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Insurance Match for Self-Insured Employers

Published: July 18, 2016

Partnership with Employer Community Results in Child Support Program Success

The partnership with employers is essential to the success of the child support program since you withhold 75 percent of child and medical support collections through payroll deductions.  We recognize your challenges when navigating the child support program, and appreciate your contributions to ensure financial stability for children and families.

Insurance Match Program: Another Opportunity to Help Families Receive Support

We encourage employers that self-fund or self-insure for workers’ compensation to participate in our Insurance Match program. In 2006, Congress passed legislation that authorizes us to compare information about parents who owe past-due support with information maintained by insurers (or their agents) about insurance claims, settlements, awards, and payments. We send information resulting from the data matches to the state child support agencies responsible for collecting child support. As of October 2015, half the states and territories participating in the program voluntarily reported over $39 million in collections.

The legislation also includes a non-liability provision for insurers, including those self-insured for workers’ compensation, that participate in the data match.

How Can Self-Insured Employers Participate?

Employers can participate in our Insurance Match program using one of these options:

  1. Use the Insurance Services Office (ISO) ClaimSearch – If your company reports claims to the ISO ClaimSearch database:
    1. Contact ISO to authorize them to match your company’s claims to the OCSE-provided file containing individuals who owe past-due support.
    2. ISO returns the matches to OCSE to send to the state child support agencies responsible for collecting the past-due child support.

    Note: For more information about ISO’s service, contact your ISO representative.

  2. Send information about pending insurance claims directly to us
    1. Use a batch file process – Send information about pending insurance claims to us. We compare the information you provide with people who owe past-due child support.
    2. Use the Debt Inquiry Service – A web application that allows you to upload information about people eligible to receive an insurance payout to determine whether those claimants owe past-due child support.
    3. We send matches to the state child support agencies responsible for collecting the past-due support.

For more information about our program, email insurancematch@acf.hhs.gov.

Last Reviewed: July 18, 2016

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