National Runaway Switchboard Becomes National Runaway Safeline

The federally designated national communication system for runaway and homeless youth changed its name. As of January 15, 2013, the National Runaway Switchboard became the National Runaway Safeline.

As the go-to hotline for America’s runaway, homeless and at-risk youth and their families, the Chicago organization felt it needed a name that better reflected a world where technology allows us to provide a safe connection to youth in a variety of ways.

No longer limited to the telephone, the National Runaway Safeline now connects to more than 100,000 youth in crisis, parents, teachers, and others a year thorugh calls, emails, texts, and Web-based LiveChats. Those seeking help are put in touch with local social service providers. Hotline staff can also help youth and parents speak to each other by conference call. And the Home Free program, supported by Greyhound Lines, offers youth free bus rides home.

The National Runaway Safeline’s services are provided in part through funding from Family and Youth Services Bureau. The hotline’s number is 1-800-RUNAWAY.