit application, automatic withdrawal authorization)
· References and Resources (Services provided, Parent's Fairshare program, Order Modification instructions, automatic withdrawal info, direct deposit info)
· Local child support offices (incl. county to field office cross ref)
· Contact Information (phone, email)
Employers:
· Forms (Income Withholding (incl, interstate), National Medical Support Notice)
· References and Resources (New Hire Reporting, Income Withholding (incl. interstate), Medical Support, National Medical Support Notice)

State:  Montana

Website:  http://www.dphhs.state.mt.us/about_us/divisions/child_support_enforcement/child_support_enforcement.htm

Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

●Office locations (by county)●Forms (application, CS Guidelines packet, CS Guidelines review questionnaire) 

· References and Resources (Child Support Division information (goals and objectives, office phone numbers, policies and procedures, Hotline phone numbers), Legal information (administrative rules, legal resources))●Contact us

●Online Montana State Case Registry and Vital Statistics Form ●Search

●Virtual Pavilion feature for Human Services information

State: Nebraska   

Website:  http://www.hhs.state.ne.us/cse/cseindex.htm

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

● Payment History (18 months)

●Forms (CP-Direct Deposit, Change of Address, NCP-Authorization for Automatic Withdrawal, Change of Address, Payment Coupon)

● References and Resources (Parent information (CS services, military duty), Child Support Guidelines and worksheet, Financial institutions (FIDM))

Employers:
●Forms (Registration, Auto. Deduction)

●Employer information (military duty)

●Nebraska Child Support Payment Center-NCSPC (make a payment, access payment schedule, change address, access billing statement, custom payment coupons, sign up for direct deposit)

●Change Address  ●Clerks of the Court Remittance●Child Support and County Attorney Offices (by county) ●Child Support Records Access

Employers:
●Make a payment

●View payment history

●Change address

· Voice Response System

State: Nevada

Website:  http://dwss.nv.gov/

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

●Forms (application for service, Direct Deposit Authorization) 

● References and Resources (Parent information -CS overview), Press releases, public notices, CS Enforcement statistics)  ●Office locations  ●Email Child Support

Employers:

● References and Resources (withholding income, New Hire Reporting)

●Information for IV-D staff (password protected)

●Languages - 9 available 

State: New Hampshire  

Website: http://www.dhhs.state.nh.us/DHHS/DHHS_SITE/default.htm

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

●Forms (Guidelines Worksheet)  ●References and resources (FAQ, Laws, Rules, and Policies; Additional Resources and Services, NH's 2002 Most Wanted Non-Supporting Parents Poster)

●Contact Info

●Child Support Calculator

●Voice Response System for payment information

State: New Jersey

Website:  http://www.njchildsupport.org/

State Contact:
 

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

●Case Inquiry:  View Case Status

● Most Recent Payment Information, CP and NCP

●Forms (application, Direct Deposit, request for change in Direct Deposit)

●References and resources (Child Support Handbook, Quarterly Newsletter, FAQs, military deployment, direct deposit, NCP parent information--One Stop Career Center services, Teens-- games, resources)

●Location of Child Support offices

Employers: ●Employer information (reservist call to duty, New Hires Directory, income withholding)

●Search for Community Resources (by county)●New Hire Reporting

●Voice Response System

State: New Mexico  

Website:  https://elink.hsd.state.nm.us/ecse/

Employer portal:

State Contact:
Jason B. Romero
Business Manager
NM Child Support Enforcement Division
(505) 827-6205
Jason.Romero@state.nm.us

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Sample web pages
· Technical platform description
· Sample APD
· NCSEA Customer Self Service Presentation

· Online Demo

· Case status/News

· Locate (NCP) Status

· Past due support (arrears balance owed, amount owed for current month)

· Current support due
· Payment history (CP: warrant number, date mailed, amount, status; NCP: Check #, Source, Date Received, Amount)
· Payment Status (mailed, cashed)

· References and resources (FAQs, help, privacy policy, access to other child support services)

· Search for local child support agency
· Contact info (phone)

· Address change for parents or employer

· Provide Employer Info

· Provide Asset Information
· SSN verification
· Direct deposit

· Request Case Review

· Change PIN number
· Guideline calculator
· EFT for NCP
· Receive/complete CS forms (application, income withholding)

Employers:

· Update employer information (address, automatic withdrawal for wage withholding, insurance information, FAQs for NMSN)

· Respond to verification of employment letter

· Link to eEmployer site

· Upcoming Capability: NMSN notice itself, instructions

State: New York

Website: https://newyorkchildsupport.com/home.html

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

●Payments (CP, NCP) and Disbursements (CP) 

● References and resources (CS services overview for CP and NCP, teen parents, glossary, Child Support Standards Act (CSSA) Guidelines, FIDM Handbook, brochures, reports)

●Update profile for CP and NCP●NCP create payment coupon  ●Search for local support offices/emails  ●Contact technical support via email/phone

●Brochures available in English and Spanish

State: North Carolina

Website:  http://www.ncchildsupport.com

  http://www.dhhs.state.nc.us/dss/cse/cse_hm.htm

State Contact:
 Bonnie Knowles
(919) 255-3701
bonnie.knowles@ncmail.net

Christopher Meike
(919) 255-3708
cmeike@sysrad.com 

Ramakanth Kodumagulla
(919) 255-3710
rkodumagulla@sysrad.com

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

●Sample webpages
●Application Architecture Overview

●Online Demo-

●Current status

●Scheduled payments, payment history

● Forms (application for services, automatic withdrawal authorization, automatic deposit)

● References and resources (Child Support Enforcement Guidelines, Security Policy, Help, direct deposit services)
● Search for local child support agency

● Search for Clerk of Court

● Contact us (phone, email)

Employers:

● Forms (New Hire reporting)

● References and resources (New hire reporting info, multi state reporting, EFT, income withholding, FAQs)

●Web payment (setup, cancel, change)
●Direct deposit
●Child Support obligation worksheet calculation (sole, joint, split, 3rd party custody)
Employers:

●Forms (new hire reporting)

State:  North Dakota

Website:  http://www.state.nd.us/humanservices/services/childsupport/

Contact:

Resources Available

Information available on Web

Web Functionality

Comments

Case

Financial

Court Order

Download/Access Only

Interactive

●Last payment amount and date

●Forms (application, New Hire reporting, direct deposit application, authorization to release information, CS Guidelines Instructions, CS Guidelines Worksheet, CS Guidelines Schedules A-D)

●References and resources (CS Guidelines, CS overview, FAQs, military call to active duty, direct deposit, CS Guidelines, proposed amendments to CS Guidelines, interest on CS arrearages, Income Withholding Issuance Center/IWIC, review and adjustment)

●Office locations (by Regional CSE Units)FAQs, Current CS news) 

●Contact us

Employers:

●Employer information (New Hire Reporting Requirements)

●Child Support On-Line Information System ●CP, NCP Name/Address change (email, online)  ●Search

Employers:

●Employer/New Hire Reporting

State: Ohio  

Website:  http://jfs.ohio.gov/ocs/

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

●Forms (application for services, income withholding) 

●References and resources (Most Wanted Poster, list of county job and family services agencies, Help/FAQs, glossary, paternity establishment, Grandparent information (how to apply, IVR system for case status), Financial institution information (FIDM))

●Interstate Central Registry 

Employers:

●Employer information (Income withholding, direct interstate income withholding, military deployment)

Employers:

●New Hire Reporting

●Electronic Payment

●Update Employee Info

Also includes:  ●Media Center ●Child Support Shareholders Group●Information for Ohio CSE professionals●Information for out-of-State CSE professionals

State: Oklahoma

Website:  http://www.okdhs.org/childsupport/

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

●Payment Info

●Forms (application for services and others)

●References and resources (FAQs, CSE Update, CS Guidelines, CSE Handbook, OK CSE Most Wanted, child support enforcement in states and other countries, Native American CSE services, Help page, Institution information (ABC's of FIDM, Data Match Methods and Calendar, FIDM Policy, email contact to CSED FIDM Unit)) 

●Location of CSE Offices

Employers:

●Employer information

●Child Support Guidelines Calculator●New Hire Reporting

●Voice Response System

State: Oregon   

Website:  http://www.dcs.state.or.us

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

● Case status
● Assignment of rights
● Office information where case is worked

● Case Balance (arrears balance owed, amount owed for current month)
● Payment history for the last 12 month's (Date Received, Amount Received, Date Check Issued, Amount of Check Issued)
● Payment Status ( outstanding, paid, returned check, cancelled)

●Forms (Application for services, Child Support Questionnaire, Child Attending School Compliance Requirements, Child Attending School Reporting Address, Child Support Grievance, Instructions for Computing Child Support, Child Support Computation Worksheet, 13 others) 

●References and resources (family law, lawyer referrals, child support and locate links, Publications (You Owe It to Your Child - Paternity Information for Mothers and Fathers, The Child Support Program in Oregon, Your Child Support Hearing - How to Prepare & Present Your Case, Division of Child Support Strategic Plan, Oregon Child Support Program Annual Report 2001-2002) , Child Support rules and guidelines, administrative rules (searchable), FAQs) ● Division of Child Support branch offices

● District Attorney offices (phone, fax, address, map

Employers:

● Forms (Employer New Hire Reporting, Past Support Withholding Calculation Worksheet)

● References and resources (FAQs, EFT,, New Hire Reporting form, Employer New Hire Reporting brochure, NMSN PowerPoint Slide Show) 

●Child Support Guidelines Calculator
●Interactive Past Support Withholding Calculation Worksheet
●Feedback Form

●Most forms and publications in English and Spanish.  Some also in Russian and Vietnamese.

State: Pennsylvania

Website:  http://www.childsupport.state.pa.us

State Contact:
Jay Poe
User Support Manager
(717) 705-5120
jaypoe@pacses.com

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Sample webpages
· CS Portal technical architecture description
· ERICSA Portal description

· Scheduled appointments and hearings
· Date of child support order
· Case History
· Case ID

· Past due support including arrears balance owed
· Current support due
· Payment history (last 5 checks over 12 months)

· Order Number

· References and resources (FAQ, child support terms, laws & legislation)
· Location of local child support agency and courts

· Contact us

· Update addresses (CP, NCP)
· Liens search
· Docket search
· Alerts for missing information
Employers:

· Create/Update Income Withholding Info
· Create/Update Employer Info
· Employer profile: Update employee list

· Site Tour

State:  Rhode Island

Website:  http://www.cse.ri.gov

  http://www.rinewhire.com

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

●Contact us

Employers:

●Employer information (Employer New Hire Reporting packet, FAQs, Security white paper)

●Child Support Lien Network

Employers:

●New Hire Reporting  (requires FEIN, Federal employer identification number, and password)

State:  South Carolina

Website:  http://www.state.sc.us/dss/csed/

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

● Forms (Application for services for CP and NCP, IRS Form 8379, Injured Spouse Claim and Allocation)

● References and resources (South Carolina Child Support Guidelines, Child Support Obligation Worksheet, FAQs, First Things First program, Visitation Involvement Parenting, Financial Institution Data Match Handbook, Child Support Statistics and Abandoned Property List)

● CSED Regional offices

● Contact us 

Employers:● Employer Information (Employer Information Package, Employer FAQs)

● Child Support Calculator

● Anonymous Tip for Delinquent Parents

Employers:● New Hire reporting (requires Employer ID and password)

State: South Dakota

Website:  http://www.state.sd.us/social/cse/index.htm

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive