State Systems Automation & Technology

OCSE provides guidance and technical assistance to states to improve the efficiency and effectiveness of their child support systems.  We provide support through research, planning and design, consultation, site visits, toolkits, training, and demonstration projects.

With a highly automated system:

  • Caseworkers have more time to focus on complex cases
  • States can adhere to mandated timeframes to achieve successful outcomes
  • Case data is more reliable, secure, and readily available
  • Data exchange and information sharing is more comprehensive and useful
  • Reporting can be predictive, analytic and versatile
  • Customer service is improved and available at multiple points of contact

Most Recent & Requested Documents for State Systems Automation & Technology RSS Feed

  • IV&V Status of State Systems

    Published: August 1, 2014
    Information on the status, cost, and schedule of Independent Verification and Validation (IV&V) of state projects  
  • Status of Automated Child Support Systems

    Published: February 7, 2014
    Provides certification and IV&V status, caseload, and collections information for State Child Support Systems
  • The Affordable Care Act and Child Support

    Published: May 14, 2013
    A presentation on the opportunities provided by the Affordable Care Act for child support enforcement systems
  • APD Reform Presentation

    Published: April 25, 2012
    Describes major changes in the APD rule under the new APD regulations
  • IV&V Assessment Options

    Published: April 25, 2012
    Detailed view of the triggers, process, and oversight for Independent Verification and Validation (IV&V)  
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