Electronic Income Withholding Orders (e-IWO)

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Employers collect over 70 percent of all child support through income withholding orders (IWO).  We worked with states and employers to automate the income withholding process with electronic income withholding orders (e-IWO).

What you need to know about e-IWO

  • Uses Secure File Transfer Protocol to send electronic IWOs
  • IWOs are not sent via e-mail
  • A centralized process through OCSE that eliminates the need for individual state processes
  • Saves time and money

See the detailed overview of the e-IWO process.

Two ways to implement e-IWO:

  • System-to-System - Large employers can benefit by fully automating the process to receive files electronically

OR

  • No Programming Option (NPO)
    • Easy to implement with limited resources required
    • Receive IWOs in .pdf format and respond easily using a spreadsheet or fillable .pdf document

To get started, contact william.stuart@acf.hhs.gov.

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