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QUICK User's Guide

Version 9.0

Published: December 19, 2014
Information About:
State/Local Child Support Agencies
Federal Systems, Query Interstate Cases for Kids (QUICK)
Technical References
Electronic Communication, Federal Systems User Guides

This document is designed to provide information for the users of the Query Interstate Cases for Kids (QUICK) system so they can effectively use the application including the following:

  • Background on how QUICK originated, provisions for data security, how QUICK works, the importance of case IDs for using QUICK and logging into and off of the system
  • The QUICK user interface and information on the conventions used in QUICK windows along with typical error messages, timing out, availability of training and criteria for case IDs
  • How to create a search query for a case
  • Description about using the Case Participant window and actions that can be taken if the participants do not match your state’s case
  • Description for each window that presents financial information and includes definitions of the financial data elements and their composition
  • Description for the windows that present completed case action statements for locate, paternity, order establishment and enforcement activities as well as a list of all statements that can appear for each business area
  • The window containing contact information for the person or group handling the case in the state that was queried
  • A brief description of the Help system
  • Application messages generated by QUICK, the window in which they may appear, the causes and the potential remedies