Electronic Document Exchange (EDE) Overview
- What is EDE?
- What can I do in EDE?
- How can I access EDE?
- How can my state participate or begin using EDE?
In response to states’ requests, the federal Office of Child Support Enforcement developed a way for states to exchange child support documents and Uniform Interstate Family Support Act (UIFSA) forms electronically to improve the efficiency of child support case processing. After extensive discussions with states about their document sharing needs, we developed the EDE application.
EDE is a secure way for states to exchange child support documents and UIFSA forms electronically to improve the speed of child support case processing. EDE benefits states by reducing the cost of postage and handling, and delivering documents to other states faster than standard methods.
- Request documents from another state participating in EDE
- Respond to requests
- View and download responses
- Send unsolicited documents to an EDE participant in support of a CSENet transaction to open a case or to update documents for an existing case
- Download unsolicited documents
- View reports (restricted to a supervisor)
EDE is accessible via the State Services Portal (SSP). Each state authorizes and authenticates its own users. For questions on how to access EDE in your state, see your supervisor or your state’s SSP administrator.
Because EDE resides on the SSP, participation does not require state programming. Your state may upload imaged documents using methods such as centralized or county-based imaging systems or scanners.
To access the EDE application, or if you have additional questions, contact the service desk at 800-258-2736 or firstname.lastname@example.org.