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States Requiring Electronic Child Support Payments

Program Innovation Maps

Published: September 26, 2014
Information About:
State/Local Child Support Agencies
Topics:
Employer Responsibilities, Electronic Payments/EFT/EDI
Types:
Program Information/Contacts
Tags:
Program Innovation Maps
  • California

    Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    California SDU Electronic Help Desk
    Phone: 866-901-3212
    E-mail: casdu-electronichelpdesk@dcss.ca.gov
    Website: www.childsup.ca.gov/ (Click on "Make a Payment On-line")

  • Florida

    Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    ExpertPay (free to employers)
    Phone: 800-403-0879
    E-mail: customer.service@expertpay.com
    Website: www.expertpay.com

    OR

    MyFloridaCounty.com (employers fee: $5 per 20 payments)
    Phone: 877-326-8689
    E-mail: webmaster@myfloridacounty.com
    Website: www.myfloridacounty.com

  • Illinois

    Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    ExpertPay (free to employers)
    Phone: 800-403-0879
    E-mail: customer.service@expertpay.com
    Website: www.expertpay.com

  • Indiana

    Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    Indiana Child Support Payment System (free to employers)
    Phone: 800-292-0403
    Website: http://www.in.gov/dcs/2507.htm

  • Iowa

    Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    Iowa DHS CS (free to employers)
    Phone: 877-274-2580
    Fax: 319-226-7150
    E-mail: csrue@dhs.state.ia.us
    Website: http://www.iowachildsupport.gov
    Website: https://secureapp.dhs.state.ia.us/epay/

  • Massachusetts

    Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    Smart System (free to employers and noncustodial parents)
    Website: https://ma.smartchildsupport.com

    Employer Relations Unit and EFT Outreach
    Phone: 781-917-0050
    Fax: 781-917-0055
    E-mail: maeru.fax@smimail.net
    Note: Credit cards accepted

  • Nebraska

    Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    Nebraska Child Support Payment Center (free to employers)
    Phone: 877-631-9973
    Website: http://www.nebraskachildsupport.com

  • Nevada

    Has passed legislation or regulations requiring employers to remit their child support payments electronically.  Nevada offers a web-based payment service for employers:

    Vicki Obrien
    Phone: 702-486-1042
    E-mail: SCaDU.EFT@dwss.nv.gov

    Website: https://dwss.nv.gov, click the ‘How to Pay’ button underneath the Child Support tab

     

     

  • North Dakota

    Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    Employer EFT (free to employers)
    Phone: 800-251-8685, #2
    Phone: 701-328-7528 (out-of-state employers)
    E-mail: soeft@nd.gov
    Websites: www.nd.gov/dhs/services/childsupport/empinfo/eft

  • Ohio

    Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    ExpertPay (free to employers)
    Phone: 800-403-0879 (outside Ohio)
    Phone: 888-965-2676 (within Ohio)
    E-mail: customer.service@expertpay.com
    Website: www.expertpay.com
    Note: Free software offered to employers for e-Payments

  • Oregon

    Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    CSPay (free to employers)
    Phone: 866-907-2857
    E-mail: EFTHelp@doj.state.or.us
    Website: http://www.oregonchildsupport.gov/

  • Pennsylvania

    Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    ExpertPay (free to employers)
    Phone: 800-403-0879
    E-mail: customer.service@expertpay.com
    Website: www.expertpay.com

    For more information on electronic payments contact Pennsylvania SCDU Customer Services:
    Phone: 877-676-9580
    E-mail: pa-childsupp-2.fc-sls@acs-inc.com

  • Texas

    Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    ExpertPay (free to employers)
    Phone: 800-403-0879
    E-mail: customer.service@expertpay.com
    Website: www.expertpay.com
    Note: Free ACH software offered to employers for e-Payments

  • Virginia

    Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    Virginia $4Kids On-line Payment System
    Phone: 804-726-7333
    E-mail: eftpayments@dss.virginia.gov
    Website: https://egov.virginia.gov/DSS/Dollars4Kids/

  • West Virginia

    Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    West Virginia Support Payment Center
    Phone: 800-835-4683 Employer Relations Unit
    Phone: 800-446-5382 (Phone payments by noncustodial parents)
    E-mail: DHHRBCSEERU@wv.gov

    Website: https://wv.smartchildsupport.com for employers (no fee)
    Website: https://apps.wv.gov/DHHR/wvchildsupportdirect for employers ($1 per use fee)
    Website: https://apps.wv.gov/DHHR/SPI/login.aspx for noncustodial parents paying directly ($3 service fee)

  • Has passed legislation or regulations requiring employers to remit their child support payments electronically. Click for more information.

    Download the employer EFT authorization form at www.guamcse.net.
    Fax the completed form to the Guam SDU at 671-477-2159.
    Phone: 671-475-3324, ext. 786 (technical assistance)
    E-mail: child.support@guamcse.net

Legend

    • Has passed legislation or regulations requiring employers to remit their child support payments electronically.

California, Florida, Guam, Illinois, Indiana, Iowa, Massachusetts, Nebraska, Nevada, North Dakota, Ohio, Oregon, Pennsylvania, Texas, Virginia, and West Virginia have passed legislation or regulations requiring employers to remit their child support payments electronically. The criteria for determining whether your company must submit electronic payments vary by state.

For more information about converting to electronic payments for child support, contact your state child support enforcement agency or email the Employer Service Team at employerservices@acf.hhs.gov.

California

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers in California who are required to file state taxes electronically are required to remit their child support payments electronically. California offers a web-based payment service for employers and noncustodial parents:

California SDU Electronic Help Desk
Phone: 866-901-3212
E-mail: casdu-electronichelpdesk@dcss.ca.gov
Website: www.childsup.ca.gov/ (Click on "Make a Payment On-line")

Florida

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers in Florida with 10 or more employees or who pay $30,000 or more in state taxes annually are required to remit their child support payments electronically. Florida offers two web-based payment services:

ExpertPay (free to employers)
Phone: 800-403-0879
E-mail: customer.service@expertpay.com
Website: www.expertpay.com

OR

MyFloridaCounty.com (employers fee: $5 per 20 payments)
Phone: 877-326-8689
E-mail: webmaster@myfloridacounty.com
Website: www.myfloridacounty.com

Guam

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers in Guam with 10 or more employees and at least one child support order are required to remit child support payments electronically.

Download the employer EFT authorization form at www.guamcse.net.
Fax the completed form to the Guam SDU at 671-477-2159.
Phone: 671-475-3324, ext. 786 (technical assistance)
E-mail: child.support@guamcse.net

Illinois

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers in Illinois with 250 or more employees or fewer than 250 employees but paying on 10 or more orders are required to remit child support payments electronically. Illinois offers a web-based payment service for employers:

ExpertPay (free to employers)
Phone: 800-403-0879
E-mail: customer.service@expertpay.com
Website: www.expertpay.com

Indiana

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers in Indiana with more than 50 employees and having more than one employee with an income withholding order are required to remit their child support payments electronically. Indiana also has a non-compliance fine of $25 per employee, per pay period. Indiana offers a web-based payment service for employers:

Indiana Child Support Payment System (free to employers)
Phone: 800-292-0403
Website: http://www.in.gov/dcs/2507.htm

Iowa

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Payers of income with 500 or more employees must remit support payments electronically. For payers of income with 200 to 499 employees AND employers with 100 or more employees using an agent for payroll processing, the compliance date is December 31, 2013. Payers of income with fewer than 200 employees and who handle their own payroll are not subject to the EFT mandate. Payers of income with fewer than 100 employees and who use a payroll service provider are also not subject to the EFT mandate. If it is determined that EFT would cause undue hardship, payers of income may elect to submit payments electronically through a website operated by the state of Iowa. Iowa offers a web-based payment service for employers:

Iowa DHS CS (free to employers)
Phone: 877-274-2580
Fax: 319-226-7150
E-mail: csrue@dhs.state.ia.us
Website: http://www.iowachildsupport.gov
Website: https://secureapp.dhs.state.ia.us/epay/

Massachusetts

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers in Massachusetts with five or more employees who have child support orders are required to remit child support payments electronically. Also, employers with a history of irregular or untimely payments or other instances of failure to remit child support payments may be required to remit electronically. Massachusetts offers a web-based payment service for employers and noncustodial parents:

Smart System (free to employers and noncustodial parents)
Website: https://ma.smartchildsupport.com

Employer Relations Unit and EFT Outreach
Phone: 781-917-0050
Fax: 781-917-0055
E-mail: maeru.fax@smimail.net
Note: Credit cards accepted

Nebraska

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers in Nebraska with 50 or more employees and who are paying on at least one order are required to remit child support payments electronically. Nebraska offers a web-based payment service for employers:

Nebraska Child Support Payment Center (free to employers)
Phone: 877-631-9973
Website: http://www.nebraskachildsupport.com

Nevada

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers in Nevada with 50 or more employees are required to remit child support payments electronically.  Nevada offers a web-based payment service for employers:   

Vicki Obrien
Phone: 702-486-1042
E-mail: SCaDU.EFT@dwss.nv.gov

Website: https://dwss.nv.gov, click the ‘How to Pay’ button underneath the Child Support tab

North Dakota

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers in North Dakota with more than 24 employees and having received more than four income withholding orders (IWO) must remit child support payments electronically. An employer with more than 24 employees but fewer than five IWOs may opt out of the electronic payment requirement only through a written request. The Child Support Enforcement Division may waive the requirement for employers who can show good cause. Information about electronic payments is available at www.nd.gov/dhs/services/childsupport/empinfo/eft. North Dakota offers a web-based payment service for employers:

Employer EFT (free to employers)
Phone: 800-251-8685, #2
Phone: 701-328-7528 (out-of-state employers)
E-mail: soeft@nd.gov
Websites: www.nd.gov/dhs/services/childsupport/empinfo/eft

Ohio

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers in Ohio with 50 or more employees are required to remit child support payments electronically. Ohio offers a web-based payment service for employers:

ExpertPay (free to employers)
Phone: 800-403-0879 (outside Ohio)
Phone: 888-965-2676 (within Ohio)
E-mail: customer.service@expertpay.com
Website: www.expertpay.com
Note: Free software offered to employers for e-Payments

Oregon

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers in Oregon with five or more employees and who have received one or more orders; employers with fewer than five employees but have received orders against more than one employee; employers required to pay taxes electronically; or employers who have failed to withhold or pay correctly and timely, according to law, are required to remit child support payments electronically. Oregon offers a web-based payment service for employers:

CSPay (free to employers)
Phone: 866-907-2857
E-mail: EFTHelp@doj.state.or.us
Website: http://www.oregonchildsupport.gov/

Pennsylvania

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers in Pennsylvania with 15 or more employees and who are paying on two or more orders are required to remit child support payments electronically. Also, employers with a history of two payments that have been returned for insufficient funds will be required to remit electronically. There is a monetary sanction for failure to comply. Pennsylvania offers a web-based payment service:

ExpertPay (free to employers)
Phone: 800-403-0879
E-mail: customer.service@expertpay.com
Website: www.expertpay.com

For more information on electronic payments contact Pennsylvania SCDU Customer Services:
Phone: 877-676-9580
E-mail: pa-childsupp-2.fc-sls@acs-inc.com

Texas

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers in Texas with 50 or more employees must remit child support payments electronically within two business days after pay date. Texas offers a web-based payment service:

ExpertPay (free to employers)
Phone: 800-403-0879
E-mail: customer.service@expertpay.com
Website: www.expertpay.com
Note: Free ACH software offered to employers for e-Payments

Virginia

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers in Virginia with 100 or more employees and payroll processing firms with at least 50 employer clients are required to remit child support payments electronically. Virginia offers a web-based payment service:

Virginia $4Kids On-line Payment System
Phone: 804-726-7333
E-mail: eftpayments@dss.virginia.gov
Website: https://egov.virginia.gov/DSS/Dollars4Kids/

West Virginia

Has passed legislation or regulations requiring employers to remit their child support payments electronically.

Employers with more than 50 employees are required to remit child support payments electronically. West Virginia offers a web-based payment service:

West Virginia Support Payment Center
Phone: 800-835-4683 Employer Relations Unit
Phone: 800-446-5382 (Phone payments by noncustodial parents)
E-mail: DHHRBCSEERU@wv.gov

Website: https://wv.smartchildsupport.com for employers (no fee)  
Website: https://apps.wv.gov/DHHR/wvchildsupportdirect for employers ($1 per use fee)
Website: https://apps.wv.gov/DHHR/SPI/login.aspx for noncustodial parents paying directly ($3 service fee)