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Update on the OCSE Insurance Match Program

DCL-08-33

Published: May 9, 2012
Information About:
Other Private Partners, Insurance Companies, State/Local Child Support Agencies
Topics:
Federal Systems, Insurance Match

DEAR COLLEAGUE LETTER

DCL-08-33

ATTACHMENTS: OCSE Draft Bulletin for States and Insurance Match State Participation Form

DATE: September 15, 2008

TO: ALL STATE AND TRIBAL IV-D DIRECTORS

RE: Update on the OCSE Insurance Match Program

Dear Colleague:

In February 2006, Congress passed the Deficit Reduction Act (DRA) of 2005 amending Section 452 of the Social Security Act to authorize comparisons of information concerning individuals owing past-due child support with information maintained by insurers (or their agents) concerning insurance claims, settlements, awards, and payments.

Since the legislation passed, the Federal Office of Child Support Enforcement (OCSE) worked closely with the insurance industry and State Child Support Enforcement (CSE) agencies to implement the Insurance Match and continues to coordinate efforts to increase both State and insurer participation in the program.

The OCSE Insurance Match is an additional service provided to State CSE agencies through the FPLS at no additional cost that will assist in collecting past-due child support. Participation in the match is optional for both State agencies and insurance companies or their agents. Cases submitted by participating States through the Federal Offset Program will be used to identify obligors eligible for the insurance match.

As of August 4008, the following 35 States are participating in the program:

Arkansas
California
Colorado
Connecticut
District of Columbia
Illinois
Indiana
Iowa
Kentucky
Louisiana
Maine
Maryland
Michigan
Missouri
Montana
Nebraska
Nevada
New Jersey
New Mexico
New York
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Utah
Virginia
Washington
West Virginia
Wisconsin
Wyoming


States receive insurance matches through several transmission methods including the Federal Case Registry (FCR) in the two-part insurance match response record introduced in FCR Release 07-01.  The response record layout is contained in the Release Specifications document.  If States have not yet programmed their systems to receive data, matched data can be received via secure email, fax, or phone.

All States participating in the OCSE Insurance Match Program have the ability to:

  • Set their specific minimum arrears threshold.
  • Exclude certain sources of claims data (e.g., matches from their State
    Workers’ Compensation (WC) Agency, etc.).
  • Exclude individuals on a case-by-case basis using the Insurance Match
    Exclusion Indicator introduced in Federal Offset Release 07-01. For
    additional information on the exclusion indicator, please see the Release Specifications document.

Outreach to the insurance industry and State CSE agencies is critical to obtain maximum participation in the OCSE Insurance Match Program. OCSE employed a multi-pronged approach to implement the legislation and continues to work with State WC agencies, insurance companies and associations, the U.S. Department of Labor and repositories of claims data (e.g., the Insurance Service Office (ISO)) to obtain agreements to match their claims data with individuals who are delinquent in their child support obligation. On July 30, 2008 the National Association of Insurance Commissioners (NAIC) issued an e-mail with the attached model Bulletin ("BUILDING PARTNERSHIPS WITH INSURERS TO IMPROVE THE LIVES OF CHILDREN") to the insurance commissioners in all States and territories for distribution on their letterhead to all property & casualty and life insurers domiciled in their State. This may be an excellent opportunity for State CSE agencies to reach out to the insurance commissioners and companies in your State to share information about the OCSE Insurance Match Program and potentially secure their commitment to participate in the data exchange.

To date, OCSE contacted WC agencies in all 54 States and territories and currently has agreements in place with the Colorado and Wisconsin WC agencies, Indiana’s WC Board and South Dakota’s Department of Labor - Division of Labor Management. OCSE is actively matching with data from Colorado and Wisconsin. As of August 2008, $22,167 in collections has been voluntarily reported to OCSE. A total of 14,226 new and updated matches have been processed from the Colorado and Wisconsin WC agencies.

OCSE recently entered into an agreement with ISO to match their customers’ claims (as authorized by the insurance company) with a file containing obligors eligible for the match. As a result, OCSE will receive matched data from any insurer that is a member of ISO’s ClaimSearch and authorizes ISO to match their claims data with OCSE’s file of delinquent obligors.

OCSE will notify State CSE agencies as agreements are reached with new insurance matching partners. If your State would like to participate in the OCSE Insurance Match Program, submit the attached State Participation Election Form via email or fax to:

Sherri Grigsby, Manager, Insurance Match Program
e-mail: sherri.grigsby@acf.hhs.gov
Fax: (202) 401-5558

If you have questions, please contact Sherri Grigsby at (202) 401-6114 or Lisa Johnson at (202) 401-5730. Thank you for your continued participation in efforts to improve the lives of our nation’s children.

Sincerely,

Margot Bean

Commissioner
Office of Child Support Enforcement

Enclosures

cc: Regional Program Managers
State Insurance Match Contacts