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Introduction and Guide to Navigating the FPLS State Services Portal
March 14, 2012Provides instructions to navigate the FPLS State Services Portal, a screen by screen walkthrough for each application, and helpful tips
Income Withholding for Support (IWO) Training
A Guide to the IWO - April 2011
July 6, 2012Training presentation providing directions on how to complete the Income Withholding for Support (IWO) form
Safely Pursuing Child Support - Training Tools
April 17, 2012Helps child support offices identify and address domestic violence issues and safely pursue child support for their customers
OCSE Training Courses for Tribal IV-D Directors
July 15, 2010Provides web-based training for Tribes organized around procedures in the final rule for Tribal Child Support Enforcement Programs
Working with the Military on Child Support Matters: Trainer Guide
July 15, 2005Contains a two-day course curriculum targeted for child support workers who process cases involving military members
The Role of the Family Violence Indicator
Safely Pursuing Child Support
October 11, 2011Presentation about how the Family Violence Indicator is handled in the FPLS and its impact on case participants
FPLS - Continually Changing to Support Children and Families
Introduction to the State Services Portal for IV-D Directors
May 1, 2011Provides a high-level description of FPLS applications and introduces the new State Services Portal
Role of IV&V
April 25, 2012Presentation on the triggers, process, and oversight for Independent Verification and Validation (IV&V)
APD Reform Presentation
Training for State Staff
April 25, 2012Describes major changes in the APD rule under the new APD regulations
Debt Inquiry Service Presentation For Employers & Insurers
March 28, 2012Presentation explaining Debt Inquiry Service screens and how employers and insurers use it to report lump sums