Electronic Income Withholding Orders (e-IWO)

e-IWO logo

Employers collect over 70 percent of all child support through income withholding orders (IWO).  We worked with states and employers to automate the income withholding process with electronic income withholding orders (e-IWO).

What you need to know about e-IWO

  • Uses Secure File Transfer Protocol to send electronic IWOs
  • IWOs are not sent via e-mail
  • A centralized process through OCSE that eliminates the need for individual state processes
  • Saves time and money

See the detailed overview of the e-IWO process.

Two ways to implement e-IWO:

  • System-to-System - Large employers can benefit by fully automating the process to receive files electronically


  • No Programming Option (NPO)
    • Easy to implement with limited resources required
    • Receive IWOs in .pdf format and respond easily using a spreadsheet or fillable .pdf document

To get started, contact william.stuart@acf.hhs.gov.

Most Recent & Requested Documents for Electronic Income Withholding Orders (e-IWO) RSS Feed

  • e-IWO Participation Information

    Published: February 10, 2014
    Provides states, tribes, territories, and employers with the information needed to participate in the e-IWO project
  • Bonus and Lump Sum Payments

    Published: April 4, 2012
    Explains reporting and withholding child support payments from lump sums or bonuses made to employees
  • e-IWO Implementation Options Overview

    Published: October 26, 2012
    One page handout outlining the e-IWO process and two options for employers to streamline income withholding
  • States Using e-IWO

    Published: July 10, 2014
    States that have implemented e-IWO and those that are in development
  • No-Programming Option for Employers

    Published: July 3, 2012
    Provides e-IWO specifications and an electronic version of the IWO for the employer no-programming option
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