State: Alabama

Website:  http://www.dhr.state.al.us/page.asp?pageid=288

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Sample payment history (CDU Link)

Link to AL CDU Website:
· Last payment (case number, amount, date)

· Forms (payment coupon, employers payment template)
· Search for local child support agency
· References and Resources (services available, how to apply for services)
· Contact Information
AL CDU Website:
· Forms (Address change)
· Resources (child support guidelines, schedule of basis child support obligations)
Administrative Office of Courts Link:
· Forms (47 child support forms)

· Voice Response System

State: Alaska

Website:  http://www.csed.state.ak.us

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Recent case status
· Employer Income assignments

KIDS Online
· Last payment (amount, date)
· Monthly Support Amount
· Total amount owed

· Forms (application for services, paternity establishment, modification of child support, interstate registration, establish direct deposit/withdrawal, 13 additional forms)

· Child support agency locations
· References and Resources (Available services, CSED Publications)
· Caseworker: names, phone, email

Employers:
· New hire information guide
· New Hire Reporting Form
· Multi-media presentation "What every employer needs to know about child support"
Court System Website:
· Forms (application for services, shared custody child support calculation, appearance and waiver of notice hearing)

· Guideline calculator
· EFT Form (fill it out, but must sign and send in)

· Request forms by FAX

State: Arkansas

Website:  http://www.arkansas.gov/dfa/dfa_child_support.html

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (application for services, case review request, child support case information, description and comment on case information)
· Local agency offices
· Contact Information
· References and Resources (Available services, opening a child support case, payment records, OCSE cost recovery schedule, payment Information, updates & announcements, costs of legal action, assignment of support rights)
Employers:
· Forms (employer billing notice and billing list, amount to each family worksheet, employer new hire, wage withholding worksheet, employer notice of pay redirection, worker's compensation reporting, employer's information sheet for setting up a new child support case)
· Employer's guide to child support laws

· Voice Response System

State: Arizona

Website:  https://www.azdes.gov/dcse/

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (Application for Child Support Enforcement, Authorization For Direct Deposit, Authorization To Stop Direct Deposit, Request For Withdrawal Of IV-D Services, Change of Address Notification)
· Local child support agencies and phone numbers
· References and Resources (guiding principles, eligibility requirements, services available, how to apply for services, FAQs, wanted list, 9 pamphlets)
· Contact Us
Employers:
· Forms (New Hire Reporting,
· References and Resources (New hire reporting information (electronic & non-electronic)

· Child Support Guidelines calculator
Employers:
· New Hire Reporting
· Multi-state Reporting

· Voice Response System

· Pamphlets in Spanish

State: California

Website:  http://www.childsup.cahwnet.gov/

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (Paternity declaration, Complaint Resolution, Complaint Amendment, Complaint Transfer, Notice of Complaint Resolution, Request for State Hearing)
· Local child support agencies and phone numbers
· References and Resources (News, FAQ, program information, reference library, brochures, Paternity Opportunity Program, Child Support Handbook, projects)
· Contact Us
· What's New Section
CA Courts Website:
· Forms/Instructions (Set Up Support/ Petition for Custody and Support, Set Up/Change Support Order by Agreement, Change Child Support When Support Is Based on Presumed Income, Set Up/Change Support Order With an Order to Show Cause or Notice of Motion, Change Support Order Using a Simplified Motion, Answer Papers Served With a Governmental Motion/Order to Show Cause, Answer Papers Served With an Order to Show Cause/Motion, Wage Assignment, Delay (Stay) or End a Wage Assignment, Answer Papers Served With a Simplified Motion, Answer Papers Served Asking for Earnings Assignment, Help Get Your License Back, Fee Waiver)

·Policies, Procedures, and Practices (P3) Project access requires password

· Some forms in Spanish

State: Colorado

Website:  http://www.childsupport.state.co.us

State Contact:
Craig Goellner, Systems Director
 (720) 947-5060
Craig.goellner@state.co.us

Curtis Rose, ACSES Technical Management
(720) 947-5000
Curtis.rose@state.co.us

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Needs Assessment of Web functionality.
· Results of survey of CP, NCP, Employer, intra-state caseworker and interstate caseworkers regarding desire web functionality, including screen prints of State CSE web sites.

· Recent case status (can be invoked by other state workers)
· Employer Income assignments

· Current support due
· Last payment (amount, date, distribution)
· Financial statement (payments, credits, adjustments, arrears balance)
· Payment history on case (12" months)

· Another state worker access (financial statement, payment history, current obligation)
· Employer payment history to FSR (including last payment)

· Forms (application, establish direct deposit, establish automated withdrawal, locate assistance, contact case worker)
· Search for local child support agency

· Assist with Locate
· References and Resources (paternity establishment, support enforcement, support order review)
· Contact us (email)

Employers:

Forms (report employee termination, verify employment, income assignment)

· Forms (application)

· Submit info on location of case party

· Guideline calculator
· Modification calculator
· Ability to update personal information (i.e. addresses)
 · Interstate forms submission capability

· Interstate communication

Employers:

· Employer pay-by-web

· Communicate with Caseworker

· In development under a SIP grant.
· Plan to have payment and case status information available to CP, NCP, inter-state caseworkers, other states.

State: Connecticut  

Website:  http://www.dss.state.ct.us/csrc/csrc.htm

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other

Case

Financial

Court Order

Download/Access Only

Interactive

· Forms (direct deposit authorization)
· Local child support agencies
· References and Resources (services available, how to apply for services, child support resource center)
· Contact Us
Judicial Branch Website:
· Forms (Withholding order for support)
· Resources (frequently asked questions)
Employers:
· Forms (Employer Remittance, Order to Withhold Income for Child Support, National Medical Support Notice)
· Resources (Employer Handbook, EFT/EDI Information for Employers, National Medical Support Notice information)

· Voice Response System

State: Delaware

Website:  http://www.state.de.us/dhss/dcse

State Contact:

Resources Available

Information available on Web

Web Functionality

Comments/Other