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Instructions – the Australian Child Support Secure Email System

DCL-13-17

Published: September 4, 2013
Information About:
State/Local Child Support Agencies
Topics:
International
Types:
Policy, Dear Colleague Letters (DCL)
Tags:
Foreign Reciprocating Countries (FRC), State/Employer Contact & Program Information

DEAR COLLEAGUE LETTER

DCL-13-17

DATE:  September 4, 2013

TO:  ALL STATE AND TRIBAL IV-D DIRECTORS

RE:  Instructions - The Australian Child Support Secure Email System

Dear Colleague:

Australian officials have requested that the Office of Child Support Enforcement notify states and tribes about the Australian child support program’s secure email system.  Use of the secure email system for all external emails is a requirement for all of the Australian Government’s Department of Human Services.  Australia will only send sensitive data by email through its secure server, so the creation of an account is necessary in order to work with the Australian child support program.  To assist our colleagues in registering for and creating a secure email address, we would like to share Australia’s user procedures and registration instructions for the secure system.

Enclosed are the steps for registration.  If you have questions or need additional information, please contact the Australian child support program at: childsupportoverseas@humanservices.gov.au.

Thank you for your efforts to ensure that children involved in international cases receive child support.  

Sincerely,

Vicki Turetsky
Commissioner
Office of Child Support Enforcement

Enclosure

cc: ACF/OCSE Regional Program Managers