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Federal Offset and Passport Denial State Services Portal Applications

DCL-11-08

Published: May 5, 2011
Information About:
State/Local Child Support Agencies
Topics:
Federal Systems, Child Support Portal/SSP, Federal Offset Program (FOP), Passport Denial
Types:
Policy, Dear Colleague Letters (DCL)
Tags:
Collection & Enforcement Systems

DEAR COLLEAGUE LETTER

DCL-11-08

DATE: May 5, 2011

TO: ALL STATE AND TRIBAL IV-D DIRECTORS

RE: Federal Offset and Passport Denial State Services Portal Applications

Dear Colleague:

We are pleased to report that twenty states are now or will soon be using the Federal Offset (FO) and Passport Denial (PPD) web applications through the State Services Portal (SSP), the web-based access to child support services via a secure, single sign-on interface. These applications provide users with a much improved platform to help manage their state’s FO and PPD caseloads certified at OCSE. We have received extremely positive feedback from state users since implementation in December 2010.

The FO and PPD web applications replace the Time Sharing Option (TSO) application (or TSO panel) that allows authorized users access to offset and passport denial data through SSA’s mainframe. The TSO, FO and PPD applications will continue to run concurrently until January 1, 2013, at which time the TSO application will be retired.

Compared to the TSO application, improvements provided by the FO and PPD web applications include:

  • No more SSA hardware dependency.
  • No more SSA pre-approval required for access.
  • Two levels of user access available for each application: full access and limited read-only.
  • Efficient and intuitive interface, quick tabs to obtain case data.
  • Improved functionality including one-step update submittals of case data.
  • Return offset and passport denial information almost instantly in a user-friendly, easily readable format.
  • Users can enter passport success stories right from the passport denial page.

With the addition of the FO and PPD applications, the SSP now has four applications available to users. The Query Interstate Cases for Kids (QUICK) was the first service to move onto the SSP, followed by the e-Employer Query Page. Two more applications are expected to become available in 2011 including Online Locates and Department of Defense (DoD) Entitlement Data for Active and Reserve Military.

If your state is currently using the SSP (for example, to access QUICK via HTML), you will have to add federal offset and passport denial user roles to the Hypertext Transfer Protocol (HTTP) header to start using the FO and PPD applications.

If your state is not using the SSP, you must first modify your system and make the required proxy server changes specified in the FPLS State Services Portal Software Interface Specifications to take advantage of these applications.

There will be an FPLS Portal webinar on May 19, 2011, for the IV-D Directors. Additional FPLS Portal presentations will be made at the annual IV-D Directors conference as well as other child support conferences including ERICSA and WICSEC later this year.

For more information on how your state can obtain access to the various applications on the SSP, please contact the End User Support Team at (800) 258-2736 or csenet.2000@lmco.com.

Sincerely,

Vicki Turetsky
Commissioner
Office of Child Support Enforcement

cc: ACF/OCSE Regional Program Managers