About the Office of Child Support Enforcement (OCSE)
OCSE is the federal government agency that oversees the national child support program.
Under the leadership of Commissioner Vicki Turetsky, we help child support agencies in states and tribes develop, manage and operate their programs effectively and according to federal law.
OCSE does not provide services directly to families. We partner with state, tribal and local child support agencies and others to encourage parental responsibility so that children receive financial, emotional, and medical support from both parents, even when they live in separate households. We promote effective child support enforcement tools coupled with family-centered customer service.
State, tribal and local agencies
Families receive services from the local child support office in their state or tribe. Either parent may apply for services. Grandparents or other custodians may also apply.
Child support agencies provide the following services:
- locate noncustodial parents
- establish paternity
- establish and enforce support orders
- modify orders when appropriate
- collect and pay child support payments
Each state and tribe operates its child support program a little differently. They offer services to all who need them, regardless of income, residency, nationality, or gender.
If you have tried unsuccessfully to resolve a case problem at your local child support office, you may contact the federal OCSE office:
- OCSEHotline@acf.hhs.gov (for a state or tribal case)
- OCSEInternational@acf.hhs.gov (for a case outside the U.S)
In fiscal year 2013, the national program collected $32 billion and served 17 million children and families.
Learn more about the national child support program:
- Fact sheet
- A one-page graphic about our collections, caseload, and cost-effectiveness
- FY 2013 Preliminary Report
- Child Support Handbook
- A flyer on the 3 steps to apply
- A storybook on how we work with families
OCSE Fact Sheet
Want to learn more about OCSE? Check out our Fact Sheet! There, you can read about our mission, purpose, goals and more to get a better sense of how our program serves children and families.Learn More