Electronic Income Withholding Orders (e-IWO)

Employers collect 70 percent of all child support through income withholding orders (IWO).  OCSE worked with states and employers to automate the income withholding process with electronic income withholding orders (e-IWO).

What you need to know about e-IWO

• We use Secure File Transfer Program (SFTP) to send electronic IWOs
• IWOs are not sent via e-mail
• You can receive all IWOs at one central location instead of several local offices
• Using e-IWO will save you time and money if you currently process many IWOs

Choose from two implementation options

• System-to-System
  • Large employers can benefit by fully automating the process to receive files electronically
• No Programming Option (NPO)
  • Easy to implement with limited resources required
  • Receive IWOs in .pdf format and respond easily using a spreadsheet or fillable .pdf document

Learn more about your options in the e-IWO Overview. It’s easy to get started! Contact william.stuart@acf.hhs.gov.