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How to Participate in the Insurance Match Program

Published: August 8, 2014

Insurance companies or third-party administrators may participate in the Office of Child Support Enforcement (OCSE) Insurance Match Program using one of three methods:

  1. Claims Submitter - send OCSE a file containing claims information that will be compared to individuals who owe past-due child support.
  2. ISO's ClaimSearch - if your company reports claims to Insurance Services Office (ISO) ClaimSearch database, participating in the OCSE insurance match program is as easy as 1-2-3!  To join the OCSE program contact ISO Customer Support at 800-888-4476 or you can send email to njsupport@iso.com.
    1. Notify ISO that your company would like to participate in the OCSE insurance match program.
    2. ISO will match your company's claims to the file of delinquent obligors provided by OCSE.
    3. ISO returns the matches to OCSE to send to the state child support enforcement agency(ies) responsible for collecting the past-due child support.

    Additional information about ISO's service is located on their website under Child Support Enforcement Agency Reporting (CSEA) Service.

  3. Debt Inquiry Service (DIS) - OCSE developed a web application that allows insurers to provide information about individuals who are eligible to receive a lump sum or other type of payout to determine if they owe past-due support.

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