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Proposed QUICK Case Activity Statements

DCL-07-24

Published: August 24, 2007
Information About:
State/Local Child Support Agencies
Topics:
Case Management
Types:
Policy, Dear Colleague Letters (DCL)
Tags:
Electronic Communication

DEAR COLLEAGUE LETTER

DCL-07-24

ATTACHMENT: QUICK CASE ACTIVITY STATEMENTS

DATE: August 24, 2007

TO: ALL STATE AND TRIBAL IV-D DIRECTORS

RE: Proposed QUICK Case Activity Statements

Dear Colleague:

We are asking for your assistance in reviewing the Case Activity Statements for the next module of QUICK (Query Interstate Cases for Kids).

QUICK is an electronic application that allows caseworkers to view interstate case information in real time. With this capability, a caseworker can provide an immediate response to a customer or quickly determine the next case action. At this time there are six States in production and twelve more have begun development.

For the past year, the Federal Office of Child Support Enforcement and the QUICK Case Activities Workgroup have been developing the Case Activity module. This addition to QUICK will allow caseworkers to view 34 different case activities underway or completed by another State. In addition to the financial and basic case data currently available in the Financial module, caseworkers will also be able to view non-custodial parent locate, paternity, order establishment, enforcement, and case status, as well as contact information for the caseworker in the other State.

The enclosed document contains the wording for each statement that will appear on the caseworker’s screen (Screen Statements), the instructions associated with each statement, and the related data elements.

Please review the table to ensure that the statements are understandable, relevant and complete, that the instructions are clear and accurate, and that the data elements are appropriate. After reviewing the document, email your comments to Patricia Crawford at patricia.crawford@lmco.com within 30 days of receiving this letter.

To receive more information regarding the QUICK Case Activity Statements, you may also email Ms. Crawford at patricia.crawford@lmco.com or call her at (703) 367-3949.

Sincerely,

Margot Bean
Commissioner
Office of Child Support Enforcement
Enclosure

cc: Regional Program Managers
ACF Regional Administrators