Avoiding Employee Address Issues
TO: ALL NEW HIRE CONTACTS
RE: Employee Address
The Federal Office of Child Support Enforcement (OCSE) is currently working with States to increase the quality of data sent to them via matches between the Federal Case Registry (FCR) and the National Directory of New Hires (NDNH). We have identified a new issue regarding employee addresses submitted by employers, which we believe can be corrected by informing employers of the problem and how to avoid it in the future.
Some employers, in situations where they do not have a home address on record for the employee, are putting their own address in the Employee Address fields. Providing employer information in the Employee Address fields will cause the States to receive duplicate addresses, i.e., employer address information in both the employee and employer address fields. By receiving duplicate addresses, States may load erroneous information into their databases or waste resources trying to clean up the information.
Employers need to be reminded to leave the employee’s home address blank if they do not have one on record. We encourage you to communicate this to employers that report new hires to your State Directory of New Hires (SDNH). By getting employers to keep data clean before they submit it to the SDNH, States can avoid time-consuming clean up efforts.
We appreciate your support and cooperation in this endeavor, and your continued dedication to enhancing the lives of America’s children.
Donna J. Bonar
For Office of Automation and Program Operations
Federal Office of Child Support Enforcement
cc: State IV-D Directors
Regional Program Managers
Regional New Hires
Primary New Hire Contacts